Stopped into this nearby sub chain one weekend afternoon to try one of the last few sandwich shops I've yet to visit. The dining room was clean but not especially busy when I arrived. The service was friendly and the ham and turkey sub I ordered was made fairly quickly as I waited. For the most part, the sandwich was fairly fresh but on the smaller side than a couple of my favorite sub shops. The meat-to-bread ratio was a little low, and the veggies were okay, but there was nothing that stood out about the sandwich. The meats were not especially worth remembering, nor was the freshness of the lettuce and tomato. The bread was okay but didn't taste especially fresh out of the oven. Overall a nice meal, but not worth remembering for any special reason. read more

Love the hook and ladder. Customer service very poor. Won't visit this location again, even though it's most convenient. read more

They got my order wrong. Charged me for items that were not delivered. The manager told me to call Uber or come pick up the items myself. Wrong. Don't do business with these jerks. Done. Bye Felicia. ​BTW. Ryan is the manager and I wouldn't let him babysit my pet rock. read more

"Finally, No Need to Look Any Further than Firehouse Subs" Over the last year, my company has catered several small catering orders of 20 or less employees utilizing the Firehouse subs on Babcock. As it is close to my job, the location is really convenient and last week Darshan, the manager helped me place a 100 box catering order to celebrate our Holiday kick off. Now I will add that I'm a regular at Babcock, and it always seems like an episode of "Cheers" when I enter and they greet me so Warmly like I'm a member of the family. I would even like to mention that last month, I walked in immediately after they opened and placed an order for 12 sandwiches. Normally, I like to place them in advance to give them so prep time, but without hesitation, Darshan stated it's Ok Jackie and started the meal prep. He worked my orders along with his Door Dash orders and within the hour I was back at work to celebrate my employee's birthday. Not only are the sandwiches fantastic, but the military discount is always appreciated. For our Friday's order, our team dined on 45 Ham, 45 Turkey and 10 Veggie LT. Dan boxed lunches. Since we are still operating under COVID guidelines, we appreciated the sandwich, cookie and chips that were easy to disseminate to the staff and required no heating. When I placed the original order, we thought we were going to need 400 Sandwiches and they were prepared to make them without hesitation. I'll reiterate, the customer service at this location is Top Notch and my staff has demanded this be our go to location for lunch. All of my orders have been correct, the food is properly priced and this will be my go to spot for luncheons and catering events. It is great to know that this organization supports our Fire Fighters and Military and will be my go to location in the years to come. All I can say is I love the Staff, the Team, the Dedication, the Food, the Attention to Detail, the Price, the Location, the Pride they show in their Food and Especially the Love for the Military. I guess you can see I Love them :) Highly Recommended and should be your Next Stop.. the IslandGal29412 read more

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I love firehouse subs food . But this new policy of only giving a discount to active duty and first responders in uniform is BS.. you have now cut out Veterans, and any first responder or active duty bringing their family.. BAD Rule change.. in this day and age of corporations maximize profit your company is just another set of D bags... I feel sorry for your employees needing to tell people this policy! read more

Great experience with the working. (Layla) great employee. Gave me what I needed for my order.

Ordered a hook and ladder and gave me burning diarrhea for two hours horrible never going there again

Ordered favorite sandwich (hook & ladder), drink and chips. $17.98 Yes, the sandwich was awesome as always. Yes, I opted for the "large" size. Just a thought- Isn't $18 a bit much for a sandwich, chips & a drink? read more

I honestly feel like this is one of my least favorite sandwich restaurants Like I would personally prefer to go to Jersey Mike's , subway. However, Jimmy John's and firehouse subs will probably be the two that I don't really go to and Quiznos I have not tried Schlotzsky's so I don't have opinion on them either However, for firehouse subs, I feel like the prices a little expensive and I don't feel like my sandwich was filled with a lot so overall, I would give it a 5/10 read more

