1. Firestone Complete Auto Care

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    Orange, CA

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    Firestone Complete Auto Care

    3.8 (89 reviews)
    Closed • 8:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Oil changes

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    The screw !
    Greg J.

    Back to my trustworthy car repair spot on Chapman to have my tires looked at and again was met by superior service. This time a gentlemen named Miguel and and George immediately diagnosed my issue and was able to get my car into service within 10 minutes of arrival. These guys at Firestone are best in class and I have earned my business for life as long as people like Miguel , George , Sebastian and Ivan work there. We highly recommend this location as it is second to none and provides a best in class vibe across the board.

    My payment OPTION!!!!!! Woooopwooop SAVINGS!!!!!

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    Page 3 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    “Ivan & Gary are well informed guys who identify, fix and explain any and all maintenance and repairs.”

    Mentioned in 27 reviews

    Read more highlights

    Orange Empire Auto Repair - Wheel alignment

    Orange Empire Auto Repair

    (197 reviews)

    Great alternative to the higher prices of OEMs here, hidden in Orange. The honesty is refreshing -…read moreI brought my 2016 Toyota Camry with strong clicking from the passenger side that had me convinced it was a CV axle as I have had to do my own with my past cars. Dropped the car off late morning and within a few hours they called to let me know that when attempting to the reproduce the problem it ended up being bad hubcap clips (a relief). No charge and the inspection was on the house. Will definitely be bringing the Camry and the fiancé's Civic here in the future. Shoutout Gino and Jose!

    I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

    Becker Tire & Service Center

    Becker Tire & Service Center

    (365 reviews)

    Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

    I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

    Mountain View Tire & Auto Service

    Mountain View Tire & Auto Service

    (331 reviews)

    I had a stressful evening of dealing with my first-ever car trouble since it was a sequence of…read morefinding out that something punctured my tire and then trying to find a shop that was open and that could fix it. However, most places nearby were already closed, but gratefully Mountain View Tire was open! I still felt bad once I arrived to Mountain View Tire because I was cutting it kinda close to closing time. But Robert, the manager, was an amazing amazing help and he took care of me and my tire well! He was very personable and went above and beyond to provide a great service. He saw my curiosity about the process and took the time to show me some of the basics. He made a stressful and pretty ordinary errand into an interesting learning process. I will definitely hit this place up if I ever have another issue with my car :')

    I've made two reservations now and both times I show up and the guy behind the counter says he…read morecan't honor my reservation. First time I accept their mistake. Second time, again they blamed their call center from the Philippines and justified their second mistake stating their representative doesn't work... Forget this place. I've overlooked their other mistakes in the past bc they're local but I'm done. Too many to list and irrelevant for this post. Terrible service is today's complaint and I won't be overlooking this. Goodbye, I'll be going to to the Big O across the street. They actually answer the phones and don't have an answering service that they blame.

    A&J's Auto Garage - Brake job and full maintenance

    A&J's Auto Garage

    (55 reviews)

    It's rare to find kind people who truly care about clients in this industry. It's surprising to…read morecome across people like Arnold and Arnaulfo. Their prices are the most fair in the area, but the quality, the skill, the knowledge that were provided was TOP NOTCH. Very honest and knows alot about cars. They deserve your business and referrals. I called them and they were able to squeeze us in after I told him we had an urgent case and needed their help. He found more issues that other shops probably wouldnt have caught. Auto scientists with MAD SKILLS. Arnold educated and guided me and we were able to make the best and right decision on the vehicle. Thanks man!

    TRUSTWORTHY. Highly skilled. Knowledgeable. Kind. That's exactly how I would describe Arnold and…read morehis father. If you need a pre-purchase inspection or any auto repair, whether it be european, american, japanese made, etc, and EVs, take your car here and don't think twice. We reached out to Arnold for a pre-purchase inspection. While six other places quoted us $250-$350 for a "comprehensive" inspection, we paid Arnold $100, which was a STEAL for what he did, even more than what the others promised. He spent at least two hours thoroughly checking the vehicle, test driving it and walking us through every detail so we truly understood its condition. We were looking at buying an Audi Q4 e-tron that had a damage report. A reputable dealership told us it was "minor" and offered to take it to the mechanic for our peace of mind. After browsing Yelp and reading the amazing reviews, we decided to come here instead and I'm so glad we did. I had already done my due diligence and familiarized myself with the vehicle and potential issues. I asked Arnold very specific, technical questions that I already knew the answers to. He answered every single one with clarity and confidence and everything I was expecting to hear. My husband stayed the entire time, and Arnold patiently explained everything while inspecting the car. You can tell he was that kid that made the auto shop his playground growing up. He's passionate, meticulous, and GENUINELY cares. What impressed me most is that Arnold will never pressure you. He won't tell you "don't buy it," but he will clearly explain what could go wrong and what it might cost to fix. When I pressed him for his honest opinion, he said he personally wouldn't buy it at the listed price but if we negotiated it lower, then it might be worth considering. That level of honesty is RARE. They are your small local auto shop but I would choose them over any flashy, grandiose service center any day. Their integrity and transparency make them stand out. Thank you so much, Arnold and your dad, for the amazing service. We ended up just buying a Tesla!

    Angeles Automotive - Repairs to panels that should be replaced.

    Angeles Automotive

    (156 reviews)

    What a great experience. I am so glad ai found Angeles. I had a air filter issue and Marc knew…read moreexactly how to remedy my problem. He also serviced my brakes which are back ti the way they were previously.heis honest, kind and really knows his cars. Customer for life!!!!

    I had an extremely frustrating experience with this business replacing my car's side mirror. I paid…read more$725 across three separate payments for the correct mirror and related installation. Two incorrect mirrors were obtained, which the owner acknowledged in writing, stating that his vendor had sold him "2 wrong mirrors." After the first incorrect mirror, I made additional payments because I was repeatedly assured the correct mirror would be obtained. I even specifically asked for confirmation that the replacement was the correct one and was told yes. Ultimately, I never received the correct mirror I paid for. After months of trying to resolve this, I requested a refund. Instead, I was offered partial refunds that required me either to keep a mirror missing an option I specifically paid for, or have my original broken mirror reinstalled while being charged for labor. I even offered to accept $625 instead of the full $725 just to resolve the matter. That offer was rejected, and I was told, "See you in Court." I have retained the payment records and written correspondence documenting everything. As a customer, I paid what I was asked to pay and expected the correct part to be provided. After $725, two incorrect mirrors, additional payments, and months of back-and-forth, I still did not receive what I paid for. I'm sharing my experience so other customers can make an informed decision.

    Firestone Complete Auto Care - oilchange - Updated October 2026

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