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Firestone Complete Auto Care

2.4 (78 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

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Recommended Reviews - Firestone Complete Auto Care

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This is what it looked like when I got home!
Trevor S.

I went into Firestone on Sunday to get a simple Full Synthetic Oil Change. I had previously made an appointment for 12pm. I got there, and it took 2 hours 40 minutes to do my oil change! That is ridiculous especially since I made an appointment. Then, I drive home and hear and screeching noise under my car. The shield underneath my car was completely hanging off and scraping the road! I couldn't believe it. I call Firestone back, and they didn't really seem to care too much. They just said to come back and they'll put it back on. Drove back to Firestone, and they told me I should go to the dealer instead to get it replaced... but they're the ones who broke it? I said no, just put it back on the way it was. So they did... with tie straps. That whole process took ANOTHER 2 hour 30 minutes of waiting!!! Not even kidding. This was on a weekday when they told me they would be less busy. Awful experience, and I wouldn't return here. I wouldn't have even left a review if they apologized once or acted like they cared about my situation. They were apathetic about the whole thing. Too busy apparently.

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6 years ago

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6 years ago

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8 years ago

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8 years ago

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9 years ago

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14 years ago

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12 years ago

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9 years ago

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10 years ago

Trust them with keeping my car good. But please keep the waiting area's restroom clean...no suitable for women.

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13 years ago

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13 years ago

Great customer service and very honest. I really like this place.

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8 years ago

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11 years ago

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6 years ago

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9 years ago

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11 years ago

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9 years ago

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10 years ago

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14 years ago

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11 years ago

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8 years ago

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10 years ago

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8 years ago

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15 years ago

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8 years ago

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12 years ago

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11 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Received a flat due to road hazard and Firestone quickly repaired the tire with no questions asked.

Mentioned in 2 reviews

Read more highlights

A-2-Z Cars and Trucks - 1990 Mitsubishi Eclipse GSX Turbo under construction

A-2-Z Cars and Trucks

(13 reviews)

I recently took my 2010 Mercury Milan to Tim at A-2-Z Cars and Trucks after a mobile mechanic…read morevisited my house and couldn't resolve an oil leak without a lift, particularly because my car's frame is rusted from years of northern winters. I found A-2-Z based on their stellar reviews, and I'm certainly glad that I did. Tim at A-2-Z examined the car in full and noted to me that while the oil leak was a concern, what was far more problematic was that the rear suspension of my car was hanging on by a thread. Long story short, he was able to secure the new part to replace the rusted one I needed at a great price from a junkyard, and he took care of the oil leak (while replacing old spark plugs) at a reasonable price for the parts and labor involved. When I came to pick up the car, he and Mike showed me the trashed part that was replaced on my car. The back end of my car was so rusted that it could have snapped. Now, my car has new life and will keep going safely for another year or two until I'm ready for a new vehicle. If you're in the Royse City area, you can safely trust your vehicle to the staff at A-2-Z. These guys are great!

2002 Lexus LS 400…read more Sewell Lexus quoted me 17,500 for what needed to be done. This would mean junking this wonderful car since it is worth maybe 6000 at most. I'm not going to reveal Mike's prices, but suffice to say they were so good and the quality of work was so good! Now our car is as smooth as butter and good for many, many more years of service. We gave a substantial tip to this shop. Never done that before! The owner is 100% honest and communicates very well. Just unbelievable level of care and service that exceeded all other shops that I've ever used and that includes Sewell Lexus. I trust Mike with any car I own, new or used. I believe you cannot find a better mechanic at any price, and Mike's prices are very, very reasonable. He is my new #1 for life.

Firestone Complete Auto Care - tires - Updated May 2026

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