So it took many visits and thousands of dollars wasted at another shop till I gave up and went…read morelooking for another mechanic. After looking and asking around I found mike at f.a.s.t. I'm so glad and lucky to finally find a good, honest, fair, and knowledgable mechanic. I have a 32 ford roadster and my last mechanic claimed he knew what he was doing? Unfortunately he didn't! It only took mike 1 visit to resolve all the issues the last mechanic had been trying to fix for months! If any one is looking for a GOOD mechanic that is not gonna rip you off or upsell you then look no further than mike at f.a.s.t. and they are fast too!

Would recommend.. the lady in the office was beyond helpful and I'm very thankful for the…read moreexperience I had here today! They are definitely Honest people.

I'm a regular customer at the Kaneohe store. One standout Clerk is Brooke. She is always…read morecourteous, professional and efficient. I will continue utilize this business.

They were cordial when dropping off and picking up my car. Appreciate that they finished earlier…read morethan expected.

WOW!! I had no idea places like this still existed. SAM (the owner) is such an amazing…read moreindividual. Honest. Fair. Affordable. Timely. WOW. Just WOW. I brought my car in for a leaking exhaust. It was on the lift in minutes. He assed the situation and called in his welder. 15min later and boom, there he was working on the car. Highly recommended! I think I just made a friend for life.. such a cool experience!! Gracias SAM!

My muffler fell off and I needed one to be completely refabricated. I called these guys, spoke to…read moreChris . He told me to come by. I didn't even have to wait , I showed up and he immediately put my car on the lift. I came back a few hours later and my car was cherry. It was done very nicely . He even saved me a lot of money . Other quotes I got were outrageous. Thanks Chris and windward muffler repair

They were very nice to us and explained what it would cost before they started the repair. Very…read morecourteous

We've been taking our car and truck to Alii for years. They're very professional, dependable, fair…read moreand honest. That's why they're so busy. People are willing to wait for their automobile to be serviced by Alii.

God honest work done here. But diff to get an appointment though. Good place to get repairs done.read more

Small but reasonable business. Just moved back to the islands and think I've found my go- to guy…read morefor my car.

Got my maintenance B done on my car and the experience was efficient and professional. I typically…read morego to the town one and felt like I was getting ripped off with extra services I didn't really need, so decided to try this windward location. I felt that what I paid for is a fair price. More limited seats compared to town location if you want to wait at the dealership. Free coffee and vending machines if you're desperate to eat/drink something. They have a shuttle if you want to go to the mall instead!

Have brought my 2009 Honda Fit here for a couple of times so far. Both visits have left me with a…read moresmile on my face. Last year, I had my roof and hood repainted due to oxidation. Just this month, I had my front bumper repaired. All I can say is that I am very impressed with the end results. Their work is phenomenal. I want to give a shout-out to Klayton (the Body Shop Estimator) and Larry (the technician) who were very involved with my visits. They are experts in their profession. For one, Klayton was very patient and understanding throughout the process, from beginning to end. He always would touch bases with me, informing me the progress of my vehicle. As for Larry, his expertise and knowledge was very exceptional. Both of these individuals greeted me when I picked up my car, explaining in detail of what was done to my vehicle. All in all, my total experience was exceptional. The whole staff were courteous, respectful, and downright awesome. Accolades to this fine business!!!

Ricky and his shop did it again!!! Absolutely amazing …read more They did the Struts and Bushings and it's like driving a brand new car. I NEVER let any other shop touch my car. The absolutely the BEST SHOP ON THE ROCK!!!

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

Michael Figueroa pulled over on the side of the highway to assist my friends & me with a flat tire…read more We had absolutely no idea what to do and were terrified until this sweet man came to our rescue. He even had to leave, then return to the site to get a Jack and some other tools to complete the job. We offered some compensation but he refused to take anything from us. He is the type of person to restore your faith in humanity. Thank you Mikey!!! You saved the day.

My car was vandalized while under their care and they flat out told me it wasn't their problem…read more They have zero security on their lot and the customer service is terrible. Do not take your vehicle there if you want it taken care of professionally.