I've been coming to this shop for a while now, and Frank has earned my trust every single time…read more He's upfront about pricing, honest about what your car actually needs, and never tries to upsell you on something unnecessary. That kind of integrity is rare in this industry. The quality of work is excellent, the warranty coverage is solid, and the whole experience feels personal. Frank runs a tight, professional operation and it shows. Highly recommend.

Another exceptional visit to Great Mall Tire Outlet with Frank!!!…read more With my tire pressure light being lit for about a week, I finally made the time to take my car to the gas station I frequently visit. Thankfully I made the visit sooner than later because my tires all measured 10-15 notches as being underinflated by what the recommended levels were. With some help, I was able to add the appropriate air into each tire but came to a road block with the driver side rear tire. Air would not enter, nor would the amount of air measure with the air thingamajig. Naturally, I PANICKED!! I immediately assumed I needed a whole new tire, or worst- an entire set!! I hopped in my car and immediately drove out to see Frank. No lie, this place is a revolving door full of customers. If that doesn't confirm how knowledgeable and trustworthy this business is, I don't know what will. Even on an early morning Tuesday, my arrival was met with an estimated 1.5 hour wait. Come patient and come ready to be 100% satisfied. 5/5 Stars for always being such a big help. I'd be the first to admit that I am absolutely CLUELESS when it comes to cars|tires- I choose to come to Great Mall Tire Outlet because the staff knows that they are doing & they do not take advantage of patrons like myself.

We come here 2-3x a year for oil change and basic maintenance. Both hybrid vehicles (Volvo, Toyota)…read moreless than 5 years old. They are very reliable with fair prices.

Came here on a Friday afternoon. Quick service. Took approximately 20 mins. Friendly service…read more Reasonable priced.

When I was told my entire engine needed to be replaced, I felt sick to my stomach. Anyone who has…read morebeen through a major car repair knows it's a hard pill to swallow, especially in California, where repair costs can be overwhelming and it often feels like everyone is charging an arm and a leg. That's why finding Kris was such a blessing. From the very beginning, Kris treated me with kindness, honesty, and professionalism. He took the time to explain everything, kept me updated throughout the process, and never made me feel like just another customer. During a stressful situation, his patience and communication made a world of difference. What impressed me most was his attention to detail. He wasn't interested in simply getting the job done, he wanted to make sure it was done right. That level of care and pride in his work is hard to find these days. I had no idea this hidden gem of a shop even existed, but I can confidently say I won't be taking my vehicle anywhere else. Not only did Kris get my Chevy back on the road, but he returned it in better condition than it was before the engine issues started. If you're looking for someone who is honest, knowledgeable, professional, and offers fair, affordable rates, Kris is the real deal. I will absolutely be returning for oil changes, maintenance, and any future vehicle repairs. Thank you, Kris, for helping me through a stressful situation and treating me with such kindness and respect. You've earned a customer for life(:

My friend recommended Bay City Auto after having her Toyota Tundra serviced here for more than 15…read moreyears, and now I understand why she's been such a loyal customer. I first reached out to Kris when my local Toyota dealer quoted me nearly twice the price for a major repair. I wanted a second opinion, and I'm so glad I made the call. Kris took the time to explain the repair, provided a fair and honest quote, and earned my trust from day one. I've been bringing my Toyota Prius and Ford F-250 diesel truck to Bay City Auto ever since.

This is a belated review, but I have had my Lexus GX470 serviced at Exact Motorsports twice in the…read morelast couple years. In November 2024, my lexus had an oil leak. I went to investigate and it was near the oil filter housing it attaches to. drove it to Exact motorsports to have them evaluate, and Sandy & John were helpful in diagnosing the problems. They seem to be very knowledgable with the toyota/lexus platform. They gave me a reasonable quote and I left the car with them. They also mentioned it was probably due for new spark plugs, and a new valve cover gasket so I had them throw that in there as well. When I picked up the car, it drove much more efficiently and no more leaks! Turns out it was a broken O ring. I enjoyed that experience, so a year later (Nov 2025) my belt was squeeking a lot in cold weather. They were able to diagnose and swap the belt to a new one within a day or so. No more squeeks in the cold mornings. The best part about exact is that its a mom and pop, locally owned shop that doesnt put you in a upsell, pressure environment. They tell you what you need, what you dont need, and what are nice to do but not urgent so you can make your choices for the best quote. I will be going to them for any future needs for my Lexus, and have been recommending them to my friends and family for the same purposes.

I have been a customer at Exact Motorsports for almost 10 years now. The service and honest fair…read morepricing they provide is exceptional. Sandy is very knowledgable on what type of maintenance is needed on a car. She always give you an option of using OEM or quality aftermarket parts, and provide quotes so you can compare and find what's best for your needs. One time I noticed my engine coolant reservoir to be completely empty. I emailed Sandy for advice, and she fit me in the next day and advised me to buy Toyota coolant and top it off before driving. After dropping off the car, they immediately found the radiator is cracked and needs to be replaced. They ordered parts and replaced the same day. They even help arranged a ride to a nearby car rental shop. They truly go above and beyond for their service. My first review was about replacing struts. I went with Sandy's recommendation of using aftermarket struts (KYB brand). 10 years later, I can positively vouch for her recommendations. The strut has held up well over time.

I brought in my Nissan Altima 2009 for an oil change. The final price was $71.75 because they said…read morethey applied a $50 internal discount, even though I never asked for that discount and it was never clearly explained from the beginning. I only brought a $5 coupon that they had mailed to me. What I did not appreciate was the employee's attitude when I asked about the coupon. Instead of simply explaining it professionally, he responded in a rude and condescending way, as if customers are supposed to understand how their internal pricing system works. Another issue was that nobody asked me what type of oil I wanted. I later noticed they used conventional oil, even though I normally use synthetic oil in my vehicles. Customers should always be asked before that decision is made. On a previous visit with my 2026 Hyundai Palisade, they also told me they could not reset the maintenance reminder because their system computer only worked up to 2020 models, even though the reset process is very simple and can easily be found online. The oil change itself was done, but the communication, professionalism, and customer service were disappointing. Unfortunately, they lost a returning customer and earned this review because of the overall experience. Not recommended

I had a very nice experience at this location. Gemini showed me the price was very fair. Customer…read moreservice was great and it only took about 25 minutes if even that. They also offered to top off my fluids and some extra things without me even asking. I have the recommend. Waiting room was clean and chairs were comfortable.

Quicky make my scratched bumper look like new at a reasonable price…read more Quicky make my scratched bumper look like new at a reasonable price.

Someone hit my car while it was parked, so I had a number of scratches in the front that I wanted…read moreto clean up. I was able to quickly get a quote from K&S and had my car fixed within a week!

Jorge and his team did an excellent job on my Porsche oil service. Great communication, honest…read morepricing, and professional work. Very cost effective and I'll definitely be back. Highly recommend JB Automotive.

Great service Fair prices and good quality…read more Also very flexible on time so I was able to get it done soon

Always a pleasure to come back here and see Domingo at the front desk to help me out! As a girl who…read moremoved out of home and had no clue about car servicing, the staff has always explained the maintenance and pricing for me to help me out. My car was broken into and air bag was stolen from my steering wheel, and this team helped me out right away and from there, I've been going to them for my car maintenance!

Awesome place that will take care of your car properly. Great staff and customer service as well!read more