They have reasonably priced used tires and are there to help customers not make money and just…read moresend them away.

Place is on point .. tires, repairs, valve, stems, balance…read moreWhatever you need, there's usually someone and ready to take care of you quick. They're not trying to break the bank they're hard-working people they deserve the business

Absolutely amazing service this is now my second time here I've gone to Volkswagen Valenti in…read moreWatertown which is absolutely horrible and offer nothing but crap customer service, I come here and I'm explained everything like I'm a person not a girl with a car who they are tryna get over on they are transparent as heck and honest ! so this will be my new dealership to get service or anything done car wise truly amazing service Dylan is awesome super transparent in the service department And Josh best sales man if you are looking to get into a new vehicles he's definitely the guy !! Love love the customer service here !!

Purchased a new 2026 gti. Naomi, the sales consultant was incredible. She found the exact car I…read morewanted and kept me well informed. I wasn't the easiest customer by far, but they treated me fairly and were very courteous. Will buy my next car from them.

The deal is not the deal. Great guys! Loved the sales guy, business manager and finance manager…read more What they are directed to do is not entirely kosher. fast and lose with the paperwork. no I don't want the ceramic and interior package - it shows up in the final deal - Oh but you signed off on it - no I did not! The rest of my experience is pretty much the same. Guys! I hope you stay out of jail! Really. Someone is going to sue you or go to the attorney general. It WILL happen. For my part... I came in underwater on a previous car loan, good credit but weak, you got me the vehicle I wanted. Thanks for that! But the sleaze was un-wanted not needed.

I started a online purchase with this dealer my salesman was Mike B…read morehe truly did one heck of a awesome job price of car was fair no hidden charges fair price on my trade. These guys worked very hard and spent a lot of time helping me! I sincerely thank them ask For Mike he is fantastic

Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

I love this dealership! I have purchased the last 3 of my vehicles here and this is the only shop…read moreI use for my personal vehicles and family as well. The sales people are amazing & the Finance Manager Liza is the best there is. The mechanics and service department top notch.

30 minutes in and out. Sales tax sucks. Kind of a janky location. Bring cash or check.read more

If you want true and honest service to your vehicle, you should be going here to Steve and his…read morestaff. They are friendly, courteous, keeps a customer first mentality, has a quick turn around time, and has gained trust in the community.

I had an amazing experience, thanks to Elmin! The staff was friendly, professional and made my…read moreentire process smooth and stress-free. They answered all my questions, we're honest and transparent, and made sure I found the right vehicle for my needs. I highly recommend this dealership to anyone looking for a quality vehicle and an excellent buying experience. Thank you for making this such a positive experience!

Not to be nit picky cause I hate those types of reviews, but I heard a lot of good things about…read morethese guys so when my friend saw a car she liked here I recommended getting it. I asked to have a specific part of the car checked and I have serious doubt they did because she got the exact code I was concerned about less than a week into having the car and it popped a permanent dtc. The car smelt like gas on the lot and I had a feeling it was that so I asked them to check it and they said the only problem with the car was the brakes when they did check it. To me it seems like the code just got cleared though I have no evidence, I'd suggest bringing a code reader and getting a ppi. I would get everything in writing aswell, because they promised they would replace her brakes and it's been a few weeks now and nothings happened. If they kept to their promises then the pricing is great and the people are friendly, but I'm not personally coming back for my next car unless I'm looking for a project car. Their recommended loan services are terrible as well. I hope it was a one time thing and this hasn't happened to other people, but I would've avoided the place if had saw someone say it was a similar experience.

Dealership rating: After visiting 10 different dealerships…read morein CT from Toyota to Mazda to BMW etc., the sales team was by far the most honest and hardest working of the lot. Every car dealer will make money, but this dealership will work with you.

Well I am going with five stars here for the sales department. Don't know why a few others had…read moreproblems. I did have a couple hiccups but vigilance and knowing what you want go a long way. Persistence in negotiations helped. Salesmen were knowledgeable in the vehicle and accommodating to all my questions. Patience with the customer is a good trait to have for repeat business. Finance part went smoothly, a quicker and easier than I expected, and my terms were better than the bank had given me. Although you can't beat zero percent.

Damaged my vehicle and would not take responsibility! The corporate office defaults to the local…read morestore. The local store gives you the runaround and refuses to do anything to help. Essentially they will tell you to litigate the matter in court. Long story short they did not secure the splash guard under my vehicle or tighten the bolts and one of the bolts blew out my tire and splash guard came down and got damage as it dragged across the ground. I recommend going elsewhere.

Waiting 30 minutes and there are four cars ahead of me. No movement. No cars went into the bays…read more None left. So much for quick oil change. Stop looking out the door at the line of cars waiting. Do your jobs