On 9-12-24 I had a tire blow-out on my 5th wheel camper on very usy Hwy 39 north of Irma WI…read more Coincidentally Deon Merkel was 15 minutes behind me on his way back to his worksite at Schierl Tire in Weston. Devon pulled over to help me with the tire change and had me back on the road again in about 5 minute. Very helpful and professional! Thank you Devon. Rich Prange

Oil change and tire rotation very great service and they are very helpful and friendly to everyone…read morethat comes in the They have online coupons for all types of service you need for your vehicle.Very affordable.

"Absolute lifesavers! Got a nail in my tire this morning and called around--every big tire chain…read moretold me 1-2 day wait. These guys said 'Come in this afternoon, we'll take care of it.' I was in and out in 15 minutes. Super friendly, no up-selling, just honest work. Spotless waiting area with free coffee flowing all day. If you want same-day service from people who actually seem happy to help, this is the place. Can't recommend them enough!" BTW they are a full service auto repair shop and do excellent work

It's exhausting taking your vehicle in and being taken advantage of because you either don't know…read morethe right questions to ask or you simply don't know much about your vehicle to begin with. I never have to worry about that at Sternot Auto Repair. Their communication with customers is top tier as is their ability to fix problems. I can always rely on them and I feel safe and secure in my decision when going there. They've gone so far as to draw out the issue for me so I have a visual and can fully understand what is going on. I sincerely recommend taking your vehicles here!

In all seriousness... Car dealerships seem to have either 5-star or 1-star reviews... so what's…read morewith another one? I think it comes down to basics of service... are you happy or not. In my case, I have owned 2 Outback's since 2016 and drive them between CA and WI. I have experience w sales, service in a couple locations and I find the Kocourek dealership to be a better choice. I have 2 experiences to compare Kocourek to others. 1. Service, last week I brought my Outback in for 60K service knowing rear pads were at 2mm from another location check 3K miles ago. I got a quote for service and breaks from my Subaru dealer in CA and the out the door price was over $2300. Doing the same service here plus rear brakes ran me just over $1400. I drive down from 3Lakes area and wait for the car... they arranged for a rental so I could tool around Wausau for a few hours. all in all a great day. 2. Sales, last week when I was doing service, I reviewed purchasing a 2nd Subaru for the family. having purchased 2 Outback's in CA I found that getting anything less than MSRP is nearly impossible without broker or fleet connections... Whereas here in the Midwest, Kocourek started at $2500 off MSRP. Then when picking up the car today, they said that they had pre-installed "undercoating" but were absorbing it... as a courtesy for the few days of back and forth texts and emails to close the deal. Bottom line, this dealer is over the top in both service and sales compared to the 2 local dealers I am used to in Northern California. Happy to share I am a big fan.

This is my third visit for service at Kocourek and they do excellent work. The pricing is far,…read moreexcellent communication and service has been done right the first time. It's amazing how excellent the service experience has been in comparison to the sales department.

Tou and Ronin were excellent! I got a timely oil change and great service. These two are…read moreobviously great team members and I hope a raise in pay is in their future... Well Done.

Awesome service, friendly people, and great deals!!!!! Stop here if you need an oil change or any…read moreroutine maintenance.

I have been looking for a mechanic since relocating to Wausau about 6 months ago. Went there for…read morethe first time. I had a problem with a tire and I was a bit concerned (I have fairly unusual tires that are difficult to find). They took it, diagnosed the problem in about 15 minutes and it turned out to be something very minor. While I was there I had them do some routine maintenance (oil change, air filter, tire rotation, etc.). I was in and out in about 90 minutes and the price was very reasonable. The seem like good, honorable mechanics. Also, their online appointment system worked flawlessly. I set a time, they offered a different time (just two hours later), they confirmed by text and email and were ready and waiting for me when I arrived. So often those online/electronic systems do not work. This was terrific. I will be back.

I usually had good experiences there and they helped me in a pinch before so I don't mind higher…read morepricing, especially now with costs rising out of hand. But, they said they didn't know if they could do a drain and fill with filter replacement for auto 2012 passat and they said I had to take it in to see if they could. I did and they called me saying they could do it. Great, the dealer charges about 500 and I could do ot myself for under 339. Service advisor said it would be over 1000 dollars and if I didn't want it that I pay 85 for them telling me what a ridiculous, twice as much as VW dealer would charge. They had my car so I paid the 85 and want them to know they lost a customer for now unless something happens. Why did I not be told 85 bucks just to see if they can do a job?

I've taken my car here since I got it (and the one before that) even though I don't live in town…read more My parents have been using CW for twenty+ years and have nothing but good things to say. They are professional, friendly, and honest, willing to go the extra mile for a customer. They've gotten even better than good in the past few years as they've upgraded their waiting room. No better place to get an oil change. And they handle foreign cars too!

Great service. Informative. Won't try to sell anything. Just tells you what it is. Guaranteed…read morework for the life of the product. One of the best Iv been to

Great value and quick professional service Glad I shopped…read morelocal service in my local area. Start by looking for help from those in your neighborhood

They were so responsive to a last minute request for service. Here for one week from California and…read morehad car issues with my moms car. Most shops were booked out weeks and they listened to my issue and said have the vehicle towed and we can take a look. The next morning they communicated right away and by noon they had identified the issue and provided an update and repaired the car issue by 1:00 pm and picked up by 2:00. So thankful for their attentive communications and quick turn around. I would highly recommend them for you auto repair needs!

Without a doubt, the most clearly operated, professionally run auto shop in the area. Do not…read morehesitate. This is THE place to go for service.