The customer service is always consistent at this location. The men work very hard, are very…read morerespectable, and welcoming. I never feel pressured into purchasing add-on services, as I have experienced at other Jiffy Lube locations. My guy Ty is the man, always taking care of me. Those emailed coupons are always a lifesaver as well.

Do you like having an engine in your car? Maybe don't bring your car here. We lost our engine on a…read moreroad trip last year when the drain plug came loose and the oil completely drained out. This was after an oil change at this location. Turns out whoever worked on our vehicle didn't properly fasten the drain plug. Seven thousand dollars later... Can't believe this place is still in business.

Brian and staff are wonderful!…read more We had some questions about my BMW failing the inspection and he was super clear with next steps and what the state rules are. This was helpful as we just had a to clean a few things up and the car passed on the next visit. I also appreciated them allowing me to have my tires delivered and they put them on. My wheels didn't see a scratch. This cannot be said for a lot of tire places especially down in the Towson/Lutherville area. We're car people so going somewhere new is always scary but we needed that inspection before we PCS'd (Military move). If we were going to still be living here I would absolutely use them again.

1 am extremely disappointed with the service provided at Midas in Owings Mills…read more On multiple occasions, I sent female family members there for something simple: a tire plug. In both instances, the technician claimed there were five to seven nails in the tires. While road hazards do happen, that number raises serious concerns. It feels highly improbable and, frankly, suspicious. Side note:if the nail or scre is in the middle of the tread you're good for a plug! Don't let snake oil salesman tell you need new tires. Witness the tire removal and test process. Don't trust their practices. The end result? Nearly $800 for two tires and an alignment, justified with statements like, "It's standard to do it, miss." That explanation came across as dismissive and condescending. It is difficult not to feel that women are being upsold or pressured into unnecessary services at this location. To make matters worse, one of my family members was sent away during a snowstorm with the remaining two tires underinflated. She then had to stop at Royal Farms down the street and pay to inflate them herself. That is unarcentable and uinsafe. My concern is simple: customers -- particularly women -- should not feel taken advantage of or pressured into expensive repairs without clear, transparent justification. If you choose to go here, I strongly recommend closely observing the work being done and asking detailed questions before approving additional services. This experience has left a very bad impression. Professionalism, transparency, and customer safety should never be optional. -V(for the wommen in America review) P.s. I'm a guy writing this at the request of my female friends saying I shouldn't! I have been exposed to the inner workings of the automotive industry for 32 years and men specifically are taking advantage of women! My family members is where I draw the line. I'm calling you out and hope women listen to this and make more selective decisions! If you need assistance, reach out to us and we can help you avoid this!

Not recommended. Inspection Highly expensive and estimates are also way above other placesread more

I scheduled an oil change and tire rotation they if I was dropping off or waiting when scheduling…read morethe service online. I asked to wait. Well went there this morning to get the service and was told I could not wait. When I said that I could not get a ride he stated well that is our policy. They need to change the website, this is not an acceptable practice to not warn the customer till they arrive.

Zero stars if I could…read more On Saturday, we brought a federal government fleet vehicle to this Jiffy Lube location on York Road for a routine oil change. The service receipt listed Kai and Darryl B as the technicians. Monday morning, while turning onto FDA Boulevard en route to Silver Spring ( nearly an hour away), the vehicle experienced a critical failure. Multiple warning lights illuminated simultaneously, and the engine began to smoke. Upon inspection, the vehicle was found to be completely out of oil. This created an immediate safety hazard and left us stranded roadside. We were forced to coordinate alternate transportation via another fleet vehicle to reach our destination, and ultimately had to obtain a loaner vehicle due to the condition of the van. This incident reflects a serious failure in basic service execution and raises significant concerns regarding whether the oil change was properly completed at all. The level of negligence involved placed occupants at risk and could have resulted in severe engine damage. This experience demonstrates a complete lack of quality control and regard for customer safety. I strongly caution others against trusting this location with their vehicle. This matter is being documented and may be escalated further due to the potential liability and safety implications involved.

Really can't complain about a business that does exactly what I am asking them to do without trying…read moreto sell me more. This is what I get when I bring my vehicles to Jiffy Lube for oil changes. Jiffy Lube doesn't require an appointment. A lot of the time I base my visits on driving by and seeing there isn't a line. Usually I am in and out in less than 30 minutes. Jiffy Lube changes my oil, lets me know what else they may have noticed during the change but don't really try to sell me things I wasn't planning on when I came in. This is a far cry from other quick oil change places I've visited in the past. Price wise, Jiffy Lube seems comparable to other businesses in the area that specialize in fast oil changes. I will continue to visit this place for my oil change needs until they give me a reason not to.

I've gone to this location multiple times over the years and they have always been so kind. Also, I…read moreknow nothing about cars but each time I've asked questions or just wanted to learn they take the time to explain it to me without making me feel stupid. Today was a particularly light day so they took me out to show me how to check my oil on my own and explain what and wasn't a safe level.. even how to top it off on my own if I was in a pinch! Great guys here and I highly recommend!!

Charged an extra $15 for a skid plate service and didn't even clean my windows. Half ass job of…read morevacuuming the carpet, didn't fill all the fluids and the windows on the outside were so dirty that you couldn't even see out of them. I will be going to a different location from now on.

