I came here for help and met JOSE First of all this is the coolest guy with Outstanding customer service and he is a real gentleman. LADIES i would highly recommend you come here for your auto service needs. They treat you with respect and you feel like they care. Ask for JOSE and tell him you read a Roxxy Star review. Thanks JOSE read more

Jiffy Lube - Me - Auto Repair Near Me - Sherman Oaks, California

Oil change took over an hour. Workers were very nice though, but over an hour is a long time for an oil change.

I visited this location and was given amazing customer service. Edgar & Joey did an amazing job and had me out in no time. Thanks again!

Joe was really wonderful. Filled up my tires and gave me more washer fluid. Fast. Kind. Great service!

Great customer service. I was stranded and my phone died and they let me charge my phone.

I arrived at this location in need of a cabin filter replacement. Once there, the attending employee informed me that they were currently out of cabin filters for my vehicle. I then asked if they could order any. After scanning my car, he responded by stating they would have the available part by the next morning. I wanted to confirm that the part would be in that soon, to which he restated that it would, he then left to walk back to the shop. A few hours later, I called this location to inquire whether they needed my car information, such as make, model, etc., but the man who answered simply said, "If they scanned your car, they don't need to ask you about your information." He then commented, saying a cabin filter would be available tomorrow morning, like the first employee. Near the end of the day, I answer my phone, only for another employee to say, "Hello, it turns out we won't have access to any cabin filters for another three or four days." I simply let them know that there was no need to order any for my car. The man replied, "Alright, thanks, have a good one." My issue is, as many times as I asked about the timeframe of the cabin filter being supplied, no one wanted to take the time to look up the status of the part. Considering I called to ensure there wasn't any confusion, it just seemed dismissive at the least. read more

Great staff was incredibly helpful and offered immediate support. Within 5 minutes of arrival, we addressed the problem and were able to head home. read more

It is not often that I come here. I would usually go to my routine place to get full service. But with my busy schedule, I decided to stop in. I came for a simple oil change. I was overdue for one. This location is right across from Ralphs and next to Taco Bell, at the corner. The staff was friendly. Car took a bit longer than I expected. They had two other cars chillin there. one with a customer inside who pulled in after me. My car was parked in the back still. I saw that they worked on that car before mine. I was very annoyed, but nobody was inside with me, so I did not say anything. I paid $98.12 and I usually do not pay more than $80-$87, but for "full" service. So in the future, I will be back but only if I absolutely need a quicker service. The price is just not worth it unless its a last minute resort. read more

Jiffy Lube - Lobby - Auto Repair Near Me - Sherman Oaks, California

I came here this morning for a much needed oil change and was in and out in around 15 minutes - outstanding! They pointed out a few recommendations but did not try and oversell them like in past visits . Finally, they accepted my $ 21 off coupon without any issues - Bravo ! read more

Subject: Excellent Customer Service Experience This morning, I had an issue with my car and needed some paperwork from a previous oil change. I contacted customer service and was fortunate to speak with Jose, the manager. He handled my situation with the utmost care -- promptly answering all my questions, helping me navigate the issue, and quickly sending over the documents I needed. I've always found this team to be reliable, professional, and trustworthy. They work hard, provide excellent service, and are always kind and polite. I'm truly happy to be their client and feel grateful for the way they take care of their customers. Thank you again, Jose, for your outstanding service! read more

I just moved to the area in June 2025 from Bay Area. Had full service in June, but tire pressure light keeps coming on. This Jiffy Lube location is always kind and provides excellent service. Highly recommend!! read more

Everything. I found your team to be personable. Knowable, + patient. I will absolutely tell anyone who mentions car service in my circle of friends that JIFFY LUBE does it right! read more

We came in for help with our skip plate and Jose and the guys were incredibly friendly and were able to help us out in a timely and professional manner. We would definitely recommend this location for friendly, thorough service! read more

Not very Jiffy, in fact quite slow. You can't just quickly talk to someone and drop off the car. You have to sit around and wait forever until they take down your information and you can finally leave. Almost as quick to change your oil yourself. read more

