Cancel

    Open app

    Search

    Firestone Complete Auto Care

    3.7 (154 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    More like Firestone Complete Auto Care

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Axolotl R.

    I arrived to firestone about 5 minutes before closing and Jesus took me and did my service even though they were about to close. He changed my flat tire and took care of the nail inside. He did really went above and beyond so my service experience was excellent meaning I was able to use my car that night without having to wait until the next morning. Thank you!

    Flat!
    Kyle B.

    These guys SAVED me! Not even exaggerating. It was pouring rain and I woke up to a flat. The floppiest flat I've ever seen. AAA put the donut on so I could get to work, but I needed to make an appointment to get the full sized tire fixed or replaced. I FORGOT TO MAKE THE APPOINTMENT. I called a bit late in the day, and for the safety of their long-time customer, they fit me in. Graciously. I could not be happier. I'm relieved too! I highly recommend the team at Firestone on Van Nuys. They are courteous, professional, and SO helpful. Thank you, guys!

    See all

    4 years ago

    I've been using Firestone in Granada Hills; they are super helpful and honest. Great job!

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam M.
    146
    43
    4

    7 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Paul W.
    11
    28
    3

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eli J.
    611
    10
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B G.
    3
    79
    17

    8 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kim H.
    575
    1195
    1244

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andy G.
    0
    28
    14

    7 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Carlos C.
    100
    47
    104

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gabe M.
    17
    43
    9

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike H.
    119
    30
    9

    7 years ago

    It's not very professional and caring office staff ! Too much unnecessarily waiting time . Will try to avoid this place!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Price are at corporate rates, with discounts if you ask for certain occupations and members.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Imee M.
    287
    71
    259

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of kristi m.
    127
    98
    86

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brady H.
    464
    60
    27

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Sandy C.
    131
    30
    43

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Jeff E.
    146
    3
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Junior G.
    11
    85
    22

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mr M.
    166
    21
    18

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jordan R.
    23
    95
    19

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Page 2 of 4

    Firestone Complete Auto Care Reviews in Other Languages

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I would follow Cesar to any other local auto maintenance place if he were to change locations.

    Mentioned in 13 reviews

    Read more highlights

    Precision Auto Clinic

    Precision Auto Clinic

    (324 reviews)

    Van Nuys

    Joe is honest, does quality work, communicates well, and saved me so much money. I was having…read moreproblems with my 2006 Lexus GS300 and long story short...simply amazing service! I requested a brake inspection, which was really quick, turned out I had to get my rear brakes changed. They offered to do it the same day for a very reasonable price and less than 3 hours later, my car was ready. Joe has worked on my car for small items like brakes and oil changes all the way up to getting some check engine light issues fixed. Pricing is always great. Brought my car here for a diagnostic thinking the issue was one thing only to find out "no, you don't need that," and saved me a bunch of money I would have likely spent elsewhere. He didn't push me to fix anything that didn't need fixing and pointed out a few things that were old that I might want replaced so I just took all his suggestions because it's a very old car and it needed some extra care. All the five star reviews are well deserved!! Highly recommended.

    I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

    American Tire Depot

    American Tire Depot

    (1.1k reviews)

    Sherman Oaks

    These guys are so friendly, professional and thorough! Fair prices and I have a great experience…read morethat feels personal with them every time! They are happy to squeeze you in for a free patch service same day which has saved me so many times! I have my own pet care business, Paws Paradise LA, so my car is vital for making it to my and these guys have been so amazing with doing quick work to get me back on my way as soon as possible. They also are usually able to work with my tire warranty, which is a godsend as places don't want to take the time. Today I had to get a tire replaced and another one patched. They stayed after closing time to make sure my car was well taken care of, and let me know that my rear brakes would be due soon as well, which I never would have known until it was probably too late if Edgar had not said something! They don't pressure you and they don't use fear to make a sale, they let me know I had a good month to a month and a half left for my rear brakes so I could have time to budget versus trying to get me to replace them same day. Thankful for these guys and their top tier service keeps me coming back and my top recommendation to others!

    I've got over a half dozen tire shops within a few miles of me, but I keep coming back to American…read moreTire Depot because of the combination of great work and even better service. Huge shoutout to Chris and Alex for always taking care of me. The last couple times I came in were completely last minute with a flat tire, and even though the shop was packed, they still got me in and fixed my tire within a couple hours. I noticed the team stay past closing to make sure every customer was taken care of. You just don't see that level of attention and customer service much these days. Some great people here man, highly recommended!

    Pep Boys - "California Mobil," by Czappa

    Pep Boys

    (516 reviews)

    Van Nuys

    I went in for the $9.99 advertised promo to check your A/C, but was told because we are in…read moreCalifornia we can't use the coupon. I didn't end up getting the service done at this location because I went over to Firestone to use the $9.99 coupon STILL in California just 2 minutes away. Just wish the "CA" part was on the fine print of the coupon. Hope this was helpful :)

    I do not like this pep boys location…read more The first, and most important reason why, is because of how expensive they are. Most of the time I end up not even taking my car here for the service that I'm looking for, because it's so expensive. When I was looking to buy tires? Expensive. Oil changes? Expensive!. Repairs, almost as expensive as the dealership! The whole point of a pep boys is that I'm don't have to pay for dealership prices. So if I have to pay almost as much as I would have to pay the dealership, why would I bring it to pep boys? The people who work here are also not very helpful. It's extremely difficult to get anybody on the phone, it just rings and rings and rings. They're very dismissive, especially of my wife. The few times that we have had work done here she has not had a great experience with either dropping off or picking the vehicle up. So why two stars instead of one? Well, I've never had any issues with the quality of the work that they do. Or the timeliness of the work that they do. So while they are expensive, and the service isn't great, the actual work that they do seems to be fine. So fair is fair.

    AutoAid

    AutoAid

    (245 reviews)

    Van Nuys

    I wanted to take a moment to sincerely thank you for all the time and care you invested in working…read moreon my old car. I know it's a very aged vehicle and, in many ways, not really worth the money or effort it needs, but you still treated the job with patience, professionalism, and attention to detail. I truly appreciate the way you carefully explained the options, respected my decisions, and went above and beyond to keep the car running safely for as long as possible. Your honesty and dedication mean a lot, and it's clear you take real pride in your work. Thank you again for your outstanding service and for looking out for my best interests. I'm very grateful to have a mechanic I can trust. Sincerely, Armin Ardavan

    I've been going to AutoAid for a couple years now and I've always found them to be very honest,…read morenice/kind and fairly/reasonably priced (i.e., not the cheapest but not the most expensive). I think what won me over was the first time I brought my car to them, they had two opportunities to cheat me, but didn't. Specifically in one case, they noted my tires needed replacing, but they said that only 3 of them need replacing as the 4th was in really good condition. They could have easily just said all 4 need replacing, but only recommended the 3, so I appreciated the honesty. Recently, I took my Civic for AC servicing and an oil change and the process was as smooth as always. Very random, but I love the online system they use. You get to see all the notes made about the cars, they sometimes upload photos, etc. Keep up the good work!

    Firestone Complete Auto Care - tires - Updated May 2026

    Loading...
    Loading...
    Loading...