I've used this garage in the past. They do great work. They have at least one other location, so…read morethey have a large inventory of tires. I had a concern on my tire. I purchased the tire at Brooks Huff, but I did not opt for the warranty. They took a look at my concern, they honored my request to explore if the screw was not deeper than the tread. They got it out, shared the good news and got me back on the road, no charge.

Needed to replace a tire that went flat on way home from work. Couldn't be seen by my routine car…read moreservice place (you get a stupid AI agent that was no help, telling me that the next appointment was in 4 days ) so called these folks. Got to talk to a real person who said to bring it in for service. Was there when they opened next morning, handled it in a low pressure way, car was ready within a couple hours. Very happy with service and quality of the work.

I got a flat tire and had my car towed to this location. Erik was extremely helpful and kind as I…read moresorted through a very challenging ordeal with my car. Because I did not have a key to unlock my wheel to replace the flat tire I was looking at my car being in the shop for two days until I could order one from the dealer. Luckily, Mike was able to remove the wheel lock off causing him to break his socket - he really saved the day! Ryan then replaced the tire quickly and I was on my way. I had to come back the next day for them to install a couple lug nuts and they expedited the repair putting me ahead of the other customers who were there before me and completed it in about 15 minutes. I cannot be more appreciative of their wonderful customer service and reasonable prices. I'm always wary of commercial car repair shops because I assume they will price gouge you. But this was a wonderful experience and I will go to this location in particular for future service.

I had to get a tire fixed and they went through my engine and told me I need like $4000 in…read morerepairs....took my car to another mechanic and I left paying $1000 for repairs that actually needed to be fixed. There was no $4000 of repairs. My car had a hand full of stuff that needed to be fixed and this Mr. Tire inflated the pricing and tried to keep my car sayin it was "unsafe to drive" unless I get the repairs done at their store. Safe to say..DON'T USE MR.TIRE!!!! I wouldn't even use them for an oil change. They stripped the screw to get to the oil pan and then told me I had to pay $600 to get it fixed, even though they were the ones that messed up. Run from this place, as fast as possible.

Kevin and Cam has this place running smoothly with quick service and professionalism. I got updates…read moreon each step of my car's battery installation and price upfront (which was slightly less than dealership price). And this was with a good amount of people getting services, too! 10 out of 10

On Saturday April 12,2025 My experience was awful. I went in for a tire change. The white guy…read morewith glasses seemed like he had no idea what was going on & when paid him , it was like he was stealing because he shorted me my change! I was out with my kids, had a very long day. It's really my fault I didn't know my money short until I got home around 5:30 PM when I went back no one was there at all. This guy didn't know how to count or he was stealing. He put something in his pocket as I was leaving. I went back on Monday 04/13 with my receipt hoping for the money back to no avai. I don't suggest any one going to NTB the new Store Manager Keith is the same guy who shorted me my change. He also said he didn't work Saturday which i know was a lie because he had the same introduction. he is a Liar & Theif

I really wanted to like these guys. My mom seems enamored with the place (but she's 91). I had a…read moreproblem with my Volvo S40. Heard a strange scraping noise under the hood and to the left ...and ask them to check it out. They claimed... no problem found, but still charged $100.00. A week later a real Volvo mechanic found the actual problem and fixed it accordingly. Now my mom's Volvo has a defective left rear window. Their estimate... $600.00. Checked again with the other shop.... $100.00 to rehang the window but also said I could probably do it myself. Maybe it's all a fluke. Maybe mom misunderstood. But I guess I'm still po'd about that wasted hundred dollars.

I'm new to this area and needed to find a mechanic; I talked with 3 people and they all recommended…read moreAdolph's! I left my car the night before and they called me when it was ready, no problems, everything done well and they used a better oil. They also told me I only need to come every 5000 miles; my prior mechanic had me coming every 3000 miles. I liked the people and the work, very professional, kind, pleasant and very helpful too. I had another problem _ I needed to have the metal bars (to hold the hanging folders ) shorter to fit into my file cabinet and they so very kindly did that for me! What a life saver! I'd have spent endless hours trying to do it myself and not succeeded. If you want the real thing - honest, thorough, competent auto service, - go to Bob and Brian at Adolph's! They will treat your car as if it were there own, and treat you just as well. A well deserved 5 star rating!

A totally positive experience. Chris was the contact, who exhibited great flexibility in meeting my…read morechanging schedule. While the work was pretty simple, a CVT transmission drain and fill, he happily agreed to substitute OEM fluid for the aftermarket product. Tyre's performed the work under budget, and checked my front brake pads at my request. I couldn't be happier, and will return. A model automotive service business.

I found Tyre's on Yelp. Chris B was super helpful as my 1st POC. I ended up calling to speak about…read morean appointment and was informed that appointments can be requested on the website. This alone is a game changer for me. I had been previously informed by a car dealer that I needed my transmission replaced due to a leak. This is what I was prepared for. Ben W was my POC at this point and informed me that I did not need a full transmission but a replacement of the pan and oil change and rear breaks. Tyre's has gain a customer who plans to return when vehicle service is needed.