I had an issue with my car and called one other spot before coming here. The other spot quoted me $300 to just look and inspect my car. I was really suspicious about the quote so decided to give this place a call to get a second opinion. Thank goodness I did because they told me over the phone that it wouldn't cost anything to look at it. I happily drove over and it took them 5 minutes to look at my car and figure out what the problem was. And they told me it would only cost $30 to get it fixed. I left 10 minutes later. Definitely come here. read more

I would give negative stars if I could. I am extremely disappointed and appalled by the severe lack of safety standard and accountability at Abbott Auto Service in Milpitas. On two separate occasions, their negligence put me and my vehicle in serious danger: Loose Wheel Lug Nuts: Following a tire rotation, they failed to properly tighten the nuts and bolts on my right tire. While driving on the highway, my steering wheel began shaking violently and the car started swerving. Finding out your wheel is loose while driving at highway speeds is terrifying and life-threatening. When brought to the owner's attention, the response was simply a casual "sorry." Unlatched Hood: After an oil change, they left the hood of my car completely unlatched. I drove all the way to my office with the car making unusual noises, suspecting a mechanical failure, only to realize the hood had been left open. When I returned to show them, all I received was another whispered "sorry." Basic safety checks are the absolute minimum requirement for any auto shop. Dismissing life-threatening mistakes with a quick, insincere apology demonstrates a dangerous level of carelessness. Please be extremely cautious if you choose to bring your vehicle here. read more

I can't believe I haven't written a review of this place. Been here many times. Each time excellent service by the owner. They make sure they immediately work on your vehicle when you have booked an appointment the day before. They did a great job taking care of my vehicle and they really did it when they promised it. They are cheaper than the dealer. So I recommend them. They are A+. read more

I stopped by here on recommendation to get a second opinion on a pricey component that the dealer claimed needed to be fixed asap. Given my vehicle's history and maintenance records, it seemed highly suspicious to me, so I opted for a second opinion. Owner lifted up my vehicle and checked on the issue for me, free of charge, and said there was no issue. I had a family member come by previously with a different vehicle many years ago for a similar situation and was also greeted with genuine and honest service. It did not seem like the folks running Abbott were in it just for a the money, but for a honest assessment of your vehicle. They are a very small shop, so I am not sure how complicated services would be handled, and there isn't much of a waiting area, so it looked like folks usually drop off their vehicle and come back. I was very appreciative of the complimentary second opinion, and trust that they would provide me an honest quote if something were amiss. read more

They were fast, affordable and nice! i would def be back. Old school kinda place tho but trust worthy. read more

One of the worst place. 1. I went there at 8:50 and they opened at 9:00. No one showed up till 9:10 am. 2. I asked the person to check under the car as it was leaking oil and give me an estimate. The guy told me it will be $150 to diagnose. Most shops do it for free so they get the customer. 3. When the mechanics are not in the mind to do work, they talk to you rudely and say arbit prices. 4. Their treatment for asian vs non-asian customers is different and I can sense it very well. Not going to this place anymore. Technicians here, need to be trained on how to talk politely and talk about reasonable things. read more

Price is good but I brought my SUV to get my differential oil changed but after accepting the job the said they can't do it because they don't have the tools. They don't have the Hex Star socket... really? read more

Excellent honestly reliable services. All employees are doing professional job Specially the owner will do the best to save your money with go through all advice to fix your car. Thank you all read more

Fair pricing. Great service. I've taken my car there for years and never had a problem.

My 2007 Toyota Sienna had rattling sound that could be heard in the passenger side. Abbott Auto Service diagnosed the issue accurately even before opening things up and it turned out to be right. They fixed it quickly and did a great job. read more

This auto repair shop is located in Milpitas. It was a little hard to find. It seems that this shop is not well advertised but they seem to provide prompt service for good value. Especially if you need a quick oil change. However there are variations in customer service depending on who you are talking to. It seems that the shop is owned by two older gentlemen. One of them is soft spoken and polite. Other guy is rude and doesn't have good communication skills. Whenever he talks to customers it seems like he is trying to interrogate you. The mechanics are also rude to customers. I am knocking off one star because so far they have been reliable with their jobs. To be updated. read more

Abbott Auto Service - Shop interior - Auto Repair Near Me - Milpitas, California

Filled up the freon. Earlier I had tried using the can version from the store it was useless. The guy showed me mine freon was completely empty. He used s I me equipment which did the job ac now blowing cold air. read more

Short review since I only come here for my oil change. I really appreciate this shop because they do oil changes from 9am-12pm Monday-Saturday! So I can even come on Saturday since I work during the week. I've never had any issues coming here. My only suggestion I would make to others is that they should arrive at the shop at 9am or even a little earlier. There have been a couple of times when I would come a little later and there's a line of people either waiting for their oil change to be finished OR waiting for their turn for an oil change. The last time I was here was on a Saturday and I got to the shop around 9:30am and there was already 1 person waiting. Around 10am, more people started showing up to the shop. The pricing is pretty reasonable. It was cheaper a couple of years ago, but I understand that the price of everything has gone up due to all the shortages during the current pandemic, so that's reasonable. Other than that, I would highly recommend this place for a quick oil change read more

