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    Firestone Complete Auto Care

    2.4 (72 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Tire repair

    Tire rotation

    Firestone Complete Auto Care Photos

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    My husband recently took his car to get the tires changed and, unfortunately, the job was not done properly. The technician neglected to put the screws/studs back in place. My husband and child unknowingly drove the car in this condition. Two days later, my husband used the car again and nearly had an accident because of this oversight. To make matters worse, the car was left a day before, so it's not like we were rushing them. Additionally, the customer service we received was terrible. This level of carelessness and poor service is unacceptable, especially from so-called professionals.

    Waiting area, fresh coffee and silence :)
    Chibiusa S.

    I've been getting my car services here for a little over a year, and I must say...everything has always been perfect. They always finish my services in a timely manner and they don't pressure me into getting unnecessary services (for my fellow women who hate going to the car shop). The manager is always there when I'm in and he is very nice and personable, and always explains everything to me whilst always making me feel welcome.

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    11 months ago

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    1 year ago

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    8 months ago

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    1 year ago

    Just came into get air pressure checked light on dash, had me pull up to bay and then just sat and waited........not too pleased.

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    2 years ago

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    9 months ago

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    4 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    They were open on Sunday, took care of the battery and replace the connectors and didi so for a reasonable price.

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    6 years ago

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    10 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    11 years ago

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    3 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I called Seth this morning to get 4 new shoes for my truck.

    Mentioned in 2 reviews

    Read more highlights

    Eurocar-Werk

    Eurocar-Werk

    (45 reviews)

    Gulfton

    I have been servicing my car with Jose at Eurocar-werk for over a decade, and I would not trust my…read morevehicles with anyone else. Jose is excellent at his job, honest, and thorough. I can always count on him in an emergency, and he consistently keeps my cars in tip-top shape. Jose, Josh, and Hector are more than just mechanics. They are like family who truly care. You can feel the difference the moment you walk in the shop. Hands down, this is the best auto shop in the area.

    My Nightmare with a So-Called Mercedes Service Center I made…read morethe grave mistake of bringing my Mercedes C250 to what I now consider the most incompetent service center imaginable for some electrical issues. What followed wasn't just disappointing--it was an absolute nightmare that dragged on for over a month of my life that I'll never get back. From the moment I reluctantly handed over my keys, the facility went completely dark. Not a single phone call. Not one text. Nothing. It was as if my expensive vehicle had vanished into a black hole. I called repeatedly, growing increasingly frustrated as my calls went straight to voicemail, my messages collecting dust. The deafening silence spoke volumes about how little they valued me as a customer. Desperate for any information, I wasted my time and gas driving to their facility multiple times, only to be met with blank stares and pathetic excuses. The staff seemed determined to keep me in the dark, offering vague, unhelpful responses that told me absolutely nothing about my car's condition. Their indifference was staggering. The only thing that finally prompted them to acknowledge my existence was my threat to have the vehicle towed elsewhere. Suddenly, they scrambled to share what little they had discovered during their month of doing practically nothing. When I demanded an estimate and timeline--basic information any reputable shop should provide--I received nothing but evasive non-answers: "I'm not sure how long" and "maybe around $2,000 but not any more." No specifics, no confidence, no competence. Thoroughly disgusted by their unprofessionalism, I had my Mercedes towed to another facility the very next day. But the insult wasn't over. These people had the audacity to demand $379 for what they called "diagnosis"--a laughable claim considering they had accomplished nothing in over a month. Even after I fought them down to $277, I felt completely ripped off. The final slap in the face? They returned my vehicle with a torn-up floor mat and loose parts carelessly scattered across the floor. They couldn't even be bothered to return the car in the condition they received it. Their complete disregard for my property was appalling. Let my miserable experience serve as a stark warning: this place might fool people with simple oil changes, but they are woefully incompetent when faced with anything requiring actual skill or knowledge. They'll waste your time, drain your wallet, and treat your vehicle with shocking disrespect. Stay away at all costs unless you enjoy throwing money away on incompetence and disrespect.

    Firestone Complete Auto Care - tires - Updated May 2026

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