Our experience of First Class Tutors has been excellent. We could not be happier. We have hired different tutors in the past. It has been hit and miss. We have used the is agency for two years now. Every tutor has been fantastic: Math, ELA, Executive Functions. Lori's vetting process is bar none - Very thorough. Each tutor has been knowledgeable in their respective subjects as well as being personable and built a rapport with our family. We are grateful to have found First Class Tutors. Very strongly recommend. read more

Amazing tutors very professional and knowledgeable. Sofia our tutor was always so helpful and nice to my son very flexible when it came time to teach him read more

I should have read the reviews prior to even contacting First Class Tutors. The ad was left on my car at my son's Back To School Night, so I decided to give them a try after ending with Kumon. First, the communication with the owner, Lori, was never great. She indicated early on she was overwhelmed and didn't have enough tutors to service the need I had requested (at least for my older son) and she was "actively" interviewing potential tutors. That's fine. However, she asked for me to relinquish username and passwords to my children's Canvas accounts which is unethical. I decided to continue to wait for the contract and only received it after 2 weeks of sparse communication and received it on the day of the first session. I'll get into the contract later. Lori somehow found an outdated email address for me that I've never used and never asked me to fill out any intake form nor did she request email address upon initial contact. I should've discontinued communication then. But I provided the correct email address Friday and she still decided to wait until the following day to send the contract when she could've forwarded the contract Friday during business hours. Then, Lori proceeds to inform me that her assigned tutor struggled completing several problems on the topic of study requested but she would send him to our home anyway and told me "if it's not a good fit, then I'll find someone else." I'm not sure anyone would ever want to pay for a service provider being told they might not know how to do it, but pay me and let's see how it turns out. Very bad business, but I have a younger child that may have benefitted from the selected tutor, so I agreed to allow the trial session. Finally, I received the contract and subsequent texts from Lori who contradicted herself multiple times and attempted to throw me under the bus (per her alleged communication with the tutor), of which I never met so it made no difference to me. She wanted me to sign a contract and then said via text it is only a contract for today's trial session. As an attorney and someone with good sense as well as a Doctorate in Education, that just didn't add up. Further, Lori said she would tell the tutor (David) that I didn't agree with the terms even after I agreed to a trial session and agreement to pay for one day only given the tutor struggled with the primary topic I was requesting service for. She was hurriedly trying to get me sign the agreement and Venmo/Zelle her. I asked her to explain the contradictions in her communication and she failed to do so. I would not recommend this company to anyone and suggest tutors seek out students independently or with another company. If anyone wants proof of the contract and concurrent communication, I'm open to sharing. AMENDMENT- the owners comments are not wholly true and I have no issue posting the conversations, which I made certain to have much of them in writing because I felt an issue would arise and I've never emailed her. First, she can never lessen my load as a parent, strange thing to say. Second, look at the other poor reviews, we seem to have consistent complaints, so mine isn't the first. Third, no one can validate she has passwords and again, would never provide my personal information to a stranger, if the tutor is knowledgeable enough and has the topic being worked out, they can sit with the student and go over the lessons in person even viewing Canvas in person. Fourth, the manner in which the owner responded is very telling - I appreciate the accountability for miscommunication and contradictory contractual requirements and terms. read more

I give First Class Tutors a 5/5 every week of the day! The founder and owner (Lori) did a great job pairing my student up with a great tutor. Her and the tutor were accommodating, understanding, knowledgeable and helpful. I highly recommend this business. read more

The Drake Institute referred us to First Class Tutors. With the help of both the Drake Institute and First Class Tutors, my son's grades went from Ds and Fs to As and Bs. Nothing short of a miracle! So far Lori has given us three tutors. One for Organizational and Study Skills and another for Geometry, now he is receiving SAT prep. So far each tutor has been very competent in helping my son understand concepts and become an overall better student. My experience with this company has been simple and smooth. Lori and her tutors really care. read more

