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    Firestone Complete Auto Care

    3.0 (83 reviews)
    Open 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Thania M.

    Called yesterday, explained my concerns to Clayton who answered the phone. He made an appointment for me today. I arrived on time and was greeted kindly, and professionally by Clayton. My vehicle information was in their system. Clayton contacted my warranty company, and my car was in the bay right away. Big Plus I was able to do my state inspection there. This is definitely going to be my go to for everything. The customer service is just above and beyond. My vehicle was diagnosed today, and they found no errors. they were able to give me some helpful tips in case my issue does come up again .I was extremely happy leaving and feeling personally taken care of. YELP Austin Elite Approved!!!

    Matthew B.

    I called on Saturday at 0700 to get my Tahoe in for a tire replacement due to hitting a bad spot on the road. Firestone said I could drop it off but it would be there all day since they were booked up. They also offered to make an appointment for Monday at noon and it would take 30 minutes. So I made an appointment. Today, after three hours of being there, the Tahoe is finally done. However, I do recognize they were shorthanded but should have just recommended the Tahoe be dropped off rather than wait. Three hours is an absurd time to wait for a 30 minute tire change. Firestone also replaced a "broken" TPMS but the service desk person said Firestone couldn't program it because the "dealer has to do it". THEN when walking out a technician open the sliding glass door said to go to another Firestone and they could do it. WHAT! Come to find out there calibrator was broken... "the machine crashed", not that they couldn't do it. The service desk person was confused or just extremely incompetent. So all along, just like the last 6 years of using Firestone for my tires, Firestone does have the ability to replace TPMS on my Tahoe and calibrate it. I am beyond frustrated with the employee who works at the service desk. I have used Firestone for over the last six years for tire service and will continue to. BUT I have NEVER had an issue with any Firestone. Being on active duty I've used Firestones all over the country. This is the first time I've had to deal with an incompetent Firestone employee. Also come to find out I called the wrong Firestone. Meaning I intended to call another location. I normally use the one off E Whitestone BLVD. HUGE MISTAKE on my part. I've never had a problem with them. In fact, they have exceeded my expectations multiple times. I am beyond frustrated with the experience today but in no way does it reflect other Firestones. UPDATE: so this is the TPMS that was damaged. QUESTION... then why was my brass valve stem cap no damaged? Firestone I really need answers and the manager is out for a week.

    Close up of my new tires

    From the moment I walked in the staff was friendly and helpful! Luke helped check me in and made sure the tires were the right ones I ordered and that they would drive right on my jeep. Then Jason the tech went out of his way to help me and checked on all the little things that might be giving me the notorious "death wobble!" He tightened up everything on my front end to hopefully help with it, and I am so grateful for the great service he provided! Overall the service was superb and the pricing was just as good! They also offer military discount which is a huge deal for me and my husband when we go places because you would be surprised how many places don't! Even if it's small it's the thought that counts for us. I will definitely be going here from now on for all my tire needs, thanks yall! Keep up the great work!!

    Initial confirmation received 8 days prior.

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    12 years ago

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    11 years ago

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    Bridgestone S.

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    15 years ago

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    Page 3 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I will highly recommend them to everyone I see and truly grateful that they are an honest and reputable company that I can trust!

    Mentioned in 3 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    (168 reviews)

    TLDR: At best, communication was lacking and at worst, they thought they could pull one over on me…read moreas a woman since I didn't speak at all during the drop off! I had a leak in my tire after getting something lodged in it. My tires were under warranty, so I dropped my car off here with my fiancé, who did all the talking. The specialist let us know that it should be able to be patched up and if not, they can replace the tire since warranty is still valid. My fiancé let him know that if it comes to replacing the tire, we'd like both back tires replaced to keep it even, but to keep us updated. Ultimately, the specialist took my contact down and a couple hours later called me to tell me they couldn't fix it and both tires were replaced and my total would be $265.... There was no quote given, no update regarding their inability to patch the tire, just a hefty bill when all my tires were less than a year old and I had paid to have them covered by warranty. They told me I either had to pay or they had to take one of the tires off and put my old one back on. I told them to just put my original tire back on. Then, at pickup, they said "we actually found a nail in your other tire so they're both replaced and covered under warranty"... I looked at the bill and the cost for EACH tire was only $149 and with extra charges around $160. At best, communication was lacking and at worst, they thought they could pull one over on me as a woman since I didn't speak at all during the drop off!

    I recently blew out a tire, so needed to grab a new pair. We walked in at 3:30, and while they…read moreweren't crazy busy, they did have a good number of customers. We were helped immediately, but given a completion time of after their closing time. We left and called around 4:30 to confirm this time. They updated it to 4:45! My tires are beautiful and look sexy on my truck. If you drive a large truck and get behind me, you'll have tire envy! I recommend this Discount Tire location.