I was on my way to take a relative to an emergency dental appointment. My car seemed to be making a loud noise on the freeway so I exited and found this place to ask if they could check it out. They were gracious and checked the engine, put it up on the lift and tested for noise, then test drove the car on the freeway. Didn't find any issues with the car and yet did not charge me for their work. Very kind to help me and thorough explanation of what they checked. Very much would recommend them and if I lived in the area I would go to them for car service. read more

**UPDATE** April 2021 The pain continues 5 months later. My car broke down AGAIN. Engine was shaking / vibrating. Brought it into a mechanic and they tell me I had a very worn out / damaged Spark plug coil. In turn, all the new spark plugs were degraded (OR were they ever replaced??). How could these mechanics not notice the bad coil... PLUS, just noticed my meter boot assembly had been broken and someone (wonder who??) duct taped it back without telling me. If I could give 0 stars I would. If I had gone to literally any other auto shop from the very beginning for a major tune up, I would've saved myself SO much time and thousands of dollars. Not a fan of venting and spreading negativity, but just had to with this one. Too much money down the drain, and too many headaches. read more

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First time I started coming here for oil changes was in 2017. Still to this day, I come here for my other cars. The price definitely has changed. Today, I got here at 11:02am and my car was done by 11:15. The guys here are super quick and friendly. Toyota Highlander: $95 read more

Quick and good service. I do all my oil changes here, and it's always done efficiently and at a fair price. Been coming here for the past 5 years, and will continue to do so for many many years read more

I am extremely happy with the service here. Quality work provided by quality people. Reasonable price too. Quick but thorough work. Excellent communication on the phone and in-person with these well-mannered gentlemen. I would give more than 5 stars if I could. Thank you, Thoi, for your help in getting my car back on the road. I appreciate this business very much. read more

I came here to get my water pump and timing belts replaced. I'm not much of a car guy so I wasn't sure what my car needed to be completely fixed but the guy at Abbott took care of me and explained to me in detail what parts needed to be replaced and the reason behind it. He gave me the best price compared to Pep Boys and other local mechanics. I was charged $650 for all the parts and labor which was the best price possible. Every other mechanic quoted me for at least $1,000. I highly recommend coming to this place for any auto repairs. It was quick and took less than a day. Great timing, best price, good hearted people who won't take advantage of people with little car knowledge. 5/5 read more

Best auto place I've ever experienced. Honest, courteous, and professional. I have taken two cars here and both were well taken care of. The quotes were fair and no upselling or extra charges were tacked on. Their recommendations are warranted and helpful with no pressure. Anyone in the area would feel safe and valued here. read more

I have old car and I take it here for oil change and any repairs. The owner is very reliable. Recommend it for older cars.

This was my first time visiting an auto shop and I had walked into the store with skepticism on a Saturday morning. I needed help with changing the oil. I brought my own oil and filter. I waited 15 minutes for my turn. They were extremely friendly and finished changing the oil within 15 minutes. The labor for changing the oil was $20, compared to $40 that other shops may charge for the labor. My experience was quick and easy. They even gave me a sticker that reminded me what mileage to change the oil at again. I walked out with no skepticism. -written by a complete car newbie- read more

Happy to find a service place which is honest, right priced, does not rip off customers. This will be my go to place for now on. read more

Bring your own oil and oil filter and you only have to pay $20 for labor and they will change your oil for you! Make sure to call ahead when you plan on bringing in your car to make sure they'll uphold this since they might only do this when it's slow in the shop. I believe it might be cash only for this service as well. Quick and easy. I dropped my car off around noon on a Friday and it was done about 30 minutes later! read more

What? I thought I reviewed this place a while back, but guess not. In any case, I was needing a front brake job after I got my 2006 Toyota Corolla (hand me down) from a post death relative in 2016. I got the pads and rotors replaced at my go to repair shop. They always did a top notch job, but this time, within 7000 miles (13 months later), not only did I need new pads, and rotors, but also new calipers because the brakes wore down so badly! I did the second brake job at a place within a mile of the loudest screeching brakes in Sunnyvale. It's a reputable place, but within 3000 miles, I had to go back to the Sunnyvale shop to have pads/rotors/calipers all replaced on the front brakes. Luckily, it was within the 6 months warranty and the work was done no charge. So, it's weird that I needed 3 brake jobs within 10K miles. Ever since the first time at the Sunnyvale place in late 2017, my steering wheel would shake when driving over 60 mph on freeway. Now, within 6000 miles, I finally arrived at Abbott Auto Service and the owner replaced the pads; also surfacing and turning rotors. He said come back after 3K miles for reinspection to make sure no problems. Well, it has been great with no problems after more than 2 years. And the dreaded steering wheel shake went away. Recently been back for oil/filter and transmission fluid change. This is a really fantastic place. My wife introduced me to this shop when she had her Honda Pilot and got oil/filter changes, water pump and belt replaced, alternator replaced, etc. Always great work...and above all, very honest people! read more

