I brought in my Nissan Altima 2009 for an oil change. The final price was $71.75 because they said they applied a $50 internal discount, even though I never asked for that discount and it was never clearly explained from the beginning. I only brought a $5 coupon that they had mailed to me. What I did not appreciate was the employee's attitude when I asked about the coupon. Instead of simply explaining it professionally, he responded in a rude and condescending way, as if customers are supposed to understand how their internal pricing system works. Another issue was that nobody asked me what type of oil I wanted. I later noticed they used conventional oil, even though I normally use synthetic oil in my vehicles. Customers should always be asked before that decision is made. On a previous visit with my 2026 Hyundai Palisade, they also told me they could not reset the maintenance reminder because their system computer only worked up to 2020 models, even though the reset process is very simple and can easily be found online. The oil change itself was done, but the communication, professionalism, and customer service were disappointing. Unfortunately, they lost a returning customer and earned this review because of the overall experience. Not recommended read more

I had a very nice experience at this location. Gemini showed me the price was very fair. Customer service was great and it only took about 25 minutes if even that. They also offered to top off my fluids and some extra things without me even asking. I have the recommend. Waiting room was clean and chairs were comfortable. read more

This shop was very straightforward. I didn't have the tools to change out my transmission fluid, so I brought my own fluid and they were able to accommodate. Please note: this place is extremely busy! I suggest getting a reservation or talking to Matthew via the Yelp app to make sure he has availability in the shop. I saw a couple people getting turned down because there simply wasn't enough time. Charge me about $100 just for labor which I thought was fair since it involves specialty tools. read more

Super fast and easy maintenance for a reasonable price! They were very responsive on yelp and took care of my car. Would go back for my routine services! read more

Yesterday morning, I had trouble starting my car and every now and then it will stall so finally I was able to drive down to the nearest service station which wasn't very far. Matthew and Carlos work on my car had it done by 3:30 and I drop it off at 11:30 that morning so I was quite surprised thinking it won't be ready the next day (Saturday) it would have been a different story had I take it in today. Diagnosis was the crankshaft sensor and they also changed the oil that I request it. All in all they did a great job would cost me an arm and a leg had I taken to a dealership God's know I would have been rip off big timed. Would definitely be back they have my business. read more

Precision Tune Auto Care - Auto Repair Near Me - Milpitas, California

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Carlos and Matthew are very genuine and professional. We take our Rav 4 and our Acura to them. They did a rebuild on a transmission with a one year warranty. We did need to take it back, but it's understandable, a rebuild on a transmission is complicated and detailed. We appreciate their efforts in helping make the process possible and diligent. Thank you, we are lucky to have found your shop! read more

Friendly staff, fair prices, and quick service! The gentleman at the front desk knows his stuff--straightforward and honest. I had my brakes and oil done, all wrapped up in under 90 minutes. I came here last year for an alignment after buying a used car with noticeably tilted wheels, and they fixed it perfectly. My van's been running smooth ever since. Definitely a spot I'd recommend! read more

Last min schedule service was professional they do a lot of service repairs not just tires . Price is good and has lots of free services to offer . read more

The splash shield on my car was continuously falling off. Precision Tune Auto Care helped show me the issue and provided options right away to either remove or reattach. Overall it took less than 10 minutes. Very efficient which I appreciated after being told elsewhere I would have to drop off my car and pick up at a later time. read more

Better costumer service. The guy in charge with the prices and car keys doesn't have manners to talk to customers. read more

Came in just to put back a cover from my oil filter since the guys that did my oil change at speedys didn't put it back on properly. Carlos, was very understanding and took my car in and within 5 mins I was out of there. read more

Fast and reliable service! They responded quickly on Yelp, gave me a reasonable price, and got the job done fast. Really appreciate how easy and smooth the whole process was. Highly recommend! read more

It's always a pleasure doing business with Precision Tune Auto Care. Since 2021, I've been bringing my car here to get serviced and customer service is always on point. They are friendly and knowledgeable and do a good job at explaining what's going on with my car. Today I noticed my car struggled to turn on twice while doing errands. I called them last minute and they were able to diagnose and fix the problem. I also asked about replacing my headlight bulb and checking my AC. I came at the perfect time because all of that was fixed within 20-40 minutes? Pricing was affordable as well in case you are wondering. I really appreciated everything that was done today. read more

Recently took my car here to get my breaks checked out after another shop suggested I get the break pads replaced. After taking a look, this shop stated that my breaks did not need replaced, and were actually quite healthy. They were very kind and honest, and I appreciated that they did not try to upsell, which is what I fear the previous shop had done. I absolutely reccomend Precision Tune Auto Care, and intend to go back for future needs! read more

