Fast work, nice people, accurate. Will definitely do business there again!…read more Recommended to people in the area.

Love this place! Fast service, very friendly and knowledgeable! Best part is, they're not pushy…read moreabout services to add on like other places. Daniel is fantastic and always seems to be the one working on my car which makes for an easy and pleasant experience! Had my fleet vehicle for a year and just now getting the third oil change in 20,000 miles and they've had no issue charging it to my fleet company or getting docs in the system properly for all that need to have it. Still can't believe how much an oil change is nowadays but I really need to not be that crotchety old lady complaining about price changes when I've only had 3 services on 20,000. Not bad!

Both times I've taken my cars here, I made appointments. Neither time was time respected. The…read moresecond time I had to leave without the work being done. The only time they did do work, my brakes were squeaky after the work when they were not squeaky before!!! When I asked about it, Brad told me there was nothing they could do............but THEY MADE THEM SQUEAK!! I've had this car for over ten years and NEVER had squeaky brakes.......WTF...? I do not recommend this shop.

This review is based on my lack of experience with this company. After driving 3500 miles from the…read moreSeattle area my vehicle was ready for an oil change. I called up and they said to bring it on in after I told them the time I wanted to come in. So I came in at the time and day specified and the guy behind the counter said he might be able to get to it in a couple hours. I asked if I could make an appointment at a specific time and day and he retorted that I may still have to wait for a couple hours to have the work done based on what else was going on that day. Apparently being able to figure out a schedule is beyond their wherewithal. I made the appointment but decided to find another business that would be more interested in the customer. I found that in Carma Auto Care in Pooler and have been quite satisfied with their service.

I stopped by because Midnight's maintenance message came on. She was over die far an oil change. I…read morelooked up Valvoline on Yelp. The closest one on my drive was at the Tangler Outlets, Pooler GA. Luck for me, it was on my travels home. I pulled into Valvoline, Evan immediately took care of me. Dude, you don't even have to get out of the car. The tan communicated well with each other. I knew who was doing the oil change. Who was topping off my fluids and checking levels. Even the guy who changed my wiper blades. All professional! Top Notch!! I gave 4stars because they didn't reset my oil change in the maintenance system and it came on just after I got back into Florida. I called the Toyota dealership. They recommended that I go back to Valvoline to reset the system. Something they should know to do automatically. Because I was traveling to SC, I Super at a Valvoline there to have the system reset. I was good to go. Now that I know to ensure that the system is reset before driving off, I'll try Valvoline in Pooler GA again. The staff at that location is excellent!!!

My husband had our GMC truck serviced the other day. Oil change and radiator flush. Two days later…read morethe truck over heats. When he looks under hood he sees there isn't any coolant. He puts some in and returns to store. They re-flush the radiator. And tell him that it also appears now we might have an oil leak. We have never had any problems with this truck. They told us they aren't responsible. Very bad customer service. Beware!!!

December 29, 2025 I was completely taken advantage of at the Mavis tires and brake location at 1511…read morePooler Parkway, Pooler, GA 31322. I arrived at the location at 10 AM, expressing concerns to the general manager, Jason, that my steering wheel was loose. I explained how my steering wheel was flipped upside down, yet my tires were straight and that it was a safety concern. He told me the parts that were needed to fix my steering wheel. Trusting him, I agreed to have the parts replaced. I returned 2 hrs later & was told that my car was fixed. I took the car on a test drive, & the car was doing the same thing. I alerted Jason who also test drove the car & agreed the car was not fixed. He stated another part was needed in order to fix the steering wheel. I agreed, still entrusting in you all. I was called back 3 hrs later by the store manager, and was told that my car was fixed. Upon arrival, Jason was gone & the store manager made my experience even more dreadful. He did not greet me at all upon arrival & totally disregarded my presence, but I watched how he readily greeted 2 Caucasian women with a big smile. Again, I test drove my car & it still was not fixed. While test driving, I asked 2 techs to witness that my car was still not repaired. Both techs agreed and expressed concern for the amount of money I paid and the time that I had spent at the shop. The mechanic Mick, was totally dismissive, never communicating with me exactly what was wrong with my vehicle and seemed irritated that he was asked repeatedly to work on my vehicle. The store manager, who continued to be extremely friendly with only the Caucasian customers, lied and stated I was "using the f bomb" & that I needed to "calm down". He later apologized for lying, stating "oh I thought that's what I heard you say". One tech witnessed how he completely lied, stating "I never heard you say that once". $420.17 later, my steering wheel is still loose & I am traumatized by how I was treated at this location.

Brake service was completed and I paid over $1100, after driving a few miles I had to return, they…read morerecommended more brake work, car was not drivable at this point. Got charged another $400. I said I was not happy with them missing such an important part, it was also stated if I would have kept driving it would have locked up. You want to ask about replacing a cabin filter but not look more into a part that failed right after the work was done at Mavis Tires & brakes in Pooler, GA.

Super friendly and convenient. Didn't try to upsell me on anything, and only charged for an oil…read morechange despite doing a thorough inspection at 90k miles on my mustang. I really appreciated the detailed explanation of the issue I was having, and a few possible DIY solutions to a leak. I feel like a lot of other shops would've charged hundreds for such a cheap fix instead of telling me how to do it myself. I'll def be back!