We had this service tutor our two daughters in math and science. We were so happy with the results. The owner matched my daughters with excellent tutors who were always prompt, professional, and knew how to help my daughters. I couldn't be more pleased. My daughters have since obtained their degrees and have successful careers, one as a nurse and the other in the medical industry. The tutoring my daughters received changed their path to one of success. read more

Love First Class Tutors. Lori is the best she always got us the right tutors who were very educated in their field. My kids excelled after getting tutoring from Lori. I highly recommend her and her business. read more

My daughter started high school this past fall. She is a bright and talented girl. However the transition was overwhelming and her grades began to drop. Specifically, she was failing in Math. That's when I knew I had to do something. I searched for a tutor online and called several. When I connected with First Class Tutors, Laurie... I felt like someone really understood what my daughter was going through and what I was experiencing as her parent. Laurie sent someone out to assess my daughter's skills. She then paired her with and excellent tutor, Uyen. Uyen is awesome and she's extremely smart. She has been a great role model and tutor for my daughter. I'm most proud to share my daughter has an A in Math and her other grades have also improved. In addition, my daughter is more confident and actually enjoys school again. THANK YOU First Class Tutors, Laurie and Uyen! read more

I first contacted Lori Johnston two years ago for math support for my daughter. Lori met with us and collected information concerning the curriculum for the class as well as the specific textbook used. Lori also took the time to understand my daughter's learning style and her challenges in the individual subject area. She sent an amazing tutor to our home, and saved our family from total math despair. We have since used Lori for math, science and ACT prep. Lori's tutor Maury went far beyond the call of duty last year when my daughter enrolled in an online Trigonometry class that provided no direct instruction. Maury prepared lesson plans and supplemental materials. He was able to break down concepts and explain the material so that my daughter could manage the class. She received an A. We are so grateful for Maury's dedication. Lori's tutors are always remarkably responsive and incredibly well versed in their subject areas. I have tried other services and online sites - they simply cannot compare. read more

My son was not doing well in chemistry and pre-calculus so a friend referred us to First Class Tutors. The day after I called, our tutor, Taylor, arrived. He has his degree in bio-chemistry so was able to help my son in both subjects. He was patient and explained the material in a way my son could understand. He even said, "I wish my teacher explained things like this." Taylor was flexible in working with our baseball schedule. As it turns out, several students from Beckman use First Class Tutors. They have been a great help to our community of athletes and their crazy schedules. My son ended up with an A in chemistry and B+ in pre-calculus. We are more than happy with their service and will call again in the Fall. read more

Funny interaction with the lady who answered the phone. Looking for a tutor for my son and like any other concerned parent who is looking for the best for their children, I called the number and asked about the tutoring program. When I asked her what are the qualifications of the tutors her response was: " I interview them and if I approve them then they are hired. " When I asked about further information about tutor/'s qualifications she said:" if you want to know more about our tutors, this program is not for you." I am happy that we are in agreement about this from the get-go. read more

Excellent tutors & great service! My family loves Lori Johnston and First Class Tutors! We have worked with them since I was a freshman in high school. I graduated with a 4.5 GPA and now attend UCI, majoring in Biology Throughout my four years of high school, I received tutoring in all of my A.P. and honors math and science classes as well as SAT and ACT prep. Every tutor was excellent! Lori did her best to match me with tutors who I would like. She called me periodically to ensure I was happy with my tutor. My sister will be a freshman in high school next year. This summer she has a tutor to help her get a head start in Geometry. Her tutor, Andy, is passionate about math and is a great teacher. My family highly recommends First Class Tutors! read more

Our experience with Lori and First Class Tutors could not have been any better. Lori really cares. She was very patient, listened to our concerns and paired us up with a perfect match. The tutor Maury she sent went above and beyond. He created custom custom study work sheets in between sessions intuitively know what would help. The fees were very reasonable (actually less than anticipated). I feel very comfortable recommending this company. Truly a first class run operation. read more

