Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

Had my brakes fixed here recently. They were able to get me in the same day I called, fixed it…read morequickly, and charged me a very fair price. Max was super helpful and kind, definitely recommend the place and will be going back for future repairs.

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

I called ahead to confirm the oil change price with their coupon and they were super nice on the…read morephone. When I arrived, the vibes were completely off and nothing like on the phone. They ended up adding a $15 charge for tire rotation which put a sour taste in my mouth because it had not been mentioned earlier and made their cost less competitive. The waiting room seemed really nice online but it feels like sitting in the school admin office waiting to see the principal. It's tiny and you're practically all sitting shoulder to shoulder so don't expect to get any work done. It didn't take them too long to complete the oil change which was nice. However the real reason for the 2 star review is the inspection report. They told me nothing was wrong except for 2 tires getting close to end of their life. I thought this was odd since i could hear my break pads and was told last time that they'd need to be replaced at this oil change by another mechanic. I asked specifically about this and they said no the break pads are still fine. I was also expecting something else because my car is on it's 5th year of life and there's other stuff besides an oil change that you need to do. Nothing. I left, not realizing that the inspection link they text expires and you won't be able to access without logging in (i had asked for a printout but they said the link is fine). And now less than a month later, my car doesn't start because the battery is dead, a steering wheel sensor (RDS thing) is no longer working and the breaks are squealing when I reverse too. Car was fine before. I don't know if these are their fault but the inspection is definitely a joke -don't trust it!

Gus was very helpful with my BMW! He was able to find then fix an issue that the dealership and…read morethree other shops were not able to figure you. Service was extremely fast and for the price i don't think you could beat it!

Gus is a great guy to work with. Timely response and he did a great job fixing my carread more

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

Sorry but I have used them a couple times and aside from things not quite being done correctly and…read morehaving to immediately return each time, I found them to charge quite a bit for their work. I'll say they are pretty quick but disappointing overall that things just aren't repaired as good as they should be. I have found another shop in the area with a better mechanic/shop and the work has been done correctly on the first visit each time.

Have used Park and Son for years. Really the best. Kept my Toyota Camry running past 360,000…read moremiles. Felt comfortable driving it back in forth to Arlington Heights every day. The owner is the nicest guy and we just feel very well taken care of with this business.

If you need any work done on your car, this is the place to go!!…read more I can't say enough great things about this place! When I took my car into the dealership for a check engine light, it turned into a high priced nightmare. So I decided to look for quotes to fix the needed repairs. I reached out for a quote ,via yelp, and within an hour received a response. I called and explained the situation. Not only did they quote me $2,000 less than the dealership, they also offered me rental car at no additional charge. Because I was a first time customer they also offered me a discount. When I arrived at the shop everyone was so nice and knowledgeable! Willy was amazing, explained everything to me and reassured me that they would take care of everything. And they did !!! So professional, so nice and very fair pricing. Thank you for everything guys !! If I ever need anything else, I will be back!! Customer for life ! Give them a try, you won't be disappointed!

I was quoted 350 to get the top up on my BMW and estimated next day to pick it up. 3 days and 900…read morelater I got my car with roof up and not locked so I'm stuck with windows down and endless door chime. Virtually no parts bought and I literally paid for them to allegedly remove a bunch of seat cushions. 900 worth. Guess I gotta get another bill run up to get the job completed. NEVER again. It would have been cheaper to go directly to BMW. Thumbs and toes hell no this dude full of shit

I feel bad writing this updated review because I have mixed feelings about PW Auto Clinic. (Know…read morethat many of the reviews here are for the previous business at this location - The Car Clinic). The steering wheel power telescoping feature on my 2013 Ford F150 failed. I took it to PW Auto Clinic and when I explained the problem in plain English what the problem was, the mechanic simply couldn't understand what I was talking about. I explained the problem repeatedly but he didn't understand what I was saying even though it was simply that the power steering wheel would not telescope. Even so, I got an estimate for $1,300. (Plus $150 for the diagnosis for a total of #1,450.00) I contacted the manager and he said to bring it back in so he could check it out himself. I had informed him that I found out that the mechanism can jam and sent him a link to a video that described how to fix the jam. He then sent me a video clip of him loosening a nut to free up the jam but it was clearly the wrong nut - the one for the tilt feature which works perfectly, not the telescoping feature. But he thought that the telescoping motor was burned out and needed to be replaced because it pulled a lot of amperage. But pulling high amperage can also mean that it's just jammed. I pointed that out to him but he never responded. By then, I had lost confidence in PG Auto Clinic So I took the truck to BSG Automotive in Yorkville. We went out to breakfast while they looked at the truck. I returned within an hour and my truck was in the parking lot already and the diagnosis was completed. In less than an hour, they did the following: They removed the telescoping motor and tested it. It was hot. So they put it in a freezer to cool it down but when they bench tested it, it heated up again and the bi-metallic circuit protector tripped so they knew the motor was, indeed, bad. But if PW Auto Clinic just replaced it would have burned out again because the root of the problem was that the mechanism was jammed. BSG then (all in less than one hour) removed the entire mechanism, freed it up so it's working perfectly again and re-installed it and the bad motor temporarily and ordered a new motor. The total parts and labor cost is $700 not including the $100 diagnosis fee. Bottom line: Diagnosis was $50 less than PW Auto Clinic and the repair cost $600 less. On top of that, PW Auto Clinic misdiagnosed the problem and, again, if they had just replaced the motor, it would have burned out again because the root cause was the jammed mechanism that I suggested was the root cause of the motor failure. BSG did a full and detailed diagnosis in less than one hour and fixed the root cause of the problem. When the manager sent me the video of him working the wrong nut, I texted him to let him know it was the wrong nut. He didn't reply at all. I didn't like that and it felt like he was giving me the proverbial finger. That's when I decided to take the truck somewhere else and I'm glad I did. BSG was incredibly fast and thorough, they found the root cause of the problem and they are charging much less for the job. I used to recommend the Car Clinic to everyone but I can't confidently do that now since it's PW Auto Clinic based on my experience with them. (Again, keep in mind that some of the Yelp reviews for PW Auto Clinic are for The Car Clinic previously at the same location.) On the other hand, everyone I talked to at PW Auto Clinic was very nice. Too bad the mechanic couldn't understand the problem. Too bad they misdiagnosed the problem and too bad they charged me 50% more for the a misdiagnosis and would have charged me $600 more to replace the motor which probably would have burned out again because they didn't find the jammed mechanism while BSG found it immediately and fixed it during the diagnosis. I'm saving $650.00 total by having BSG do the repair (correctly) rather than PW Auto Clinic. It's also too bad because PW Auto Clinic is right down the road from me and it would be great to have a competent auto repair place so close by. In fairness, PW Auto Clinic might do fine work for other types of repairs but they failed with this one and they were going to charge much more for the repair than BSG is charging me to fix the problem correctly. That price difference alone tells me to look elsewhere in the future.

Had a couple of issues with my car and had to bring it in wondering what was wrong. Trent one of…read moretheir key technicians looked it over and fixed everything wrong with my car. It's not easy trying to find a great mechanic but it's also not easy to find have great customer service to go along with it. I strongly recommend PW Auto Clinic for your car needs because they are know what their doing, but have great customer service.