We had a bathroom wall and cabinet rebuilt due to water damage. Command Restoration did a great…read morejob. All trades who worked on it were very friendly and respectful of our home. Work was completed on time. Owner cares about his company's reputation and ensures customers have a good experience. Would hire again.

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

Kyle at Suncoast Restoration was absolutely amazing! We had a kitchen flood that turned into a…read moredownstairs remodel and he was awesome to work with and very trustworthy. At times his team could be short staffed so the project took longer than expected, but we were definitely happy with the outcome. He also worked hard with our insurance company so that we didn't have to be the intermediary. These guys know what they are doing and more importantly, want to do the right thing. I'd venture to say Kyle started as a contractor and left as a friend.

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

Flood Solutions Inc. was highly recommended by my plumber, and they exceeded expectations. I truly…read moreappreciate their professionalism, expertise, and responsiveness throughout the process. What stood out most was their honesty and willingness to educate me on how to handle the damage myself, rather than pushing unnecessary services.

Flood Solutions was sent to my home after a flood due to a slab leak. Joey, the owner was…read moreawesome. He has a crew of guys that are all professionals in their particular part of the repair and restoration process. They each did their jobs well and cleaned up the area before they left for the day. Joey communicated with me each day by text to inform me of what was next. I recommend Flood Solutions!

I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

I had a great experience with Express Dry Restoration after dealing with water damage at my house…read more Alex was the first responder and ended up being my main point of contact throughout the entire process. He was always quick to respond, kept me updated on the mitigation work and made sure reports and anything else I needed were handled quickly. What I appreciated most was how much Alex genuinely seemed to care about how everything was going. He always took the time to answer any questions I had and constantly checked in throughout the process to make sure things were moving along and that I was taken care of. That kind of communication really helped make a stressful situation a lot easier to deal with. Definitely appreciate Alex and the whole team

I have learned that as long as I hold fast to my beliefs and values--and follow my own moral…read morecompass--then the only expectations I need to live up to are my own." -- Michelle Obama There is a scam going on in the restoration business. You call a plumber for a leak...they recommend a water damage company, who then recommends a GC...and everything is inflated for insurance purposes. Sometimes the homeowner is part of the scam too. This is one of many reasons why insurance is skyrocketing. I had a HVAC condensation line leak in my house. I did not like the suggested plumbers from my home warranty company so I called a highly rated local guy. I will give him a separate review. But they recommended Express Dry and with a situation I never experienced before, I listened to the plumber and Express Dry and it was a stupid mistake. For this simple leak they wrecked my master bath tile, wrecked my hardwood floors, wrecked drywall and baseboard with staples (for the plastic sheeting) and per every GC I interviewed afterwards for repair estimates, all of it was unnecessary. See photos. The wood cuts they made were over the top and if they had done that part professionally, I could have repaired that part myself with remnant wood in the garage. All of the (most likely) unneeded drying machines used gave me a $600 electrical bill, even with solar, and I was forced into an unneeded asbestos report. All of it to over bill insurance. If I ever have a leak again I would handle it so differently. Not every leak needs this amount of response. Not recommended and find yourself a trusted repair person to ask questions about when stuff like this occurs

The guys at Element helped me out with an insurance claim for a water intrusion from my roof into…read moremy dining room. The service and especially communication throughout was top notch. Aaron was awesome, and super helpful to move the insurance company along and make this as seamless as possible. Would absolutely recommend and will use again in the future!

We recently had a leak in our master bathroom and worked with Element Construction and Restoration…read moreto restore it back to how it was. Aaron was out project manager and he was very responsive and easy to worked with. He worked with our insurance and we had no issues with our claim. The team that did the work were always prompt and professional. We're very happy with the finished result and would definitely recommend them.