    Critical Collision

    Critical Collision

    (11 reviews)

    Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May…read more2025. Like most people who park outside, I received some damage to my truck (4 or 5 dents from hail). I was dreading the process I would have to go through to get my truck fix. After I received a estimate of damage from my insurance company and received my money, I started looking around to see what body shops are in the area. I found Critical Collision was only a few miles from where I live. I read all the reviews and every review was extremely positive. so I gave George a call and he was able to pickup right away. George is extremely nice and approachable. He took time to talk to me about the hail damage and the door dings I wanted to get fixed. He told me he can take care of all that and if he finds any other dings, dents or other imperfections that he would take care of those too. He told me that he would let me know when he can get my truck in and he would give me a call to schedule a time to drop it off. A few days goes by and he asks if I can bring it in today or tomorrow. I told him I would bring it in today if that still works for him. I drop off my truck and a little of 1 1/2 hours goes by and he tells me my truck is ready. Wow, that was fast! I head to the body shop and inspect my truck. All the hail damage and door dings are gone! it looks brand new. Do yourself a favor and give George a call. George saved me some money, stress and most importantly my time. Sean

    BUYER BEWARE! READ BEFORE YOU GO! STAY AWAY from this place…read more"GORGE" UNLESS you want to be SCAMMED, RIPPED OFF, and left with CHEAP, SHODDY PARTS. Do not trust the FAKE reviews--they are clearly from his friends or family. This is a public service announcement: FOLKS, PLEASE STAY AWAY. He took my car, overcharged me excessively, and didn't even perform the work I paid for. Worse yet, he had my vehicle moved to someone else garage for repair. This is dishonest, unacceptable behavior. YOU HAVE BEEN WARNED.

    Goodyear Auto Service

    Goodyear Auto Service

    (64 reviews)

    I was stranded in an RV, 3 hrs from home with a bad battery. AAA jumped it but they couldn't…read morereplace it because the terminal was corroded almost completely off and they said it was too dangerous to drive it home! Almost no shop was open and those that were wouldn't help because it was an RV. Its a class C with a Ford van in the front and it was only a battery and cables but they still wouldn't help me; this Goodyear did. Marisol went out of her way to get me in the next morning and assured me I wouldn't have to spend another night in a parking lot. Gregg worked very hard cutting my cable off the corroded connector and getting it to work with the new one so I could get on the road to go home. Thank you guys for being commited to helping your customers.

    UPDATE: I decided to edit my first post after receiving a sincere apology and receiving a discount…read moreon service. I'm going to chalk this up to a misunderstanding of expectations. Next time I will try to be more specific when asking how long an oil change will take. I made an appointment for an oil change. I was about 10 minutes late to my appointment so I must take blame for that but I still had over an hour and a half wait for just an oil change. The people are nice, but if you do not plan on leaving your car all day consider using someone else. They are also very misleading on the phone as I did request to know what their wait time was before making the appointment. They informed me they could get me in at 1 o'clock without indicating how long the car would need to be there.

    Discount Tire

    Discount Tire

    (256 reviews)

    I just got new tires I bought online Tuesday and booked an appointment for Saturday first thing…read more these guys bring the energy. they looked like a professional pit crew. truly amazing customer service and I was in and out in 20 minutes. I'm very happy with the overall experience. Marvin was the one to help me out and he was super professional. I truly recommend this exact location for new tires. They also sent me reminders through the week and even had a parking spot reserved for my appointment. Truly amazing customer service. I'm also very happy with the value of my tires. I know I needed new tires for a while so it's a bit biased, but my car feels brand new. 10/10 thank you guys

    "Discount Tires" is my GOTO store for tires and wheels. Today they once again earned my loyalty…read more I have had an issue with either my tires or my wheels on my 2012 Toyota Tundra. I don't drive it often, so it's only got 134k on the clock. Yet, I feel a vibration up front whenever I get a rotation. It usually comes in at about 60-65 miles an hour (see video). We have been chasing this issue for a couple of years now. It was sporadic at first, but now as the tire starts to wear more it's very noticeable. So today I went in expecting a fight or at least some major pushback. I was met by "Gilbert", a very nice but intense young man. I explained my issue and showed him a video of the problem. He advised me I was out of the warranty window, but I reminded him that this has been an ongoing issue. He offered to replace the tires, valued at $288 per tire, plus $49 per certificate for a total of $254.00. Not exactly what I had in mind for a set of tires I've had issues with this long. I countered with repurchasing the two certificates for $98.00 and they exchange my tires. He agreed. The tires were ordered and I return tomorrow 9/12/25 to have them installed. Thanks Discount tires. Always willing to work with the customer. Michael C. - Georgetown, Texas

    Alpha Roadside Services and Battery - Blown out tire

    Alpha Roadside Services and Battery

    (141 reviews)

    There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

    Alpha Roadside Services and Battery continues to blow me away with above-and-beyond excellent…read moreservice in multiple ways. They have a quick response time, and Justin knows what he's doing. He is dependable, courteous and professional. Can't imagine ever using anyone else.

    Firestone Complete Auto Care - autorepair - Updated May 2026

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