This shop is very magnanimous as Carlos helped me diagnose my dead battery. My car had failed to start for 2 days and he tested it, which showed that it had low cc. This enabled me to bring my car back to Pep Boys where they serviced my car under warranty. Precision Tune is a noble business with a noble owner, I highly recommend! read more

Very courteous and professional outfit. I called and was told they had the 12V battery I needed for my EV in stock. However, you can't make an appointment because it's first come first served. When I showed up there was one person in front of me. I believe it was no more than eight minutes before I got my car back. Would definitely recommend them. read more

Been coming here for years, serviced three different cars here. Love that they keep my records and info on file. Oil change is quick and they are very clear on what needs to be serviced or handled. Carlos is the man! Always appreciate him and the staff plus everyone's hard work here. Best service prices in all of Milpitas. read more

I woke up one morning with oil all over my tires and brakes when I tried to back out I realize that my car was not stopping so I automatically got online and started reviewing places to take my car in. That's when I ran it into precision tune auto. I called. Spoke to Matthew. Very polite. Told me to bring my vehicle in today. I left the vehicle and within four hours. I got a call back letting me know what was wrong with the vehicle. If I ever need a place to go, I would definitely recommend this place I will be back if I ever need any auto repair. read more

My car battery light came on last night. I called Carlos in the morning to see if he could check out before I went to work. They conducted a thorough inspection and informed me that there were no significant problems, advising me to return if the issue recurs. Precision Tune is one of the best businesses out there, highly recommend 5/5 starsMy car battery light came on last night. I called Carlos in the morning to see if he could check out before I went to work. They conducted a thorough inspection and informed me that there were no significant problems, advising me to return if the issue recurs. Precision Tune is one of the best businesses out there, highly recommend 5/5 stars read more

Dropped off car in the morning, and after a couple of hours it was ready. Friendly service. Credit card payments have an extra 2.5% charge. read more

Precision Tune Auto Care is an incredibly professional auto shop. I've been coming here for several years, and they've helped me resolve various car issues, big and small, each time giving me peace of mind. I want to especially thank Carlos. He is very patient and always takes the time to explain which parts of the car need repairs and how each component works. Even when my English isn't great, Carlos never loses his patience, which I truly appreciate. Once, after I had a car accident, I went in the next day to ask about repairs. Carlos honestly explained what services they could provide and gave me professional advice on which types of issues needed to go to other repair shops. He never pushes unnecessary services on me. This shop is always there for the customers, providing honest and reliable service. If you're looking for a trustworthy and professional auto shop, I highly recommend Precision Tune Auto Care, especially for Carlos's outstanding service! read more

This is the car repair store I can trust. Carlos is honest about which service is really necessary and saves me several thousand dollars. Thank you Carlos! read more

I came to rebalance the wheels, I am very satisfied with the service. everything is good. I have to wait 1-2 hours to balance the wheel and cost me 80 buck read more

Precision Tune Auto Care - Price - Auto Repair Near Me - Milpitas, California

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Honest and efficient. I highly recommend working with Carlos & team for any of your auto care needs.

I think I found my friendly neighborhood mechanic. Matthew was professional, warm, helpful, and most importantly, transparent: he broke down what parts and services my car really needed and gave me a fair quote, which I agreed to, and the car was ready for pick up within hours. For context, I am a female who knows little about cars. I had gone to another shop earlier and they told me I needed a full service repair to replace all the fluids, rotors and brake pads on both axels, gave me a quote for 2.7K, and charged me a non-refundable $150 estimate fee on top of that. The interaction felt a little off and the quote too high, so I asked friends for a recommended mechanic, which led me to Precision Tune Auto Care. In comparison, when I spoke to Matthew at Precision Tune, he laid out a better strategy and recommended their oil change package (since my car was overdue for an oil change anyway) which comes with a maintenance inspection. We discussed what services my car really needed after the inspection, which was only a fraction of what the first store claimed (only the rear rotor and break pads needed to be replaced, for example), and the total came out to be less than 1/3 of what the first store quoted. PLUS when I asked Matthew if he knew anyone who could help fix the small bump on the hood of my car, he took a look at it, fiddled with it a bit, and fixed it. That's it. Free of charge, just because I needed help, just because he could give it. I'm not saying that the people here are Supermen and go around saving cars in need for free. They have a business to run after all! But I am saying that they're now my friendly neighborhood Spidermen of mechanics. My experience here has been that they went above and beyond to help me and my car out, and I am very grateful for them! I spent more than 30 minutes writing this review to tell you that if you live around the Milpitas area and have a car in need, pay these guys a visit! read more

Carlos was very clear on what's to be done and the costs. The service was completed all within an hour, super fast. Many thanks.