Just want to come on here and give a big thank you too Jose, he really took care of me today and took the time to explain to me what my car issue was . Awesome dude, great service, great energy, will be back because of him !! Thanks again Jose ! -Autumn read more

I've been coming to this Jiffy Lube for years. They are the best! Shout out to Edgar who is always helpful. Best Customer service of any shop I've been to. That's why I keep coming back. read more

Wowwwwww these guys were amazing ! I forgot to ask the gentleman's name but boy was he professional and on it! All the workers here seemed like they were sharp and efficient. First.time here at jiffy lube. They really live up to their name! I was literally out in a jiffy. Thank you guys. I'm your loyal customer! read more

So professional Joe was so attentive and very sharp. My first time there I'm so impressed by how fast & efficient they were & Edgar so helpful. Customer service is on, point amazing management overseeing everything. read more

Joe and the rest of the crew were super friendly and efficient! Appreciate their work.

The entire crew were helpful! They topped off my fluids & put air in my tires after my oil change.

Jose and Nix got me in and out of there with no hassle. Great customer service and got me back on the road in a busy day. Will be back here again. Thanks guys read more

I had to make sure to leave a message to send praise to JOSE! My tire pressure light came on and I had a very important event it be at where I had to carry a lot of things in my car and was worried. Jose was so welcoming and professional. His customer service is remarkable and he assured me everything would been fine and within 15 minutes I was headed home with perfect tire pressure! Thank you Jose!! read more

I called this specific location to request an oil change quote. They said $107. I went to their website, entered my car's VIN, got the same quote. When I went, they quoted me $120. I asked why it was different and they said it was because my car required over 5qts of oil. This is a lie. My car requires 4.5qts with filter replacement. It's only a $13 difference but it really bothers me that they took me for a fool. Also, they gave me a sticker to note when the next oil change would be due. My car requires changes every 7500-10000 miles depending on driving habits. The sticker said in 4300 miles. So another attempted future rip off. Maybe because I'm a woman. I'm not stupid though and I know my own vehicle. Never going there again. Pros, it was fast. AC in the waiting area was great. read more

I have started to come here more and more for my oil changes because the service is great and I'm always in and out. Located on the corner of Hazeltine and Woodman, it's very convenient for me to stop by on my days off and right after work before they close. They are a pretty good one stop shop for basic car maintenance. They can do your oil change, check tire pressure and change cabin air filters. They also have a great top off policy in that you can come back within 5000 miles of your last oil change to just get a top off. The Yelp check in offer is a pretty good deal too! You just have to mention it to the cashier right as you're paying and they can take $20 off your check! They can print or email you the receipt. Their waiting room has nice air conditioning and there is a bathroom you can use while you wait. Overall a great place to get an oil change! read more

I've been going here a few years now and I always have a great experience. The team is very kind and personable- I had at least 4 different team members come to the window (while I got to stay in my car as the work was done) and explain things, ask if needed water, or give me information of free check-ups or car fluids I could come in for throughout the year. Always worth the price, and usually I can find a coupon online to help with the cost. Highly recommend, I always leave with a smile. read more

Best experience I've had at a jiffy lube thus far. I called this afternoon to make sure they had my synthetic oil in stock (Mercedes e450) before I drove there. Jose not only confirmed he had it in stock but also gave me the price of how much it will cost me in total. The location is so easily accessible from Hazeltine and Moorpark (literally pulls right into the service station). Talk about convenient. I never had to exit my car. My oil change was done so quickly. Everyone was awesome. I had Jose and Ric assisting with the oil change while Boris cleaned my windows. I was out of there within 20 mins. Make sure to download a coupon before you arrive or unlock offer on Yelp. You can also purchase discount jiffy lube gift cards on raise. Paid a fraction of what It would have cost me to take it to Mercedes to complete the exact same service. Thank you Jose, Ric and Boris for the wonderful and quick service! read more

