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    Tonys Autowerks

    4.7 (78 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Tonys Autowerks

    Auto brake repair

    Auto engine repair

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    Lower control arm mounting bolt. Major fail.
    Patrick H.

    Unsafe and mechanically not competent. I try to never give a bad review. They performed work on my 2000 Toyota RAV4, straightforward maintenance, timing belt, valve cover gasket and engine mounts. Car drove fine when I brought it in and now vibrates like crazy, misfires and they broke parts of the engine that were fine beforehand. They left MAJOR suspension bolts hanging loose, engine mount nut missing, intake hoses disconnected and not secured properly, throttle cable bolts were finger tight, wires misrouted, oil leaking from a $4 gasket that should have been changed while replacing the timing belt, broke both upper and lower timing cover mounting points, reinstalled the alternator incorrectly, failed to tell me there was oil in the spark plug cylinder (in order to save me money!) now I have to remove the valve cover again that they just replaced so I can reseal the valve tubes and it even appeared like they tried to cover up the alternator wires with plastic conduit to hide the alternator mounting issue when they had installed it incorrectly. I gave them a second chance to "make it right" after the oil leak showed up right after changing the timing belt but that led to them breaking the timing covers and not installing the bolt there, cus it's fine, as well as reinstalling the alternator wrong. My bad for expecting the mechanic to look at a Toyota manual, read the instructions and torque specs for bolts and mounting hardware and to make it right. $1700 later I need to replace the cheap motor mounts they installed so that the car will not vibrate like crazy, I reinstalled the alternator tension mount properly, secured the loose bolts, hoses and suspension components, will have to remove the valve cover myself or pay someone else to reseal the leaky spark plug tubes and replace the timing cover which is basically almost the same as changing the timing belt in hours. Tony bought me the replacement timing covers but couldn't spring for the cost of a valve cover gasket because he's "tapped out on the job". I liked Tony and wanted to give him the benefit of the doubt as a small local business owner but his priority of making money seemed to overshadow actually fixing the car properly and competently the first (and second) time so he wouldn't be tapped out during a job. I am afraid that only time will tell how the timing belt will hold up and I'm sure that I will find a few more surprises when I get in there to repair the repairs. This RAV is new to me but had a very extensive single owner maintenance history except for the timing belt and now I feel as if it has been molested by a mechanic that really didn't care about my car. The first time my daughter drove the car after the repairs she called me after starting it and asked, "Dad what's wrong with the car? It's making all kinds of noises." So unfortunate. I sincerely hope that Tony is able to rectify his employee problems for his sake and reputation. He has a nice shop and all the tools anyone could ask for but the lack of execution and attention to detail was disturbing and unsafe. Please use your own judgement if considering this "mechanic" shop for your maintenance or repairs. Mahalo for your time in reading this.

    RECEIPT FOR AN OIL/FILTER CHANGE!

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    3 years ago

    Definitely the best in the island! Tony is super knowledgeable, nice and prives are very fair

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    4 years ago

    Tony and his whole crew are Allstars. They gave me great service and took care of all my needs.

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    5 years ago

    Great fast friendly reasonable service with a family feel. Glad to have found this place. Replaced my battery in no time.

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    6 years ago

    This place is great. They are honest and did great work, I will use Tony's for any car repairs I need.

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    Page 1 of 2

    Ask the Community - Tonys Autowerks

    Where is this shop actually located? The address shown is at the old Kailua Drive-In Theater according to Google Maps. No can be right?

    Its more in the middle of Kapa'a Quarry road closer to the Comfort station where you dump your trash. There is a slight hill you turn up and you will see the industrial areas pass the first big open area and turn into the next right area and you… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Tonys Autowerks

    No one had time to work on it before Thanksgiving, But Tony answered his phone late and I made an appointment.

    Mentioned in 69 reviews

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    Neue Auto

    Neue Auto

    4.6
    (262 reviews)

    I'd like to start off by mentioning the great things I experienced. The team working on my truck…read morewas extremely knowledgeable and patient throughout the process. My partner received pictures and updates along the way, and I truly appreciated the communication, especially since they had my truck overnight. One challenge was how narrow the entrance is when pulling in, but thankfully that wasn't too much of an issue during drop-off. My experience ended up being 4 stars because I paid $704 for diagnostics and a transmission fluid service, only to be told that the transmission issues would likely continue over time. The recommendation given was that replacing the vehicle might be a better option if we didn't want to continue investing money into the truck. Afterward, I reached back out to ask for a quote on either rebuilding or replacing the transmission so I could better understand my options. Unfortunately, I've waited quite a while without receiving a response. At this point, even after spending the money on the diagnostics and service, the truck is still undrivable and sitting in a parking lot while I continue paying for a rental car. I completely understand that transmission work can be complicated, and I am grateful they were able to inspect my truck since I don't know much about transmissions myself. When I first brought the truck in, I also mentioned an issue with my taillight. I was initially told it would be added to the diagnostics at the end, but it was never looked at. I was later informed that I would need to pay an additional $185 just to diagnose the taillight issue. At that point, I decided to simply pick up the truck. The communication was excellent from start to finish while the vehicle was actively being worked on, but as a returning customer, I do feel disappointed that I haven't received any follow-up regarding the transmission quote. I'm hoping someone from the team can reach back out soon so I can better understand what my next steps and costs may be.

