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Firestone Complete Auto Care

2.4 (45 reviews)
Closed 7:00 am - 7:00 pm

Services - Firestone Complete Auto Care

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Tire repair

Tire rotation

Firestone Complete Auto Care Photos

Recommended Reviews - Firestone Complete Auto Care

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Reviews With Photos

Tiffany J.

This place was super professional. I called in to have something checked out on my care and they got me in the same day. The staff was super friendly and made sure to communicate with me through the entire process. The car inspection was only $10 plus tax. They checked out everything from the axles, breaks, engine and more. I picked my car up the same day. Cool place. Now they are a super busy location so if you don't have an appointment or even if so, be prepared to leave your car there for 4 or more hours.

Large, spacious and welcoming main area.
Frank C.

This is my first time at this Firestone Auto store at the corner of South Highland and Poplar. It was a Wednesday morning, and I had a flat tire and barely made it to the store. Service was courteous and prompt, and I was on my way in no time at all. I would definitely come back and use their services again. P.S. An added plus is that if your repairs take a long time, you are within easy walking distance of a variety of restaurants and shops.

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10 years ago

Business owner information

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Bridgestone S.

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16 years ago

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14 years ago

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12 years ago

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11 years ago

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Review Highlights - Firestone Complete Auto Care

I went here the other day due to a nail in my tire.. I can say the the service was great..

Mentioned in 2 reviews

Read more highlights

The Hub Automotive - 2013 Chevy impala

The Hub Automotive

(51 reviews)

Cooper-Young

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

The mechanic, also the owner, seems to have a good handle on easy repairs and maintenance but is…read moreout of his league when it comes to anything more complex. In fact, he's pretty incompetent. Too many times he misdiagnosed problems with my car (always at my expense) then aggressively pressured to have unneeded issues fixed sooner than later. Not a good or honest way to do business.

Firestone Complete Auto Care - tires - Updated May 2026

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