I've been taking my car here now for about 2 years. I feel like the experience is professional, and…read morethey're honest with the work they provide. I like the inspections they do to look over the car and give you a heads up on other issues to get fixed or bring to your attention.

True to their name, the technicians here are nothing but professional. No BS, they'll inform you…read morewith the checks as they go. But stress free equals a higher premium. Will definitely visit again if my schedule is tight.

Another exceptional visit to Great Mall Tire Outlet with Frank!!!…read more With my tire pressure light being lit for about a week, I finally made the time to take my car to the gas station I frequently visit. Thankfully I made the visit sooner than later because my tires all measured 10-15 notches as being underinflated by what the recommended levels were. With some help, I was able to add the appropriate air into each tire but came to a road block with the driver side rear tire. Air would not enter, nor would the amount of air measure with the air thingamajig. Naturally, I PANICKED!! I immediately assumed I needed a whole new tire, or worst- an entire set!! I hopped in my car and immediately drove out to see Frank. No lie, this place is a revolving door full of customers. If that doesn't confirm how knowledgeable and trustworthy this business is, I don't know what will. Even on an early morning Tuesday, my arrival was met with an estimated 1.5 hour wait. Come patient and come ready to be 100% satisfied. 5/5 Stars for always being such a big help. I'd be the first to admit that I am absolutely CLUELESS when it comes to cars|tires- I choose to come to Great Mall Tire Outlet because the staff knows that they are doing & they do not take advantage of patrons like myself.

I've been coming to this tire shop for years, and I truly can't recommend it enough. He is always…read moreso sweet, friendly, and welcoming, and you can tell he genuinely cares about his customers. We've come here for everything--new tires, fixing nails in our tires, tire rotations, and more--and every single time the service has been reliable and done with care. The quality of the tires is amazing, and we always leave feeling confident and taken care of. The only thing to note is that it can sometimes take a little while since it's often just him running the shop. But honestly, that just shows how dedicated he is, and it's 100% worth the wait because he makes sure everything is done right. If you're looking for someone trustworthy who does great work and provides excellent customer service, this is the place. We always recommend his services to friends and family who need help!!

Came here on a Friday afternoon. Quick service. Took approximately 20 mins. Friendly service…read more Reasonable priced.

They did a great job. I called and was told I could come right away. I didn't have to wait when I…read moregot there and they promptly transmitted to dmv.

Kriss the service writer is a star. I scheduled a Saturday…read moreappointment about 10 days out for a replacement hheel bearing. The replacement couldn't wait. I had to bail from work. They took me in about nine thirty a m. They ordered the part installed it. I was out by around two o'clock. The crazy part is. I had gotin 'n't about five other estimates for the work before I scheduled to service. Bay Service it was more than fifty dollars less than any of the other quotes.

Had a great experience at Bay City Automotive. Kris was professional, honest, very friendly and…read moreresponsive throughout the process. The service was quick, reasonably priced, and I really appreciated the clear communication and transparency. It's hard to find an auto shop you can truly trust, and this place definitely earned my confidence. Highly recommend Kris and the team.

This is a belated review, but I have had my Lexus GX470 serviced at Exact Motorsports twice in the…read morelast couple years. In November 2024, my lexus had an oil leak. I went to investigate and it was near the oil filter housing it attaches to. drove it to Exact motorsports to have them evaluate, and Sandy & John were helpful in diagnosing the problems. They seem to be very knowledgable with the toyota/lexus platform. They gave me a reasonable quote and I left the car with them. They also mentioned it was probably due for new spark plugs, and a new valve cover gasket so I had them throw that in there as well. When I picked up the car, it drove much more efficiently and no more leaks! Turns out it was a broken O ring. I enjoyed that experience, so a year later (Nov 2025) my belt was squeeking a lot in cold weather. They were able to diagnose and swap the belt to a new one within a day or so. No more squeeks in the cold mornings. The best part about exact is that its a mom and pop, locally owned shop that doesnt put you in a upsell, pressure environment. They tell you what you need, what you dont need, and what are nice to do but not urgent so you can make your choices for the best quote. I will be going to them for any future needs for my Lexus, and have been recommending them to my friends and family for the same purposes.

