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    Firestone Complete Auto Care

    2.8 (117 reviews)
    Open 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    Recommended Reviews - Firestone Complete Auto Care

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    4 days ago

    Excellent service and diagnostics on my Honda. And a big mahalo to Jess, the receptionist! Very professional and friendly demeanor!!

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    21 days ago

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    2 months ago

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    3 months ago

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    11 months ago

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    7 months ago

    Jess was extremely helpful getting my car issue diagnosed quickly and was very accommodating with scheduling.

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    1 year ago

    Only 1 person for safety check. Will take 6 hrs wait to do a 15 minute job which makes no sense

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    Lee S.

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    1 year ago

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    2 years ago

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    3 years ago

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    5 years ago

    Rude as fuck. Asked if they could do an oil change. They said they were busy. 4 guys standing around and no cars in the shop.

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    Page 1 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    My 2 back tires in my Camaro blew out Sunday, had an appointment on Wednesday.

    Mentioned in 7 reviews

    Read more highlights

    Tenn's Enchanted Lake Auto Center

    Tenn's Enchanted Lake Auto Center

    (91 reviews)

    I have taken my car to Tenn's Auto for safety inspections and they handled those efficiently, on…read moretime, and without any issues for several years. I also got help when my a/c failed and they were able to keep my a/c going without a lot more expense on my part. But then my 2010 PT Cruiser seemed to have some serious problems about 4 months ago --initially a dead battery which was replaced on 10/17/25 --but then my car died again within a month and was towed back to Tenn's with what I was told was an anti-theft problem with the key setting off the car's alarm system. Then my car sat for 5 WEEKS while nothing was done until around 12/23/25. I kept calling for updates every week and would be told by the front office staff that they were "short-staffed" and just needed "another week". I also talked directly to the mechanic (Blake) who told me that the car was actually running but he hadn't had time to really investigate what was going on but that he would be able to set aside a few hours before Christmas to figure out what was going on with my car. In the end, the only thing the mechanic could do was put in a temporary battery disconnect system to bypass the key setting off the alarm when I tried to open the car door or turn on the ignition. Except it didn't really work. I texted Blake right after I got my car home and he suggested I wait longer than 5-10 minutes to reset the battery; I should try waiting 15 or 20 minutes. I waited an hour. I tried the next day and the next. I got my car to work once or twice in the next 5 days. But not after that. Tenn's was closed for the holidays until 1/6/26. There was never a way to leave a phone message and my texts to the number that I had previously texted went unanswered. Eventually, I decided to sell my much-loved car for parts since it wasn't running. Two different people showed up who looked at the temporary battery disconnect lever and they were each rather surprised at how it had been installed since it was 1) on the positive battery terminal rather than the negative and 2) it was loose and so close to the metal frame of the car. Evidently this was a risky situation for creating a spark and potential fire each time I used the car. The Tenn's mechanic said on my receipt that my car needed parts that weren't available from their vendor or the dealership (SKIM and PCM module) but as it turned out, I sold my car to someone who was a very experienced mechanic who replaced the worn ignition and got the car running again. It didn't need the two modules that were recommended at all. I'm still really upset because I don't think the Tenn's mechanic knew what he was doing at all but he never gave me the option of taking my car elsewhere; instead he put in a potentially very dangerous and completely inefficient "solution"; wasted a lot of my time and money but most important of all, he undermined my confidence in mechanics in general and Tenn's in particular.

    What they can improve on is not making the same excuse they gave me last year when they canceled my…read moresafety check appointment the day before "our safety check guy is out sick and we don't know when he will be back" same exact excuse as last year. Won't make the same mistake of making a appointment with these guys next year.

    Firestone Complete Auto Care - tires - Updated May 2026

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