I am writing this in advance because I have had such bad luck in the area that I know that this…read morecompany will fix whatever issues my vehicle needs to be running efficiently because it doesn't require much but a little maintenance from an honest quality shop. CARma I believe will be that for me! I see Miss Moira in the reviews and I just need an honest team/facility. Talk to you tomorrow CARma Team looking forward to coming back will an update on your amazing team!

Great service starting with Amanda up front. Very skilled and knowledgeable people. The two guys…read morethat worked on my car were exceptional. Go there.

I brought my 1976 corvette in to have fuel injection and air conditioning installed. After Mr…read more Bobby checked out the motor, it was obvious that the motor was bad. long story short it turned out that the motor had to be replace. Not only did Hometown replace the motor, they added fuel injection and air conditioning systems along with working on the brakes and cooling syste. The car runs like new. I'd definitely recommend Hometow.

This place was such a Godsend!! They took me in and got me back on the road with extremely fair…read morepricing and EXCELLENT service!! HIGHLY recommend!

Had a major flat on I 95 north, called this place out of the blue, said they had the tire in stock…read more We were driving from Florida to Connecticut, they took care of us in less than 45 minutes. Outstanding. Did not try to upsell anything.

Fantastic customer service, straight forward diagnosis and pricing. Quick turn around, tidy well…read moreran shop.

Complaint regarding multiple service issues I have experienced at several of your locations over…read morethe past several years. These issues involve improper repairs, installation of incorrect parts, inadequate inspections, and a failure to properly disclose the terms and conditions of a Tire Protection Plan that I purchased. Collectively, these incidents have caused unnecessary expenses, vehicle safety concerns, and a significant loss of confidence in your company. Nissan 350Z - Incorrect Battery Installation In 2022, I brought my Nissan 350Z to your Ogeechee Road location for a battery replacement. Over the past several years, I experienced recurring issues with the vehicle failing to hold a charge. Recently, I took the vehicle to Advance Auto Parts to determine the cause of the problem. I was informed that the battery installed by your shop was the wrong size for my vehicle. I was also advised that a screw had been used to hold the battery in place rather than installing the proper battery and securing it correctly. For nearly four years, I unknowingly operated my vehicle with an incorrectly sized battery. Had the proper battery been installed initially, I could have avoided years of charging issues and frustration. This situation raises serious concerns regarding the quality of workmanship performed on my vehicle. Lexus IS 200t - Service History On June 3, 2025, I paid $78.78 for a Level 1 Diagnostic Service and shop supplies. On June 4, 2025, I paid $832.73 for a rear wheel bearing repair, including labor to remove and replace one wheel bearing. On June 6, 2025, I visited your Richmond Hill location and paid $1,127.95 for the purchase and installation of four Michelin Pilot Sport tires, an alignment, Tire Protection Plan, and related services. Incorrect Tire Installation In September 2025, I brought my Lexus IS 200t to your Pooler location because the vehicle was making noise while braking. During that visit, I paid $391.88 for a Front Premium Brake Service, front brake pads, oil change, vehicle inspection, and related services. During the inspection, I was informed that the two rear tires installed by your Richmond Hill location were the wrong size for my vehicle. I was also advised that my vehicle is designed with a staggered tire setup and that tire rotations could not be performed in the traditional manner due to the vehicle's design. As a result, I was required to return to the Richmond Hill location, where two rear tires were replaced with the correct size tires. I find it extremely concerning that a professional tire shop installed incorrect tire sizes on my vehicle and that the error was not discovered until months later by another location within the same company. Customers should be able to trust that tires are installed according to manufacturer specifications. Tire Protection Plan Concerns My primary concern involves the Tire Protection Plan that I purchased at the time the tires were installed. On June 23, 2026, my rear passenger tire blew out. When I brought the vehicle in for service, I was advised that the tire may have failed due to low air pressure. Because I had purchased the Tire Protection Plan, I expected the damaged tire to be covered. Instead, I was informed that I would need to pay approximately $360 for a replacement tire. I was then told that coverage was being denied because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. At no point during the tire purchase was I: * Provided written documentation explaining the Tire Protection Plan. * Given a copy of the terms and conditions. * Advised that tire rotations every 5,000 miles were required to maintain coverage. * Informed that failure to meet this requirement could result in denial of coverage. * Provided any written maintenance schedule or requirements associated with the plan. What makes this situation even more troubling is that your own Pooler location informed me in September 2025 that my vehicle has a staggered tire setup and that tire rotations could not be performed in the normal manner. Additionally, your company had previously installed incorrect tire sizes on my vehicle. Given these circumstances, it is unreasonable to deny coverage based on a maintenance requirement that was never disclosed and may not have been applicable in the traditional sense to my vehicle configuration. Had I been informed of these requirements at the time of purchase, I would have ensured that any required maintenance was documented and completed. Pattern of Service and Communication Failures Unfortunately, this is not an isolated incident. There appears to be a pattern of service and communication failures, including: * Installation of an incorrect battery in my Nissan 350Z that remained undiscovered for nearly four years. * Installation of incorrect tire sizes on my Lexus IS 200t. * Failure to properly disclose Tire Protection Plan requirements.