Jiffy Lube - Auto Repair Near Me - Sherman Oaks, California

Brought my range rover here for an oil change, adding coolant, and checking other items. They did everything for me FAST AND EASY. I thought i'd be charged a higher amount, but it was less than half of what other places estimated. For any car issues, I'M COMING HERE! Thank you gentlemen! read more

I pulled into this Jiffy Lube due to my "low coolant' car warning I received 15 minutes prior. I was greeted warmly and kindly by Sigifredo who worked there. I shared with him the car notice and he said no problem and within 5 minutes, he looked under my car's hood, removed the coolant cap and topped it off. He brought down the hood and wished me a good day. I was so grateful for the quick resolve I asked him if I could hug him. He said yes and we both laughed as we embraced. Thank you Sigifredo!! You made my morning! (and I still made it in time to my conference in Century City!) read more

The guys here are quick, professional, kind, and class acts all the way. Went in for an oil change and they spotted my filthy air filter, providing a fresh one. They got everything done quickly during a busy weekday afternoon while working on three other vehicles, yet they thought I waited too long anyway and gave me a 15% discount. Definitely coming back. read more

The people at this Jiffy Lube location are really awesome. They are extremely kind, fast and professional. They always go above and beyond to make the experience great. Highly recommend this location. read more

Jose and the team were absolutely amazing!! Clear communication, quick turnaround and literally the nicest crew ever. 10's across the board.

Best team ever they will take care of your car !!!! Great prices and professionalism the team really cares and try to help you out read more

3 organized bays, staff is ready, friendly, and efficient! They even managed to work on my Porsche which many "generic" service stations will not take on luxury / performance vehicles. I'll be back with my other cars. Shannon read more

Jiffy Lube - Auto Repair Near Me - Sherman Oaks, California

They were nice and friendly but it took about an hour to do an oil change, the same thing happened to my friend. Could just be that they are understaffed and busy, but I much prefer going to the 20 minute drive thru where it's quick and you pay in your car. read more

This is my first time at Jiffy Lube .the staff is wonderful from the moment i arrived they kept me inform about how long it will be. Nick was who helped me. He was great . I called in to see if they are open for service check and they got me in pretty quickly. All the staff is wearing masks and practice social distancing they do change the oil for you while you are in your car . Place is very clean ,very Organised they do practice covid 19 protocol as there is sign for the steps they practice to keep us safe. Location is great easy to get in and out Prices Are great ! Thanks for a great costumer service and for practicing covid protocol read more

Jiffy Lube - Auto Repair Near Me - Sherman Oaks, California

My car desperately needed an oil change and showed up an hour before closing time. Patrick was AMAZING! He checked in and let us know it would be a minute due to being short staffed. He was very quick and efficient and had us on our way before the shop closed. After the oil change he informed me of general services my car needs and his hospitality was spot on. Thank you!!!! read more

I have used Jiffy Lube in other locations and was not inclined to go back, but I have been using this location for a couple of years now, and am always happy. When I go to get my oil changed, they have me in and out within 20 minutes, and are always friendly. Today, I tried to change a headlight by myself, and was having a hard time, so I went to Jiffy Lube. They changed it within five minutes and didn't even charge me. They have won my business from now on. read more

This place has been my place to go and do my oil change for over 3 years.. so I noticed Every time I go there the prices are up and up! After I paid I was looking at the prices on my received Then I noticed some weird charges for something that I didn't ask fthem to do and I told them so the guy said it was for putting water for my windshields.. so I stated I didn't ask for that.. please check your receives after paying! They over charge Never going back there. read more

Such nice people who work at Jiffy Lube. I always use to stress about dealing with my car, but they make it so easy. Whenever I have gone in for an oil change, to check the air pressure in my tires, or to ask to check why my engine light is on, they have exceeding my expectations! They never give me a hard time about using my coupon, and even apply it for me when I don't have one. In today's world it so hard to be satisfied, but they have customer satisfaction down 100 percent! Thank you Jiffy Lube! You guys are awesome!!!! read more

Good service!!!! My car was serviced properly and now my car is running smoother than ever!!!