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    Firestone Complete Auto Care

    2.2 (43 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Waiting area
    Abra B.

    Tucked next to the first Beer/Wine/Liquor store upon entering The Colony, this awesome Firestone is ready to help you with your car needs. I have utilized this shop to supply my ride with: - New, amazing tires - Tire balance/rotation - Oil changes - State inspection stickers - Cleaning out of all engine, brake fluids - Fixed leaks or broken engine parts I might depend too much on them to take care of my car, but so far they haven't told me "we don't do that" yet. Very friendly staff who are willing to break down the science of auto care for someone like me who just doesn't know what they're talking about. They have competitive prices and can usually get your car out the same day if they have parts on site. Please go in and see them, because they are great at what they do.

    Steve.

    Had service done on 2 occasions at this location and the quality of work was horrible both times. I've had to return multiple times to make them do the work correctly. The manager James is great. Unfortunately, he's not available most of the time and I was stuck dealing with Steve. He's pathetic and gives the entire shop a bad reputation. He lied saying the recently installed brake rotors only had a 1 year warranty and the premature wear exceeded the warranty time. When I spoke with James the issue was quickly resolved. He confirmed the new rotors came with a 2 year warranty. I had to bring my car back 3 times because of braking issues. Steve was incapable of solving the issues even after I paid for another new set of rotors. James found the problem and refunded the replacement cost. My next visit unfortunately also involved Steve. This time I needed a radiator flush which was improperly done. Shortly after the service was performed the radiator began leaking and again I had to return to find out the radiator is broken and needs replacing . I should have learned my lesson the first time. I will NEVER use this Firestone location again. Buyer BEWARE. The staff is incompetent and you'll be overcharged.

    Oil leak is 4x as bad as I took it in for.. Tech was rude as hell..

    no stars do not recommend this store at all to anyone... wish i would uave read tge reviews prior to taking my car.. horrible customer service and left woth worse issues.

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    8 months ago

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    9 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    9 years ago

    Does it really takes 2 and half hour to do balance and aligned? Will never come to this location again.

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    10 years ago

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    12 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I brought my '02 Tahoe in this past Sunday to replace the rear shocks

    Mentioned in 5 reviews

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    Discount Tire

    Discount Tire

    3.5
    (115 reviews)

    Horrible experience from start to finish. I called two different locations asking about an…read morealignment, and not once did anyone ask whether my vehicle has lane departure assistance. I arrived at the store, they looked at my car, took it into the shop, and still no one mentioned it. After wasting about 10 minutes, they finally came out and told me they couldn't complete the alignment because of the lane departure system. If that's a dealbreaker, why wouldn't they ask that over the phone or at least before taking my payment and bringing the car back? Then came the refund process, which was another nightmare. They couldn't find me or my vehicle in the system, and after repeating my address and information multiple times over the course of 20+ minutes, I was finally able to leave. Complete waste of time. There were so many opportunities to handle this better, but the entire experience was disorganized and frustrating. Save yourself the headache and just go somewhere else.

    I'm very frustrated with how this was handled. I was never clearly given a new total before…read moreadditional work was done, and I did not understand that I had agreed to an extra tire because the employee was mumbling and not clearly explaining the charges. I was told they "couldn't get them to balance" and that the work was already done, so I couldn't leave, but after I paid they said it would still be another 30-40 minutes. That was confusing and felt dishonest. If extra work or charges are being added, customers need to be clearly told what is being done and given the updated total before the work is completed. I was given tires that are far worse quality than what I would have liked to have received and I didn't even pick the new rims (why they had to be some fancy looking thing and not the stock with hubcaps I don't understand) I looked up the Sentry tires they put on and it's a huge downgrade from what I had and reportedly wears out in less than a year...I would have preferred to have gone home and come back when I had enough money to pay for the quality tires that will last me more than a year...

    Discount Tire

    Discount Tire

    4.1
    (154 reviews)

    It's been an absolutely horrible week. Everything that could go wrong has, from personal stuff…read morepiling up to car troubles hitting at the worst possible time. I was already stressed when my seized wheel locks (rusted on tight from years of Texas weather) became impossible to remove myself. I first tried the dealership, and they quoted me a ridiculous $450 just to attempt it, plus warnings about time, potential damage, and no real guarantees. That quote alone made my week feel even worse. Desperate for a better option, I headed to Discount Tire on Camp Bowie Blvd, and Peter completely turned things around. He quickly assessed the seized locks, then removed all of them safely and efficiently, and in way less time than I expected. His skill made what felt like a nightmare job look straightforward, More than the technical fix, Peter's attitude was a genuine lifeline during my rough week: patient, honest, professional, and truly customer-focused. In a busy shop, he made me feel prioritized and valued, exactly the kind of service that restores faith when everything else is going sideways. Discount Tire is fortunate to have Peter. He doesn't just fix tires. He fixes bad days too. Peter, thank you from the bottom of my heart for being the one bright spot in an otherwise miserable week. I'll be recommending this location (and you) to everyone in Fort Worth! God bless you and may you live a long prosperous life Peter. Take care my man!

    Let's get you taken care of is their slogan. Had made an appt for 12:00. 2nd in line. waited 10 min…read morein line. 4 behind me. no staff acknowledge any of us in line. Finally saw someone. I came for a prebooked simple tire rotation. And even with an appt I was told it would be an hour because "several were in front of me". It's now 30 min past my appt time and still sits my car untouched with no update from the technician. Why then make an appt. I have gone to this store for years. But my last 2 visits have been a similar experience. Y'all can and should do better.

    Midas

    Midas

    3.2
    (48 reviews)

    I had previously gotten my starter replaced at a small car shop near my house that was recommended…read moreduring an oil change. Unfortunately, even after the repair, my car continued having issues. I hoped it would improve over time, but it didn't. Luckily, while in The Colony, my car started having problems with acceleration and jerking. I took it to Midas, and the mechanics immediately diagnosed the issue. They asked if I had recently replaced the starter, and when I said yes, they informed me that the previous shop had installed a cheap, weak starter that wasn't suited for my specific car. Midas quickly and efficiently replaced it with the proper part, and I could immediately feel the difference. I wish I had come here in the first place! I was pretty much done with my old car at that point, and while I was there, I asked them for advice on car recommendations. They were incredibly helpful, offering solid opinions and advice that really guided me. After all the issues with my old car, I ended up getting an EV, but if I were to ever go back to a gas car, I would 100% come back to Midas. Their expertise and customer service were top-notch.

    I got here for everything. They are so nice and so helpful. Jeep was wanting to charge me a…read moreridiculous amount for all this work they said I needed. They went over the recommendations with me. Told me what was really needed and gave me a much better price. I've taken all three of our vehicles here for various things. No complaints. Always great customer service.

    Firestone Complete Auto Care - tires - Updated July 2026

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