    I went on Yelp and submitted a new project for my vehicle's repair. Neue was one of a few shops…read morethat replied and had availability. They were upfront about their diagnostic fee of $185 plus tax. I needed a new alternator, belt, and battery for my 2006 RAV4. I asked for a rough estimate so I could compare it to a few other shops, and they told me $400-$600 for parts and labor. After reading other positive reviews, I decided to have my car towed from Kaneohe to this shop. The drop-off went smoothly, and I received a call shortly after with two quotes. The first quote was $2,075 to replace the alternator, belt, and battery, and the second was $3,200 to also fix an oil leak in the engine. This is an older vehicle, and the quote was 4-5 times higher than what was originally estimated. I decided to pay the $185 diagnostic fee and take my car to a different shop. After calling around to a few smaller shops, they told me this specific car requires more labor because the radiator has to be removed. However, they said it should cost between $1,000-$1,300 at most. I ended up going to a local shop, and they completed the repairs for $1,150. They also checked for an oil leak and found nothing. This shop not only bait-and-switched me on pricing but also tried to get me to pay an extra $1,200 for a repair I didn't need. I would give 0 stars if I could and will be telling family and friends to avoid this shop, as they are not honest. UPDATE: 04/16/26 I uploaded a picture of the Yelp message coming directly from your company, so you can't call me a liar. 'If you can't produce this, what you're saying isn't just false, it's libel.' That is a direct quote from you. I also wasn't looking for the cheapest repair, I was looking for a fair quote. After visiting your shop I called three different shops and you quoted roughly twice the amount that they did. So I went with a shop that priced right in the middle and had good reviews. It's also interesting that you didn't mention your $1,200 quote for an oil leak that didn't exist. Your pricing is your pricing I just wish you were upfront about it or provided me with a more realistic quote. The shop I went to used all brand-new parts but sold them at cost rather than upcharging their customers. That business has been around for over 30 years, so it's surprising that you would resort to insulting their credibility rather than owning up to your mistake and making things right. Thank you for further proving my point about why people should avoid your shop. Maybe this isn't the experience for everyone, but as a first impression, it guaranteed that I won't be returning. Best of luck with your business.

    Kaneohe Auto Care

    Kaneohe Auto Care

    4.6
    (153 reviews)

    I went to Kaneohe Auto regarding an oil leak In my Chevy Trax…read more They had replaced the engine air cooler assembly a few months previous. My husband and I were concerned about the cost. It turned out that the part was covered under warranty. We took it in on Monday (Melissa was great) and picked it up the same day. Great service and awesome people. Thank you Ricky and all of your people.

    I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

    Rockys Mobile Auto Repair

    Rockys Mobile Auto Repair

    4.7
    (68 reviews)

    Fair, easy to work with. I've recently started bringing my Honda to Rocky's and have had nothing…read morebut positive experiences. They are quick, responsive, do good work and always return calls. Great group of guys.

    Great work and great, friendly service. My Honda Ridgeline was having misfire issues, and I finally…read morenarrowed it down to it needing either a valve adjustment and/or a piston ring job. Either way, with over 200k miles on it, it was going to be (hopefully) less expensive to swap the engine. I called around and Rockys miraculously said they had a used engine that just came in, and they could work on it later in the week. Unfortunately, if turned out that the engine wasn't exactly compatible. To try to make a very long story short, I ended up leaving my truck there for almost 2 months. I had to order am engine from the mainland that took 1 month to arrive. Once it did, they worked on it right away, and it was done within a week. They did have to change out several items from it, for to is age, but I finally got it back, and it's working great. The overall cost was a bit higher than expected, but it is what it is. The only reason for not giving them 5 stars is for to the fact that they didn't realize that they didn't have a compatible engine in the beginning, so I wasted 3 weeks, and spent over $600 in car rental fees, before finding out they didn't have a compatible one, and I needed to order an engine. At least the work is done, my truck is running great, and they were very responsive the entire time. They do great work.

    Local Boy Auto Repair

    Local Boy Auto Repair

    4.1
    (9 reviews)

    Jeff was very knowledgeable and helpful! What I appreciated the most is he was able to fit me in on…read morea moments notice. This was such a relief to me. I was worried I wouldn't have a working car or that I would be driving an unsafe car. He first started by helping me troubleshoot over the phone. He met me at a location that worked for both of us and although he said it was kinda on his way, he was actually making a pit stop to help me!!! Luckily he had all the supplies and portable devices he needed to diagnose and turned out to be something he could fix on the spot. He arrived with his wife who assisted him, his beautiful Vanna White. Thank you so much to both of them for helping me in this busy season and on such short notice. Jeff was able to fix the problem on the spot and didn't take him much time at all. He ended up charging me only the diagnostic and essentially did the repair for free!!! Wow! EXCELLENT customer service. Jeff explained to me exactly what he was doing step by step in Layman's terms. After about 30 mins. He also texted to check if I got over the H3 freeway safely. Jeff does mobile auto service which makes it convenient for you. I checked out his website and says he is ASE certified and has been a mechanic for 15 years (probably more now). When I look for service industry people, I look for people who I can trust, someone who looks out for me and who I feel treats me like they would treat their family. That was Jeff and his wife. Mahalo for going the extra mile and showing so much aloha. Will definitely call again for all my car needs.

    Jeff is a go to service focus professional. Glad to recommend him for any auto service. Has the…read moreequipment and knowledge to quickly diagnose and recommend solutions. Very good communicator.

    Tonys Autowerks - autorepair - Updated July 2026

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