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    Firestone Complete Auto Care

    1.8 (26 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    6 months ago

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    Lee S.

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    11 months ago

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    2 years ago

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    8 months ago

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    1 year ago

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    3 years ago

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    4 years ago

    It took them 2 hours+ to do an oil change. The people were nice but very slow with the work

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    5 years ago

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    7 years ago

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    3 years ago

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    10 years ago

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    Bridgestone S.

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    7 years ago

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    13 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    8 years ago

    Bad attitude. The staff was so rude. Now I see why they are having such a low rating. Will not come back.

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    9 years ago

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    10 years ago

    If you care about your vehicle do not take your vehicle here. They destroyed my wife's engine and claimed no liability.

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    7 years ago

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    10 years ago

    Professional friendly staff. Clean and comfortable waiting area. Prompt service. Will return for additional services if needed.

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    10 years ago

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    10 years ago

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    Ask the Community - Firestone Complete Auto Care

    The Mobile Standard - Busted cv boot after customer was told it just needed a balance and sent them down the road

    The Mobile Standard

    (3 reviews)

    I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

    Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

    Honest Automotive

    Honest Automotive

    (15 reviews)

    Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

    My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

    Cottman Transmission and Total Auto Care

    Cottman Transmission and Total Auto Care

    (21 reviews)

    Great experience all around for a transmission fluid and filter change on my Mini Cooper. I…read moredropped the car off the night prior and dropped the key through the door slot. They called me the next day around noon pickup. Price was reasonable (sub $300 - which is way less than Mini dealership) and everyone I interacted with were professional, friendly and helpful.

    Yesterday I stopped by Jiffy Lube because they had forgotten to reset my oil light after my last…read moreoil change. While I was there I mentioned I had smelled a burning rubber smell recently so asked them to check it. They said it looked like my transmission was leaking so they referred me to Cottman's. I didn't know they normally require appointments so I just went in yesterday afternoon and explained the situation to the woman at the front desk. The owner was in the back and heard what I said and told her I needed to be moved to the front of the line. If I truly had a leak it was extremely flammable so he wanted them to immediately check it instead of sending me away to come back later because there was a chance my car could catch on fire and he didn't want to risk that happening. A mechanic immediately came and checked my car. After their inspection they said I had a few oil leaks, it wasn't my transmission and I could drive it without risk of it catching on fire. They referred me to the mechanic next door since they don't fix oil leaks there. While I didn't end up getting anything done, I really appreciated their sense of urgency and concern. The inspection they did was free which was nice. If I have any transmission issues in the future (which fingers crossed I don't) I would absolutely come back here.

    Champion Tire and Automotive

    Champion Tire and Automotive

    (5 reviews)

    Tried to book an appointment but communications are poorly organized. Called on a holiday weekend,…read moreno outgoing message indicating opening hours. Did not acknowledge my call until after I gave feedback on another site (though tells a sad, "I'm a poor little victim" story about it). Amateurish and unprofessional. Someone on NextDoor posted about a bad experience (recommendation for unnecessary work) and suggested everyone get a second opinion. Business owner (posts under both "Kevin" and "Champion Auto"). With any less-than-stellar feedback he is defensive, blames the customer, changes story, calls names, etc. Some recommendations are from neighbors who knew him in childhood -- who have not let him work on their cars -- and his girlfriend, who doesn't identify herself as such. See for yourself -- along with the response below-- and make up your own mind; getting a second opinion seems minimally advisable. Conversation: https://nextdoor.com/p/5thpyg4mXJWh?utm_source=share&extras=MzAxNTk5NDg%3D&ne_link_preview_links=&utm_campaign=1744492830204&share_action_id=40a675a1-afac-4ac0-ae0d-2f8c7bd43a3b

    Was the easiest experience. I felt like all my needs were met and then some! Made an appt and was…read morein and out in a little over an hour. They even looked at my service light and suggested what the problem could be without making a big deal about it. Very honest people Will continue to take my auto to them! Pricing was better than anywhere else They offer healthcare employee discount as well

    Discount Tire

    Discount Tire

    (55 reviews)

    WOW. They patch tires FOR FREE! I booked an appointment to fix my flat tire, they got me in…read moreimmediately, worked on my car for less than an hour, then handed me a receipt for $0. I was shocked as I hadn't realized they patch tires for free. By the customer service, promptness in getting me in and addressing my car, I definitely expected to pay. They've got my business and whenever I need new tires, they will be the first place I look towards. I can trust that they're not going to cheat me and skyrocket the prices. Also, everyone there was incredibly kind, patient, and friendly.

    I made an appointment with this Discount Tire location on 4226 N Roxboro for 2:45pm on Apr 17. It…read morewas for a nail in another tire. I would have gone to the one on 4400 Fayetteville but it was much further away from my workplace, and I have no desire to return to the Wake Forest location again for a 4.5-hour service. The location at 4226 N Roxboro in Durham was closer than both. At 2:20pm, I logged in Discount Tire's Journey Tracker app that I was on my way. I arrived at 2:34pm. There was no wait line to the front desk. I was immediately helped by senior assistant manager Jim (according to his business card). After I described the issue to him, he asked for my car key and said he'd get me squared away. Unlike other Discount Tire locations, he did not accompany me to the car to show him the issue. At 2:47pm, I received an update on Journey Track app informing me that the estimated time of completion for my vehicle was 3:41pm. The waiting area wasn't crowded. At least three seats were available during my time there. However, the counter table had no seats. I needed to use the wall outlet next to it to charge my laptop. So I stood on my feet the entire time next to the table. The wifi was slow. A Google search took at least 5 seconds. Google News wouldn't load at all the first time but then loaded almost instantly the next time. At about 3:02pm-ish, my car was in the service bay. Five minutes later, I was informed that that tire had to be replaced. The informing attendant said that it would be replaced at no charge, which Jim confirmed another five minutes later. The store didn't have the exact model tire so they went with the closest one. All it cost was less than $10 for another certificate of free replacement, and subtracting the price of the original tire (the closest model tire cost less). At 3:28pm, I received a text notification that my car was ready. Within one minute, my car was parked outside and ready to go - the team finished ahead of schedule. I appreciated the great savings on the new tire. Service was good, certainly better than the Wake Forest location. There's one thing the N Roxboro Discount Tire team can do to improve my rating to "great": put seats at the counter table.

    Firestone Complete Auto Care - tires - Updated May 2026

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