My HOA called 1M out due to a plumbing leak in the ceiling of the condo beneath me. There was no…read morewater at all in my unit.they tore up a wall of bathroom tile, 1/3 of my floor, took my toilet out, and cut off my shower head. The HOA gave them permission to talk to me but they didn't give me their inspection report for weeks. They were very prompt in giving me an $11,000 repair bill, way before the inspection report. When I asked why they tore out my flooring, they said I had asbestos under my floor. I asked for a lab report to confirm this because my flooring was recently installed and that asbestos adhesive was banned in the 1990's. They ignored me and didn't provide proof. Their own inspection report also checked no under asbestos or mold. Then they told me my clay tile was buckling. I have luxury vinyl plank flooring, not clay tile. Then they told me remediation was done and they were going back to write a repair estimate. They then decided to remove all my flooring. Then they told the HOA that I demanded they take my flooring out. That is a complete lie. I have many emails asking them why they took out my flooring. I took them to small claims court and lost because the HOA approved everything. But the judge did say the demolition was excessive. He just couldn't judge in my favor because the HOA approved it. Their job is to remediate not diagnose the source of leak. In court they even said "we aren't plumbers." A licensed plumber diagnosed the leak under my bathtub. None of my flooring or walls showed any water damage at all. They necessarily demolished my bathroom and I had to pay $13,000 to repair it. Beware, don't let them do anything without a specific reason or your permission. Or you could end up replacing a bathroom that had no problems at all. Like I said even their inspection report said no mold or asbestos.but they tore up my bathroom anyway and came up with a number of inaccurate excuses as to why. Not only did they get paid by the HOA for unnecessary demolition, they were hoping to get paid to put my bathroom back in order. I paid someone else. Editing to add something regarding 1Ms response. I never received any report showing 99% meter readings from ceiling to floor! I guess 1M just lies. If there was 99.9% meter moisture readings that is severe and walls would have been falling down. There was no damage at all to studs or any of the walls. Imm attaching a photo after the leak was discovered. There is no severe damage! Just like when 1M lied to the HOA and said I asked to have the floors removed. I never wanted any demolition. No leak was found in my bathroom at all, it was under the tub. I attached 1Ms inspection report that clearly shows no mold, no asbestos no abatement. All these other reasons justifying it came weeks later in emails. Plus I was there in my bathroom there was no water at all in my bathroom. My plumber agreed! If there was 99% saturation in my bathroom, the leak magically repaired itself. Because the only repair required was a drain pipe under my tub that had no impact at all in my bathroom. Be careful with any company that does both demolition and repairs. They are highly incentivized to demolish unnecessarily to make more money on repairs.

Totally overpriced and couldn't even get the details of my quote right. Found another tiler for…read moreHALF the price on the same repairs. Do NOT recommend

If you have an issue with your home, call these guys! They're truly the best. From start to finish,…read morethey were honest, reliable, and incredibly trustworthy. Going through a restoration process can be extremely stressful, and I honestly don't know how I would have gotten through it without them. They walked me through every step, explained everything clearly, and were incredibly helpful throughout the entire process. They also worked seamlessly with my insurance company and made what could have been an overwhelming experience so much easier. They were truly a valuable team player and went above and beyond to help us. I can't recommend them enough! If you're dealing with any kind of restoration issue, give them a call, you'll be in great hands.

Sam and Nate are an absolutely amazing team! From the moment you make the first call all the way…read morethrough post-completion, Sam is incredibly communicative, responsive, and thorough. She answers every question promptly and provides detailed, honest explanations throughout the entire process. I've worked with quite a few mold remediation and restoration companies over the years, and unfortunately, many have been short, rude, difficult to work with, and extremely overpriced. These guys are the complete opposite. Their pricing is incredibly reasonable, their service is unmatched, and, most importantly, they are genuinely kind and care about their customers. I appreciate them so much and will absolutely be calling them for all of my water remediation and mold restoration needs going forward. If you find yourself in a stressful or difficult situation, give them a call!! They are responsive, honest, knowledgeable, and will get right on it. I cannot recommend Sam and Nate highly enough!

Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

I called for an emergency red wine spill, technician was knowledgeable and customer service was…read moreexcellent.

If I could give more than 5 stars, I would! When you're in distress and worried, to be taken care…read moreof in a manner that alleviates that concern and alleviates the burden, was simply amazing! I'm exceptionally grateful for Blake, Carlos, and Aaron! After our water heater leaked into the main bedroom, we needed inspection for water damage and potential mold growth. Blake was first to come to our home that day. He is professional, respectful, and also caring. He walked through the current status of our home and then communicated what steps would be next. Blake also stayed in touch with us throughout the process. The following day, Carlos and Aaron arrived and were just as kind and caring and hardworking! They moved all the furniture away from the walls and protected the space for the dehumidifying machines such that we could access our bathroom to the side through a zipper protective covering. They were careful with our belongings and genuinely listened to our concerns and helped us emotionally navigate the process. Truly, this company could not have taken better care of us! Carlos and Aaron went above and beyond. They returned after the carpet was cleaned and put back, so that they could put our furniture back in its place. I feel like it's rare to have an experience like this in today's day and age, but PuroClean genuinely deserves praise for their investment in customer service and for going above and beyond!

Clean and efficient sums up the experience nicely. Water damage affects a great many things in…read morelife. Honest, hard working and excellent communication will always be a 5 star in my book! Thank you PUROCLEAN, Most excellent!