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    Wheel Works

    2.8 (222 reviews)
    Open • 7:00 am - 6:00 pm

    Services - Wheel Works

    Tire Pressure Monitoring System repair

    Wheel Works Photos

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    'had to go to Dealership to redo spark plugs.  Peter still won't reimburse the nearly $1k he got for no value in return.
    C M.

    Peter Yip ripped me off again (he hides screen so we never see that he charges for stuff we didn't order or that he never wrote the symptoms). 6/1 my car was perfect. Bad spark plug change caused major prob's since: sluggish, bad idle, misfire dies on freeway etc. I took it back. Instead off fixing misfires he sold me camshaft sensors to replace ones that were fine, 55k/reading misfires exactly as they were supposed to. I offered him "put in new plugs.." He was hostile from start: "hands over ears" throwing my paperwork at me that I was trying to show him, 'laughed at my grief about them wrecking my car then taking my money twice. WWorks owes me $841 (spark plugs Honda redid, labor and half camshaft sensors cost/he put in new ones that still had half a life on them). He won't be moral. Legally no one can keep money where no value was provided. Please give me my money back (time and income was wasted too). Cassie Miller p.s. I have your spark plugs if you want them back.

    Dave W.

    Came In Needing All Four Tires and Got Some Drive Guard Plus Tires . Service was great and the reps always got your back! Not sure of the desk person I had But she had my back 100% in making sure my tires were available and installed. She is truly an asset at this location! Big Shout out to Peter! He checked me in and let me know about the different options in tires I had but ultimately keep choosing the drive guard pluses. Peter and the team always takes care of my car and the service couldn't be better. While they do get backed up and you may wait a few hours I always recommend checking out the Great Mall and Go See A Movie At The Theater.

    Outside sign
    Benjamin T.

    Wheel works location with lots of parking, they are typically busy as usual but if you make an appointment online it is a seamless process. If you wan't a quick job without an appointment it will be very hard to get that done, but tbh it's super hard to find that kind of service in south bay area. Their service is fast and top notch and won't try to scam you. As long as you are respectful to them, they will be respectful to you. They are very understanding if people's situations and will try to get you back on the road as safe as possible. Lot's of waiting space or there is a starbucks across the street if you want to wait for your car.

    Transparent services/fees now waiting with about 10 seats indoors

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    2 months ago

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    4 months ago

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    Lee S.

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    2 days ago

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    10 days ago

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    9 days ago

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    Lee S.

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    21 days ago

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    1 month ago

    Everything was communicated well and done well. There were no surprises, and we were happy.

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    4 months ago

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    5 months ago

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    7 months ago

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    1 year ago

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    5 months ago

    Horrible customer service. They hung up on me after deciding to check other prices. Never calling or go there again. 0 stars

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    3 years ago

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    11 months ago

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    Lee S.

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    2 years ago

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    1 year ago

    Great store manager. Treats his customers with respect and patience. I come here even though I live in Fremont.

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    2 years ago

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    2 years ago

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    2 years ago

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    Lee S.

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    2 years ago

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    Lee S.

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    Always great service! We have been using wheel works for all our cars. There lifetime alignment specials are always a different plus!

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    6 years ago

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    5 years ago

    Customer service is good but for fixing a flat tire, they'll make you leave the cars for 3 days. Will not recommend

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    Lee S.

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    3 years ago

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    Page 1 of 6

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    Review Highlights - Wheel Works

    “Peter was able to find the specific tires for the rims I just recently purchased.”

    Mentioned in 30 reviews

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    Great Mall Tire Outlet

    Great Mall Tire Outlet

    (406 reviews)

    A forever 5/5 star rating for Frank and the staff @ Great Mall Tire Outlet!! The way this business…read moreis run and based on COMPLETE HONESTY speaks volumes!!! As a female who doesn't know a lick about cars and maintenances, I solely rely on people to be professional and honest. The gentleman I typically go to for oil changes and smaller jobs had informed me that my front brakes were sh*t and needed to be changed ASAP. The rears were okay but he recommends me get them done as well since I was already doing the front. Luckily for me, I made the decision to see Frank. I let him know what kind of work I needed and although the rates were higher than what I was quoted from the other shop, Frank has forever been an honest and upfront- making Great Mall Tire Outlet a must. Come here prepared for a wait, y'all. The work is truly that great, leading to lots of regular patrons coming to see Frank and the guys. Shout out to Raul?? [I think that was his name] who was working on my car. Once the car was pulled on the rack, Frank's suspicions were right in me NOT needing to have break pads or my rotors change. NONE- not the front or the back!! So much for my fronts needing to be changed ASAP, right?? While I did waste an unnecessary amount of time having to make the trip out here, it was totally worth it thanks to the peace of mind Frank has given me. Come one, come all!! Great Mall Tire Outlet is heaven sent to people like me who could have easily been swindled!!! 5/5 stars but I would love to give them so much more!!!!!

    Wait Time: [x][x][x][x][x] Service:…read more [x][x][x][x][X] Setting: [x][x][x][x][ ] Cost: [x][x][x][x][x] Recommendation? For quick tire repairs, Frank gets the job done quick and good to go! I recently had a slight flat tire on only one of my tires so I wanted to make sure I can go to a reliable tire shop that can patch this tire. Having been to a few shops in the past with long service or unreliable results, I decided to hedge my bets with Great Mall Tire Outlet hearing that they do good results on a variety of cars ranging from regular gas to heavier Teslas with the insulating foam. The location was a bit sketchy at first but after coming in and getting all the details written down, car was quickly driven in and worked on for at least ~1 hour and was good to go. Drove around for more than 1 week and confirmed the flat was good as gone and all done for $50 is not too bad! One of the few reviews that I ironically want to say I won't come back to but if I do, I'll be confident Frank can do the job well done again.

