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    Firestone Technical Resources

    4.3 (4 reviews)
    Closed 9:00 am - 4:00 pm

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    5 years ago

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    8 years ago

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    Laptop Repair Denver - Front door

    Laptop Repair Denver

    (20 reviews)

    FINAL UPDATE May 2013: I've not deleted my original review…read moreas I feel it necessary to underscore that, given the opportunity, a good business person will work to remedy a bad situation. Such is the case here. My laptop was examined by the new owner, he saw what went wrong, worked on the solution, kept me updated throughout and now I have a good-as-new functioning laptop. The issues described below have been fixed, and I would not have any hesitation to patronize this firm, especially knowing how well I was treated when a problem arose. A big thanks to Laptop Repair management! UPDATE May 2013: My review is subject to change for the better. The business was recently sold and the new owner took the time to call me to find a way to resolve my issue and turn me into a delighted customer. My laptop is in for an examination and based on my initial conversation I think this is going to have a happy ending. It is never too late to recover if you do the right thing-and have a willing audience. ORIGINAL REVIEW Run-don't walk-.from this place. I took a working, but older PC in for a simple repair. I did my homework beforehand and we discussed and agreed on the likely solution (I told them I was hesitant to put much $$ in it, but they talked me in to leaving it) After a week I heard it needed an additional part. Then no word for a week or so. I stopped in and found out they were ordering a $200 part (one that was working when I dropped it off). I told them to put it back where it was when I left it and I was done. A week later I went to pick it up and thankfully had them check it before I left, and it was dead. Two more weeks went by before I got a call and they said the motherboard was fried. My PC was in here over a month on a simple repair. Worse, they pointed out that any failure that happens while YOUR equipment is in their hands is not their problem. This gives them freedom to experiment with your equipment with virtually no liability. I work with a top flight IT team and ran this by three experienced mechanical IT techs, independently, and got the same answer: the motherboard is on no way connected to the issue I brought my machine in for; they fried it. They charged me $45 to transfer all my data off the hard drive, but I am left with a boat anchor. I will pursue remedy on this.

    I have had the pleasure of utilizing the services at their Centennial location for several years…read more These folks are not only knowledgeable, but are extremely pleasant to work with. Definitely worth 5 stars!!!

    Best Buy - Longmont - Dents and food residue

    Best Buy - Longmont

    (95 reviews)

    $$

    Wildly understaffed. Came in to pickup a new laptop. Ordinarily I don't go near brick and mortar…read moreelectronics stores for obvious reasons. I go in today, pickup my online order, browse for something else I know I will end up needing and head to the checkout. At the checkout, a short man in a Geek Squad polo walks up to two 20-something year old dirtbags (junkie loser type individuals) and asks for his merchandise back. Cops walk in behind the Geek Squad staff member. One of the kids pulls several shoplifted phone cases from his pocket. Easily the trashiest thing I have seen in 2022. Made my day for sure I was amazed that they were able to catch Tweedle Dee and Tweedle Dumbass before they walked out with stolen goods, considering how understaffed the store appeared

    I signed up for the Geek Squad protection plan last year. My first encounter was not the best since…read moreI was told that they couldn't open or fix my HP All in One PC then the next day I received another call and was told that they could fix It and would be ready the next day??. Since then I brought a laptop which wasn't as difficult, and finally a couple of weeks ago my DELL tablet. When I dropped off my tablet it worked fine, just slow. Fortunately the tech suggested I have data backup. Several days later I finally received a message saying my tablet was ready for pickup. However, shortly afterwards I received an email saying that while my tablet was ready for pickup, that while they were doing the clean up, something happened and my tablet no longer was working! I emailed to confirm I understood and sure enough, my slow working tablet was now a non working tablet and I needed to pick it up. When I did go to pick up and I expressed my my displeasure I was told a manager would call me and to leave the tablet so they could check it again and I would need to return, again. I never got a call from the manager, Theo. So I scheduled to pickup again, and was told again to leave the tablet and that a manager would call. He did not. THREE times I was told the techs would review the tablet and that the manager would call but he never did and NO ONE did anything to be of any help. Owen and his colleague Patrick tried their best but Chris was as helpful and as pleasant as a toothache. I would definitely NOT recommend using Geek Squad, unless you want to have your electronic devices destroyed and no one cares.

    NEET Computers

    NEET Computers

    (1 review)

    I can't say enough how amazing Jade and Aria are. I have gotten 3 PCs made by them and a laptop…read morefixed up and I will never use anyone else! They are responsive, fast and insanely knowledgeable and work with you to get you exactly what you want. They can help you get the most out of your budget and their builds are absolutely incredible. Highly recommended!!

    From the owner: We're Jade and Aria, a couple striving to deliver the best IT solutions possible to our clients…read more Jade is a relentless overclocker with a hyperfocus on hardware, thermodynamics, and squeezing every bit of performance from every component. Aria is the software expert, her creative and programming background ensuring that all layers are tuned for proper utilization in your specific workload. Together, we deploy unparalleled price-to-performance, be it a custom gaming PC, streaming rig, NAS, editing workstation, or an AI development server. If you already have a system, we offer upgrade services, overclocking, refurbishing, OS tuning, and software configuration for laptops and desktops. We also service networks, remote access solutions, file sharing systems, servers, software integrations, and infrastructure deployments. Located in Northeast Boulder, we're proud to be the IT team for other small businesses in the Denver area. We ship nationwide, as well as internationally to Canada or any US Military base. Questions are welcome, hope to hear from you soon!

    Firestone Technical Resources - itservices - Updated May 2026

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