I have been a customer at Exact Motorsports for almost 10 years now. The service and honest fair…read morepricing they provide is exceptional. Sandy is very knowledgable on what type of maintenance is needed on a car. She always give you an option of using OEM or quality aftermarket parts, and provide quotes so you can compare and find what's best for your needs. One time I noticed my engine coolant reservoir to be completely empty. I emailed Sandy for advice, and she fit me in the next day and advised me to buy Toyota coolant and top it off before driving. After dropping off the car, they immediately found the radiator is cracked and needs to be replaced. They ordered parts and replaced the same day. They even help arranged a ride to a nearby car rental shop. They truly go above and beyond for their service. My first review was about replacing struts. I went with Sandy's recommendation of using aftermarket struts (KYB brand). 10 years later, I can positively vouch for her recommendations. The strut has held up well over time.

This shop was very straightforward. I didn't have the tools to change out my transmission fluid, so…read moreI brought my own fluid and they were able to accommodate. Please note: this place is extremely busy! I suggest getting a reservation or talking to Matthew via the Yelp app to make sure he has availability in the shop. I saw a couple people getting turned down because there simply wasn't enough time. Charge me about $100 just for labor which I thought was fair since it involves specialty tools.

I brought in my Nissan Altima 2009 for an oil change. The final price was $71.75 because they said…read morethey applied a $50 internal discount, even though I never asked for that discount and it was never clearly explained from the beginning. I only brought a $5 coupon that they had mailed to me. What I did not appreciate was the employee's attitude when I asked about the coupon. Instead of simply explaining it professionally, he responded in a rude and condescending way, as if customers are supposed to understand how their internal pricing system works. Another issue was that nobody asked me what type of oil I wanted. I later noticed they used conventional oil, even though I normally use synthetic oil in my vehicles. Customers should always be asked before that decision is made. On a previous visit with my 2026 Hyundai Palisade, they also told me they could not reset the maintenance reminder because their system computer only worked up to 2020 models, even though the reset process is very simple and can easily be found online. The oil change itself was done, but the communication, professionalism, and customer service were disappointing. Unfortunately, they lost a returning customer and earned this review because of the overall experience. Not recommended

Quick, reasonably priced and reliable service. The only repair shop in years that I've bothered…read morereturning to for future work. They don't price gouge and favor customer retention over short-term profit. I usually just text them a list of what I need like oil change with OW-16, tire servicing, other standard maintenance and examination. Then I just drop off the car, and done. Instruction followed and never any attempts at expensive surprise issues.

I called K&S Complete Auto Repair ahead of an upcoming road trip and was assured they could take…read morecare of both an oil change and a tail light repair--"no problem, just bring in your car." Based on that promise, I proceeded with the service. When I returned to pick up my vehicle, I was surprised by the unusually low total and asked about the tail light. Only then was I told that the repair hadn't been completed and I would need to come back the following week. I do not have the ability to return due to my travel schedule, which I clearly communicated from the start. The issue is not that the work wasn't done--it's that I was led to believe it would be. Had they been upfront about their capacity, I would have gone elsewhere to avoid being put in this stressful situation right before a long drive. Extremely disappointed with the lack of transparency and reliability. I would not return based on this experience.

Good service from JB automotive and transparent. The price seems reasonable to me and matched to…read moretheir initial estimate.

Great service Fair prices and good quality…read more Also very flexible on time so I was able to get it done soon

Shout out to my brother for pointing me into this direction when my car was being a little funny…read more With Shell Auto Repair located not too far home, I was ecstatic that I wouldn't have to drive too far. Kevin was the person to greet and ask me what my visit was for. He was able to do a quick diagnostic and made sure to break everything down in a manner which I could understand. I appreciated his thorough work, him taking his time with my car, and not once making me feel dumb. 5/5 stars. I'd come back in a heartbeat and I'll be sure to recommend Kevin.

Been here several times to have my tires checked including yesterday morning. It was very busy as…read moreit was essentially two vehicles at a time. Didn't have to wait too long. Yes, one of driver's side tires had a nail. Didn't know until the person in the process of getting it out. This place is very reasonable. Only $25. Will be back in the future. After all, it's the closest to my home.

Great service you can trust! Very supportive and communicative team. Quick turnaround and…read moretransparent with all services. Will be bringing my car back for routine maintenance.

Consistently good, reliable service from Eric and his team. Always made to feel like a valued…read morecustomer.