I contacted First Class Tutors for biology help for my daughter. Her tutor, Sahar, was awesome! A UCLA pre-med student, she was patient, willing and able to try different teaching styles to meet my daughter's needs, and easy to get ahold of and communicate with. If we could have hired Sahar independently, we would have. Unfortunately, the owner was not as easy to work with. Without meeting me or my daughter, she was extremely opinionated and judgmental about decisions I had made related to school. That didn't matter too much since she wasn't my daughter's tutor. What ended our association with First Class Tutors was lack of clarity regarding make up sessions. We had rescheduled a couple sessions previously with no problems at all. We worked them out directly with Sahar to accommodate her schedule and ours, and Sahar was in communication with Lori. My reading of our contract was that we were able to reschedule appointments sessions if necessary and since we had done it, I had no reason to think that was inaccurate. Lori then contacted me and told me sessions could not be rescheduled and we would have to pay for sessions that had already been cancelled and Sahar and I were in the process of rescheduling. When we were unable to resolve this difference, I terminated my contract. I was then told I owed for the coming month and for the previously missed sessions. And if I didn't pay, the company would pursue legal action. So I opted to pay the amount due and continue with the month of tutoring I had to pay for before being able to end our contract. I emailed Lori to let her know, mailed my check, and then received an email from Lori stating that Sahar no longer wished to work with us and Lori would return my check. Sigh. What a pain in the rear. Overall, I gave First Class Tutors 2 stars because Sahar was great. My daughter's bio grade did not improve, but that was her own doing, not Sahar's. The owner, however, was difficult to deal with and I would never recommend her company to anyone. She needs to learn some people skills. read more

When I inquired about the tutoring services, Lori took the time to meet with us and get to know my child's learning style and tutoring needs. I am very happy to say that the tutors she found have been a perfect match for my child's needs. After using the SAT prep tutor, the scores on the practice tests greatly improved. The common core math tutor is fantastic. The tutors have been very accommodating with her busy schedule. I highly recommend First Class Tutors. Our experience with the tutors has been nothing but positive. Thanks, Lori! read more

We were referred by a friend and Lori, the owner showed empathy and was very easy to work with. My daughter was struggling in Geometry and Lisa was our tutor. She explained everything thoroughly and most importantly, my daughter loved her so much that we continued to have her tutor in Algebra II/Trig. I would recommend First Class Tutor's to anyone in need of an awesome tutor! They are absolutely the best!! read more

I first heard of First Class Tutors from a friend who has also used them for tutoring of their daughter. I was desperately trying to find tutors for multiple subjects, as I had two teens in high school. We just finished our third subject over the last couple of years and cannot sing Lori's praises enough. We have had tutors for Biology, Chemistry, and pre-Calculus with success in each course. My son was struggling with pre-Calc this past year (partly due to his lack of turning in work) and his grade was floating in the D to D- category. I called Lori and we had a tutor that week. In the 5 or 6 weeks had the tutor, my son's final grade was a solid B. I regret not calling her earlier, as I had used her twice prior for full semesters almost. The 3 different tutors we have had have always arrived on time, are extremely polite, always offer to take their shoes off when coming in, and have stayed extra time when my kids needed the extra help. The tutors did not run and and leave my kids struggling. My son and daughter are now starting college and if they need tutoring again, I will surely be calling. Money very well spent and price was reasonable. read more

I found First Class Tutors on Yelp and I have to say that after calling around looking for a tutor for my son after speaking to Lori Johnston the owner on the phone her professionalism just sold me. The tutor that she sent to us was AMAZING... We absolutely loved her she was great and really helped my son. I will continue to use them and highly recommend First Class Tutors to anyone. read more

So impressed with this company. Their tutors are the very best! My kids love them. Their tutors are extremely professional---arrive on time, have a professional demeanor, extremely knowledgeable in their specific subject matter and are excellent teachers. I can't say enough about how wonderful the owner, Lori Johnston, is. So grateful we found Lori and her amazing company. read more

First class tutors has provided us with several tutors for honors precalculus and AP physics and they have all been great. I like that the teachers come to our house. They always arrive on time and are friendly. My daughter was able to raise her grade from a B to an A. I have tried other tutoring companies and have not been satisfied. read more