Fair pricing and honest work. I came to them to service my breaks and they did a good job while being friendly and worked quickly. I would definitely come back and whoever reading this should not hesitate to patronize this business read more

Good service, had a lot to check up on for my 30,000 mile tune up on my 2016 Honda Civic. Transparent on the cost estimate right off the bat which was helpful in gauging whether this would be a good place to get my car fixed up. I've found in the past their prices are competitive to a lot of other auto places, and don't try to sell you on a "free inspection" first where they hold on to your car before giving you a price for service. I came in on a Saturday morning which was pretty low key, in total service took about 2-3 hours for all the work. Mechanics were friendly, albeit a bit quiet but very easy to work with and knowledgeable about typical maintenance procedures as if they've done this many times over. I would definitely come back again just for the fact it wasn't a hassle or any unnecessary up charging which is common in the auto maintenance industry. Also another hat tip to supporting local Milpitas small businesses. read more

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A good friend recommend this spot and told me to ask for Thoi (Toy). After a few questions he gave me a number of options on how to approach my check engine light issues. Got my car back in a few hours and was good to go. Fast, upfront, knowledgeable, all for a reasonable price. I'll definitely be coming back for any future work. read more

This auto shop is very transparent about what they can or cannot do. I went to another auto shop on a recommendation. 1 month later my car had problems. Took it to abbot and they immediately identified the repair and even told me that this repair was done recently and incorrectly. The guys at Abbot fixed it right and I've never had a problem going forward. Get it done right or get it done twice. read more

They are open, it usually busy and it does take time to wait for the service but be patient because the workers here are attention to details and work at an amazing pace to deliver your vehicle to be on road as new read more

Abbott Auto Service is my go-to shop. I've never been to a shop before this where I trusted the people. I think I've been going there for more than 10 years. read more

I had a flat tire, means it had a nail but still I was able to drive. Went to American Tires and they told they cannot help as tire is old and only option is to replace as per their policy. Looked at yelp and found this place, went there around noon and they fixed it in less than 20 Minutes. Actual work they did was for less than 10 minutes. Really recommended for flat tires repair. read more

Small shop in a small plaza with other businesses close by. Honest guy with honest prices using proper quality parts. Waiting area is in shop environment so if you are weary about the work being done to your vehicle, you can literally see everything if you happen to be waiting around. read more

Great honest service. Used for years. Drive far to get here but it's so worth it. Glad to find such a wonderful car shop read more

I always come here to get a synthetic oil change and they are so quick about it! In addition the pricing is great and they always check my tires and fill the air! read more

When I'm too lazy to do the routine oil change on my car, I can count on Abbott to get it done fast and at a low cost...almost the same price I'd spend buying the quarts of oil and filter when I do it. I just have to arrive when they open at 9 am to get that 'fast' service. They also perform a mini-inspection on my vehicle every time it's up on the rack. Saving money and saving time...totally worth it! I recently decided to get a major (preventive) service done on my car. I went with them for obvious reasons. Their mechanics are trustworthy and thorough. And the price was very reasonable...compared to other places. They have a coupon deal in the local newspaper, for major service on all cars which include transmission oil service. Unfortunately, the transmission oil for my car was at a higher cost, which made the coupon invalid. Regardless, I was still saving money for the major service, so it didn't bother me. Besides, they need to get paid for great service, right! The owner also let me know how much life I have on my tires, and gave suggestions on rotation. Best of Milpitas indeed! read more

First come first serve $20 oil change if you bring your own oil and filter. While the car was draining oil, the mechanic/owner looked over my car, identified some repairs that needed to be done, and filled up my tires. No pressure. No up sell. Just an honest mechanic. I must not be alone in this opinion because this place can get pretty busy fairly quickly so it's best to get there early. read more

Not happy at all! This place was recommended to me personally and they have a wall full of local newspaper awards. I called Thoi to get a quote for brakes change and synthetic oil change. He quoted me $57 for the oil change and $70-80 for the brakes. With tax we'll call it $147. They did the work, and I get the bill, and BAM $217. He charged me $70 more on the brakes (because the oil change was still $57) than he quoted me. That's basically DOUBLE! They even have an online special for $100 brake job, yet somehow mine were $150? I don't even drive that nice of a car. Pretty pissed!!! read more

+Honest, fast service +Competitive prices +Friendly, knowledgable staff Decided to check this place out today after doing some research, as my car was due for an oil change. I called ahead to ask about the price, and they remembered me when I walked in. Just FYI--I've called around different shops in the vicinity, and Abbott currently offers the most competitive price ($30 for regular oil change; $20 if you bring your own oil and filter). It was a pretty busy Friday morning, and there were several cars ahead of me. They had a limited seating area and water inside the shop. The Abbott team was very efficient and great, and my car was done within 35 minutes. From what I saw with other customers, I appreciated how they were transparent and didn't sell customers on any unnecessary fluff. Personally, they told me my car was fine and had no other issues. I will definitely come back here for any oil change/maintenance/repair needs! read more

Best place , this guy is the most professional mechanic I work with . Perfect service in perfect price .