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    Firestone Complete Auto Care

    2.4 (40 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    I requested an appointment for the 16th of March, because there was a time slot available at around 5pm. I didn't expect my car to be done that same day, but I had planned to drop it off, since I wouldn't need it for a couple of days. I received a call the morning of the 16th saying that they would have to push the date to the next day at noon. I agreed with the reschedule on the 17th. My thinking was since it was an appointment, they would be able to get to my car and start working on it at the agreed time. I received a call later that day and apparently, they were backed up. I didn't need the car at that moment, I didn't mind. Playing devil's advocate though, if I had an appointment at a set time and date, then I should have been the focus during that time slot, right? Apparently not. I've got a lot of patience, so I was fine with it. The following day, I received a call about my car's status about 2 hours before closing. Same thing, but there was a promise that it would be done tomorrow. I was fine with that, if it was done. I mentioned to the receptionist to make sure that the mechanics check my brake and taillights, because my buddy, noticed that my driver brake light was out. Next day, I get an email saying that my car was ready and soon after I receive a call to go over the recommendations discovered in the car care package. One of the recommendations was the brakes, which was one of the services that I had requested in the first place. I thought that was what they were working on! This place took 2 days to change 4 tires, with ones they supposedly had in stock, a brake fluid exchange, and the car care package! Maybe it was due to the holiday weekend, but the point of setting an appointment, is so that your car is attended to during that appointment! I let the receptionist know to go ahead with the brakes, which included the rear rotors and brake pads. Since my car was already there, I didn't want to go through the hassle of taking it out and going to another mechanic. I reminded her about the brake lights. I received no call the following day, so I called them. I received no answer, after calling roughly 5 or 6 times. I had to look for a different number online and go through a robotic answering machine, to get through to someone at this location! It's now the 20th and my car has been here for 3 days. The explanation given was that they had the wrong rotors. You guys have all my car's information, from when I scheduled the appointment, and on hand with the vin number. How do you not know the correct rotors? I was told that my car was sitting on the lift, and ready to be reassembled as soon as the part came in and that I was a priority. It should've been that way during my originally scheduled appointment! Next day, I had to call them once again to find out the status of my car. The rotors were good, but there was something about the brake pads being incorrect, this was on the 21st, I was planning on driving out of state the following day. At this point I am very frustrated. It was one of the reasons that I dropped the car off at this location 4 days ago, for what I thought would be a quick and simple tire replacement, brake fluid exchange, and rear brakes and rotors. I was assured that I was still priority and that they would overnight the brakes, so that my car could be completed in the MORNING. I called them at 10 am the next day. The receptionist put me on hold to check on the parts. They had been delivered to the nearby AutoZone, but it took me calling to get her to check on it. I was given a 2-hour estimated completion time. I get a call 3 hours later saying that they were finishing, and it would be ready in 1 hour. I get another call 2 and a half hours later saying that my car is ready for pickup. It's almost the end of the day and it has taken 5 days start to finish. The most frustrating part is that the receptionist told me that she would not be there when I went to pick up my car! Who can I supposed to explain my (rightful) frustrations to? The one person who knew what was going on, and I have been in communication with left! I was unable to get any sort of personal explanation, or apology for this debacle. It's not completely her fault, but as the main one dealing with customers, you should be the one explaining these situations! Instead, I got a mechanic, who probably didn't even work on my car, to check me out. I'm in the National Guard and we were on the last day of our Annual Training. Because everyone had left earlier that day, the only way for me to get to Firestone was to pay for an uber. I wasted my time and money! I wanted to leave the state earlier that day but couldn't because my car was held hostage by Firestone. To top it off, my brake lights were never checked, even with the supposed complete vehicle inspection. I decided to fix them myself, because no way was I going to let my car stay another day at this location!

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    6 days ago

    Good quality service very knowledgeable technician an great price service is just awesome fire on abercorn sav the best

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    10 months ago

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    9 months ago

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    10 months ago

    Have brought my last 2 cars in here. And have now brought my 3rd car in for new suspension. They knocked it out like it was nothing!

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    3 years ago

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    7 years ago

    Broad who answers the phone has a personality of a pile of raid apples. Never will call again

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    David answered and agreed to do his best but couldn't promise he could complete our repair today.

    Mentioned in 3 reviews

    Read more highlights

    Integrity Auto Repair - This is what they sent us, which ultimately lead us to seek a second opinion, saving us THOUSANDS OF DOLLARS!

    Integrity Auto Repair

    (14 reviews)

    I asked around and this place was personally recommended by several people. I called with a battery…read morethat had been discharged, leaving the interior lights on. I wanted the battery charged if needed and evaluated. They gave me a price of $140 to test and $200-$250 for a new battery if needed. I opted to go to Savannah Toyota who tested for free and told me the battery was fine. I did some scheduled maintenance and learned the lower ball joints were leaking and needed to be replaced. I liked the new feature of showing you a video the mechanic made pointing out the leak and the need for a cabin filter. Integrity told me their inspection is a complete work up but that's pretty much what Toyota did. I told them I could see$25 or so for a battery test to see how many amps are cranking. I'm still searching for a local mechanic that has reasonable prices for good work to get away from high Dealer prices.

    We took our son's car in because it was overheating. The shop on Apache did a "hydrocarbon test"…read morewhich they say it failed immediately, though the picture they sent us after the diagnostic showed blue liquid (not yellow). Their diagnosis was that the head gasket was blown and the car needed a new engine. We were very reluctant to accept this, asked if they could just do the head gasket and they refused. So we towed the car to the Southern Motors Dodge and they diagnosed and repaired a blown radiator and faulty thermostat. They fixed them, accepting our aftermarket warranty, we paid our deductible and the car is fixed and driving beautifully. When my husband and I posted one-star reviews of Integrity on Google, the owner became nasty, called my husband "insane" publicly and posted responses saying that our engine was blown (it's not) and that the dealership (Southern Motors) only wants our money and doesn't "care about us". Avoid this repair shop for serious car issues. This was the second car they told us had a blown engine. Maybe the first one really was toast, but this one was NOT. Integrity wanted us to unnecessarily spend $8,000 on a new engine when a $1,000 radiator (covered by our warranty) was all it needed. I wonder how many others they've scammed through the years?

    Firestone Complete Auto Care - tires - Updated May 2026

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