Came here this morning because i had A screw in my rear tire.. The Service is Quick because im a little early on friday and no customers.. service is just a quick patch on my tire not even 20 minutes and its done! Simple patch.. could have done it myself but i am in a hurry.. But Yeah! quick patch in and Out.. Cost me $35.08 ! im suprise how expensive it is nowadays! Manager says everything went up.. i called my mechanic he say 15 dollars! but like i said its an emergency and its near to my place.. read more

Carlos is the man! I received courteous speedy service at an affordable price. Will definitely be returning!

Came here to get my brake lights looked at as all of my lights were not working. I had no brake lights at all! Came here to see if they can check it out and they were finished within maybe 2 hours. I went first thing in the morning when they opened. When it was time to pick up my car they had fixed the problem and it was the brake sensor that was the problem. Now all my brake lights work and people are able to see when I hit the brake and thankfully not get into an accident. read more

Very friendly guy who helped me estimate my Subaru crosstrek. Will definitely be back. Good prices and very nice guy

It was 4pm on Thanksgiving weekend and my smog was due the next day and I had totally forgotten about it... I went to a few shops earlier but they were all closed for the holidays. I was originally headed to the smog shop next door and they were closed as well. I saw the smog sign on the window of Precision Tune and I asked my boyfriend to go in and ask if they had time for a smog. Understandably, they told us they weren't able to due them closing shop soon. We explained our situation and they said they would make an exception for us and do our smog! I was soo happy! We were in & out within 25 minutes and all the employees were super friendly and helpful. I highly recommend going to Precision Auto Care if you ever need a smog! $45 for a smog is definitely a price that's hard to beat. read more

Stopped in with my truck to see if they could resolve an issue that no one could figure out, but my brother is a mechanic and gave me ideas over the phone while listening to a recorded video. John right away without me even saying anything said I know what this is. They fixed it and out the door in 1 hourish. The team was kind respectful. I felt confident in their skills! I work right around the corner so this will be my new place to go! Thank you again!! read more

Fantastic last minute service! I called around asking for a slot to do a simple repair, as I had the parts in hand. They quoted me very reasonable (1/2 hour of labor), but am still impressed at the availability. I felt confident coming here after breaking away from big dealerships, even with pre-paid service, I will definitely be coming back here for my future car needs. read more

Carlos listened to my needs, tune up, brake inspection, oil and lube and within 5 hours had the work done to my sincere satisfaction. Not sure why they got a lower rating overall, but my experience was professional and Carlos was super helpful, including offering me a rider home. read more

This used to be my go to spot for my partner and I for oil changes, but with the new owner/manager, this place has gone downhill. They scam "vulnerable" customers like women and elderly people who go in alone. They tell them they've found an oil leak and that they need extra services, I heard him tell the same thing to an old man and a young girl. Then he told me, another young girl, the same thing. I told him no thanks, and my dad took my car to another mechanic who said nothing was wrong with it and they were just trying to scam me. Plus they stole one of my bolts and replaced it with a random washer. Then my partner took his car for an oil change and they never changed his oil, he paid and they gave it back to him without doing anything which then caused the engine to malfunction since he kept driving it while still needing its oil changed. They're scammers and thieves. read more

Carlos helped me out today and he was very quick and efficient! Very reasonably priced.

This by far has been the best auto shop I ever experienced! Matthew and Carlos are awesome! Go above and beyond and do great work!! Great customer service, second to none and you can trust your car will be taken care of!! I would not recommend going anywhere else! Great prices too!! All across the board this is where you need to go for your auto repair needs!! Thank you again Precision Tune Auto Care!! Highly recommended!! read more

My tire got a nail and after running around with 5 mechanics and wasting days (all of them refused a fix and asked to replace a tire), I found Precision Tune Auto care. They responded promptly on Yelp with a price estimate and got my tire fixed in under an hour! (with no appointment) Has to be the best auto service I have received in the Bay area. read more

I brought my car in for an alignment as I just got new tires from Costco. My steering is nice and tight and straight now. Everyone there were very helpful and friendly. I had to get my car smoged saw them by chance and I'm really glad I did. I highly recommend this shop. read more

Excellent service. Carlos was extremely helpful and service was completed quickly. Absolutely will be returning!