    Stress-Free Auto Care

    Stress-Free Auto Care

    (568 reviews)

    As someone new to the Bay Area, it was difficult to find a trustworthy place to take my car until I…read morecame across Stress-Free Auto Care (Milpitas location). From my very first visit, I felt confident because everything was handled with transparency. There were no "surprise" charges or unnecessary repairs. I truly recommend this shop, especially the Milpitas location, not only for the quality of work but also for the staff who take the time to clearly explain the repairs. A special recognition to Travis (Milpitas), who went above and beyond and made sure at all times that I clearly understood the work being done as well as the costs involved. I genuinely felt confident that my car was in good hands.

    BEWARE -- DO NOT GO HERE!!…read more Horrible customer service, questionable diagnosis, and a very disappointing experience from start to finish. We took our work van to Stress Free Auto Care after finding them on Yelp. They were close to home and, more importantly, veteran-owned. As a company that supports veteran nonprofits, we were excited to support another veteran-owned business--even though their pricing was higher than other shops we considered. Our van had been having issues starting and randomly shutting off. They quickly diagnosed it and sent us an estimate for around $1,200, which we approved. We were told it would be ready by the end of the day and picked it up the following morning. The very next day, the van broke down multiple times on the freeway, nearly causing accidents. This was extremely dangerous and terrifying. We immediately contacted the shop and were told to bring it back. We had to leave the van at a jobsite and figure out how to get it back to San Jose, which created even more stress and disruption to our business. We dropped it off in the morning and heard nothing all day. The next morning, we had to follow up ourselves, only to be told they were still running diagnostics. We were then told there was now another issue that would cost even more to repair. If the original diagnosis was incorrect, I expected the shop to take some responsibility and offer a reasonable solution. Instead, the resolution offered was a "free" diagnostic--which is essentially already credited toward service anyway. There was no real effort to make things right, no empathy for the situation, and no meaningful resolution. We were basically told we could come pick up the van. Business owner to business owner: this is not how you take care of customers. When a customer spends over $1,200 based on your diagnosis and their vehicle breaks down immediately afterward, leaving them with a dangerous, non-operational work vehicle, you should be doing everything possible to make it right. This entire experience has been incredibly STRESSFUL. STRESS FREE AUTO CARE?! Yeah, right. Take your business elsewhere.

    Exact Motorsports - Our 3000+ sf garage, 4 bases.

    Exact Motorsports

    (149 reviews)

    Had John and Sandy take care of my Lexus V8 here. This shop is my go to for performance upgrades…read more Their prices are fair and they have the experience and the expertise to upgrade and repair your performance vehicle. I had brake pads, exhaust, as well as LCA bushings installed here. The installs are clean and done correctly the first time. I am happy with their service and look forward to bring my car in for service and performance upgrades.

    This is a belated review, but I have had my Lexus GX470 serviced at Exact Motorsports twice in the…read morelast couple years. In November 2024, my lexus had an oil leak. I went to investigate and it was near the oil filter housing it attaches to. drove it to Exact motorsports to have them evaluate, and Sandy & John were helpful in diagnosing the problems. They seem to be very knowledgable with the toyota/lexus platform. They gave me a reasonable quote and I left the car with them. They also mentioned it was probably due for new spark plugs, and a new valve cover gasket so I had them throw that in there as well. When I picked up the car, it drove much more efficiently and no more leaks! Turns out it was a broken O ring. I enjoyed that experience, so a year later (Nov 2025) my belt was squeeking a lot in cold weather. They were able to diagnose and swap the belt to a new one within a day or so. No more squeeks in the cold mornings. The best part about exact is that its a mom and pop, locally owned shop that doesnt put you in a upsell, pressure environment. They tell you what you need, what you dont need, and what are nice to do but not urgent so you can make your choices for the best quote. I will be going to them for any future needs for my Lexus, and have been recommending them to my friends and family for the same purposes.

    America's Tire

    America's Tire

    (1k reviews)

    North San Jose

    Ronnie is great. Very friendly and down to earth. Does not…read moreoverly pressure. Found multiple bolts around the shop where the cars park... not great. Had an issue price matching but the team tried to work w me.

    Very disappointing experience. Customer service at this location is terrible…read more First of all, making an appointment seems completely pointless. I scheduled an appointment and showed up on time, but nobody seemed to care whether I had an appointment or had just walked in. When a new customer enters, the employees at the front desk barely acknowledge them. You can stand there waiting without even hearing a simple "Hi" or "We'll be with you shortly." The manager's attitude was even more disappointing. It honestly felt like he couldn't care less whether a customer stayed or walked out. There was no effort to resolve the situation or even show that my business mattered to them. On top of that, their refund process is ridiculous. Even when you don't pay with a credit card, they tell you that you have to wait several days to get your money back. I understand that processing times can exist, but combined with the complete lack of customer service, it makes the entire experience even more frustrating. There is a serious lack of organization and basic customer care at this location. Appointments seem meaningless, communication at the front desk is poor, and management gives you the impression that losing a customer simply doesn't matter. I ended up leaving extremely disappointed. I definitely won't be coming back to this location.

    Wheel Works - tires - Updated September 2026

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