Ordered new set of tires for my truck online. They had them in stock and scheduled an appointment…read morefor the next day, Monday. They were packed when I got there. Small wait to check in. Representative was courteous and said they would have them on soon. It took an hour but I was satisfied as the tires were perfectly balanced and off I went. The other thing I like about this store is they offerfree tire rotations and repair (plug) if needed.

2 thumbs up!! the guys here are so professional and fast. can't say enough good things about the…read moreentire staff!! warranty - totally worth it! no up sale gimmicks or anything! A++++

This business rocks when it comes to excellent customer service!!!…read more About a year ago not one, but three of my tires on my leased BMW blew out, and a wheel was damaged after supposedly going over some potholes, a $1500 expense. (I learned the hard way that low profile tires are prone to this happening.....would have been nice if I would have been advised of this when I bought the car). Based on information given to me by the dealership I purchased the car from, I was told by a service person there, that when I had to replace the one original tire, and because as it was an all wheel drive vehicle, that all four tires, including the three new tires, would have to be replaced at the same time. Here's where the great customer service from Olson Tire comes in. As I had about 17,000 miles on the one original tire, I had them order four new tires, and took my car in today to have them replaced. About 20 minutes later I got a call from Dylan, one of the mangers there, advising me that there was enough tread on the original tire, and based on my annual mileage I was accumulating, would be more than enough to last me through the lease. Dylan's advice prompted to call the dealership once again, and I spoke with a Service Manager who informed me that if the original tire would have to be replaced at the time of turning the car in, I would only be billed for "one" tire, even though all four would have to be replaced. If the tech at Olson had not consulted with Dylan on this, I would have replaced four tires at and out of pocket expense of around $1100.00!!! This action on their part will be saving me roughly about $900.00, assuming the original tire has to be replaced. I can't say enough about how grateful I am to the team at Olson Tire. In these days where auto repair and tire shops get bad press for performing unnecessary maintenance or repairs, this business sets the bar for others. Again, THANKS!!

Another great experience from Olson Tire and Auto. My…read moreregular tires were wearing out and the dealer said it was responsible for the "vibrating." The the dealer provided a number of options. I did a fair amount of additional research and then went to Olson. They provided four great options. All would need to be ordered and would arrive within 3-4 days. I also went to a big chain tire store. The chain provided two of the same options that Olson had. Olson was way less than the dealer (of course) and their price for the exact same tire was less than the chain tire store, as well. Brought the car in today. Received a loaner. They found an issue with the tire pressure monitor (which has been an issue with my car). They diagnosed it and tried a couple of things. It appears to be fixed. The diagnosis and "fix" did not cost a thing. The best place in Wausau for tires and auto service. Also, their body shop is top notch!

I had 4 new tires put on my vehicle, plus an alignment The…read moreprice was competitive (I called around) in fact, with fleet farm having their "big sale", the price at tires plus saved me about $50. The customer service was outstanding! Everyone is so pleasant. I never feel I'm a hassle or feel I could be taken advantage of. I was going to have additional work done and they told me to save my money until problems arise. This made me feel I can always trust them w my vehicle. I will definitely return!!

DO NOT TRUST THIS PLACE WITH YOUR CAR! We have taken our…read morevehicles here for years because of the friendly customer service. Unfortunately, the management has changed, and the people in charge now are truly awful and dishonest. We dropped our car off for an oil change, and when we picked it up there was a massive scratch taken out of the leather steering wheel. Instead of offering to make it right or providing any type of customer service, they were incredibly rude and denied responsibility. You couldn't pay me to take my car back here ever again. For the love of your own vehicle - DO NOT TAKE YOUR CAR HERE!

On 9-12-24 I had a tire blow-out on my 5th wheel camper on very usy Hwy 39 north of Irma WI…read more Coincidentally Deon Merkel was 15 minutes behind me on his way back to his worksite at Schierl Tire in Weston. Devon pulled over to help me with the tire change and had me back on the road again in about 5 minute. Very helpful and professional! Thank you Devon. Rich Prange

Oil change and tire rotation very great service and they are very helpful and friendly to everyone…read morethat comes in the They have online coupons for all types of service you need for your vehicle.Very affordable.

I'm trying to schedule on line for an oil change but their website doesn't allow me to complete the…read moreregistration. It's frustrating as hell.

While dropping off my van, I asked for a ride to my next destination, which was literally going to…read morebe right over the bridge to Biggby's and was told that the job was not a big enough to warrant a ride. Mind you this was for a brake job, at $400-$600 per axle. It was over $900 out the door. The dude that took our keys literally sent us walking on our way in the thick, heavy snow, and my wife was wearing sandals. Don't know if we're coming back. Got one of those "How did we do?" texts and complained using that avenue and got no response. Maybe now they'll pay attention.

Without a doubt, the most clearly operated, professionally run auto shop in the area. Do not…read morehesitate. This is THE place to go for service.

A month ago, I was driving my old Dodge Dakato pickup easterly on Thomas Street. At Eighth Street,…read moreanother driver ran their stopsign and blew through the intersection from left to right. I swerved to my left to avoid a crash and ended up on the raised mediam. Thank God, I didn't hit a power pole or tree. So. here I am, only been here since March 13. The impact messed up my front suspension, and I am clueless as to which mechanic to trust. My truck, Greenie, will take several days to repair. I live in Marathon City and work in the Walmart pharmacy, and MUST get to work every day. So, I gingerly drove down off the medium. As soon as I started driving (slowly), both tires started squalling, Yep, front steering sector fritzed big time, and I needed to get an AWD vehicle. The best plan I could come up with was to drive a mile to a dealership near Menard, check their inventory, get recommendations on mechanics in the area, and buy a clean, AWD vehicle. SelectAUTO came up as highly recommended, though they are located in Weston. I requested that they send a wrecker, which they did, and I sailed away in a 2017 Ford Escape. Mike Molitor, the manager, is extra nice, very helpful. It took 10 days to assemble the parts and get them installed. While they were at it, they adjusted and cleaned my brakes. Nicely done! Reasonable too.!

Last year I bought 100 tulip bulbs from Sam's. This spring I have the most luxurious tulips I have…read moreever worked with. I receive so many compliments on them. Thanks for selling quality products.

This Sam's Club seems to be a little on the smaller side, but was still well stocked. They seem to…read morebe embracing AI as there was a robot wandering throughout the store cleaning the floors. It was a bit odd though as the store was quite busy and it did interfere in the shopping experience as it would stop and start, often in the way of customers. There was only one checkout with a cashier open that had an extremely long line. While not a fan of self checkout, there were many registers open for that. Exiting the store appears to be AI enhanced as no human asked for a receipt when exiting. Just an average shopping experience lacking the human touch.

1st Ave Auto is great, and Tom is so honest and upfront with you, I love it! I took my car there…read morefor a "clunking" in the front wheel...lo and behold it was due to my less than stellar driving....eeks! Tom knew almost exactly what I did without me telling him...there's a reason they are in the business they are in! I was lucky that there was no damage, and nothing looked out of place or loose per Tom's assessment. I was in and out in about 20 minutes - the service was wonderful! I appreciate having a locally owned auto shop right down the road from me. I will definitely be going back and hopefully not because of my less than stellar driving. ;)

Tom did a major fix on our daughter's HHR. It was less than we expected and he did a great job. We…read morewill definitely be using 1st Ave. Auto again!