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    Firestone Complete Auto Care

    2.6 (129 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    My seats were pristine prior to the technician ruining them with his carelessness.
    Steph R.

    I brought my car here because I was smelling gas. The technician was reckless and careless. He created a larger problem by rushing through the job. It's clear he's incompetent. When I arrived I was slightly smelling gas. when I left, the entire car reeked of gas and now has a leak. He also ruined my peanut butter seats by carelessly putting grease and oil all over them, rather than covering them. They screwed up heavily. In fact, my car was sent home without even acknowledging the damage done. I had to notice it and make a call to action. The manger, Stephanie, didn't offer apology. Initially her attitude was "what do you want me to do?" Her attitude changed when her area manager was present. Ultimately, they reimbursed me $160 to get my seats cleaned and they couldn't remove all the stains. I took my car to another location to repair what they couldn't. I'll never return here for service and wouldn't recommend it to anyone.

    Garage
    Timothy C.

    This is my go to for auto needs. I have never had a service issue with this location. Just the other day my girls tires were low from the cold weather. DVon helped us out and checked all the tires for her and even made sure to let her know what caused it. Shout out to D Von for the level of service. he was prompt, informative and welcomed us to come back if there were any issues.

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    5 years ago

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    11 months ago

    So thankful for Rolisha! She handled my entire situation with care and made sure my car was up and running. Outstanding customer service!

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    Page 1 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The store manager Jonathan let me know even though there's no warranty if I have any further issues to bring it back to them.

    Mentioned in 7 reviews

    Read more highlights

    Eurocar-Werk

    Eurocar-Werk

    (45 reviews)

    Gulfton

    I have been servicing my car with Jose at Eurocar-werk for over a decade, and I would not trust my…read morevehicles with anyone else. Jose is excellent at his job, honest, and thorough. I can always count on him in an emergency, and he consistently keeps my cars in tip-top shape. Jose, Josh, and Hector are more than just mechanics. They are like family who truly care. You can feel the difference the moment you walk in the shop. Hands down, this is the best auto shop in the area.

    My Nightmare with a So-Called Mercedes Service Center I made…read morethe grave mistake of bringing my Mercedes C250 to what I now consider the most incompetent service center imaginable for some electrical issues. What followed wasn't just disappointing--it was an absolute nightmare that dragged on for over a month of my life that I'll never get back. From the moment I reluctantly handed over my keys, the facility went completely dark. Not a single phone call. Not one text. Nothing. It was as if my expensive vehicle had vanished into a black hole. I called repeatedly, growing increasingly frustrated as my calls went straight to voicemail, my messages collecting dust. The deafening silence spoke volumes about how little they valued me as a customer. Desperate for any information, I wasted my time and gas driving to their facility multiple times, only to be met with blank stares and pathetic excuses. The staff seemed determined to keep me in the dark, offering vague, unhelpful responses that told me absolutely nothing about my car's condition. Their indifference was staggering. The only thing that finally prompted them to acknowledge my existence was my threat to have the vehicle towed elsewhere. Suddenly, they scrambled to share what little they had discovered during their month of doing practically nothing. When I demanded an estimate and timeline--basic information any reputable shop should provide--I received nothing but evasive non-answers: "I'm not sure how long" and "maybe around $2,000 but not any more." No specifics, no confidence, no competence. Thoroughly disgusted by their unprofessionalism, I had my Mercedes towed to another facility the very next day. But the insult wasn't over. These people had the audacity to demand $379 for what they called "diagnosis"--a laughable claim considering they had accomplished nothing in over a month. Even after I fought them down to $277, I felt completely ripped off. The final slap in the face? They returned my vehicle with a torn-up floor mat and loose parts carelessly scattered across the floor. They couldn't even be bothered to return the car in the condition they received it. Their complete disregard for my property was appalling. Let my miserable experience serve as a stark warning: this place might fool people with simple oil changes, but they are woefully incompetent when faced with anything requiring actual skill or knowledge. They'll waste your time, drain your wallet, and treat your vehicle with shocking disrespect. Stay away at all costs unless you enjoy throwing money away on incompetence and disrespect.

    Texas International Motors - European Auto Repair - Houston Ford Timing Repair, Houston Ford Timing chain Mechanic, Houston Ford Camshaft Repair, Sugar Land Katy, Ford Timing Chain Repair

    Texas International Motors - European Auto Repair

    (21 reviews)

    Gulfton, Galleria/Uptown

    1. Jose was the first person that responded and with an actual quote. This was really my primary…read morereason for choosing Texas International Motors. He not only responded first, but was timely and answered all of my questions before, during and now even after the work has been completed. 2. Close to home. 3. They were able to drop me off at Starbucks so I could wait for them to work on my car- they do have a sitting area- but I chose to go to Starbucks. 4. They work with Koalifi for payment plans. 5. As far as auto repairs go, in my experience, super reasonable!!!! I was charged half of what "my usual"mechanic quoted me. Now, if only auto technicians would clean up after themselves... and no, I'm not singling Texas International Motors out. I'm talking in general. Greasy fingerprints on hood and glove compartment and shoe prints on the inside door jam

    I had an outstanding experience getting my Tesla worked on here. From start to finish, the service…read morewas truly exceptional. A SO worth it . Fast ,affordable, JOSE was amazing!!! The entire team was patient, understanding, and extremely attentive, but Jose stood out the most. He is genuinely the best knowledgeable, detail-oriented, and committed to making sure everything is done right on my tesla . My car came back looking brand new, inside and out. They didn't rush the process, and you can tell they take pride in their work. Jose kept me updated, explained everything clearly, and made what could've been a stressful situation feel smooth and easy.Its hard to find good people to work on teslas . THIS PLACE IS IT! If you're looking for quality work, honest communication, and people who actually care about your car, this is the place. I highly recommend them, and I'm especially grateful for them truly the best there is .

    Firestone Complete Auto Care - autorepair - Updated May 2026

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