Sandwich was good. A little pricey but overall not terrible. Service was mediocre. I was the only one in there and there were four people behind the counter. A majority of their conversation was how they didn't want to be there and were ready to leave already. Order took about 15min which is wild for a sandwich that wasn't toasted or required anything special. Ambiance is the typical Firehouse vibe. Open area with a lot of seating. Had the fancy Coke machine with 1,000 different options. read more

Ordered for pick at the Babcock location. As I was waiting for my order I filled up my water cup with water. Another employee told me was I going to pay for the drink I just poured I then told him it was just water, he then proceed to ask me can he check. I showed him my cup. Which at this point I already feel uncomfortable.At this point I'm like okay whatever let me just get my food and go. Another employee that was sitting in the lobby doing nothing comes to the cashier and doesn't say anything just looks me in the eye. I then just told him I'm picking up an order I placed he walks away to check on it and the other employees are just standing around playing music. The employee that I spoke to then just told me it will be ready soon and it will be done at the end. The guy called my name. So I went up for my order. The guy asked me to confirm my order like if it was a DoorDash and I then told him no it was a pick up order not DoorDash. I felt so uncomfortable coming to the place and mind you this is my first time .. never coming here again . Check your employees forreal ! read more

Firehouse Subs - Delis Near Me - San Antonio, Texas

We order from here pretty often. The orders are always accurate and fresh. I highly recommend the Italian sub on white bread- it's super filling and incredibly delicious. Give them a try if you haven't already! read more

The food is always good but the younger folks they have m working there right now need a lesson on better customer service. I stood at the register for forever trying to buy my kid a cookie. 4 employees ignored me while they talked amongst each other. read more

Sandwiches are prepared well and the selections are more than enough . Once in a while they forget the xtra pickle. They now offer a garlic bread that I find a notch or two better than white or wheat bread. The service is always friendly and prompt. The dining area is always more than adequate. read more

I ordered the Med Philly cheesesteaks sub . Its been a while since I've been to firehouse, but I'll be coming back very soon The sub was awesome.. !!!! Made just right .. I wish I had ordered the large one .. read more

Firehouse Subs - a sandwich and chips - Delis Near Me - San Antonio, Texas

We were visiting from DFW and figured Firehouse would be a safe bet for dinner. However, after taking our subs home to the hotel, my son bit into his grilled chicken sub to find an extremely long black hair inside. read more

Firehouse is my new go-to sandwich place! Order at the counter or online, and if you get a combo you can choose any size drink. They have the soda machines where you can get pretty much any flavor drink you want. I always get the turkey bacon ranch club on white bread. The meat is generous, and I love the smoky flavor the bacon adds with the cool ranch dressing. They always seem to add the right amount so it's not soggy. The sandwich comes with a pickle spear. Overall just a good sandwich place! read more

Firehouse Subs - Turkey Bacon Ranch Sub- medium on white - Delis Near Me - San Antonio, Texas

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Ordered on grubhub this was one of the best pastrami I ever had. It came still warm firehouse is the best a must have

Had me Some Firehouse Subs Today is was Amazingly Awesome been to Different locations There pretty Consistent With Service N Food Quality This Place is way better than subway you can actually taste the freshness in every bite there fountain drinks u can make any combination you could think of I cant wait to go back to try the next best thing u cant go wrong with Anything you try read more

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My first time at Firehouse was exceptional. I went with family during a visit to San Antonio, and while the price was high, the freshness, portions, and taste were well worth it. The meatball sub in particular was unlike any other I've had, with plenty of seasoning, fresh and tasty bread, and everything was done right to order. First time I've seen a sandwich look exactly like the pictures on the menu. Highly recommended, only problem is I can't go back to Subway now and that's all I've got back home... read more

Not having A-Sauce and saying "if we don't have it out there then we are out." Table was dirty at opening time on top of this. I always put A-1 Sauce on my steakhouse and cheese. Not happy. Used to come here alot when I worked in the medical center. It is much better than other locations. The employees are really nice and they move the line along at lunch time at an efficient pace. Well run franchise, best I know b read more

Great service, I worked at a firehouse in college and always tried to take it upon myself to make the guest experience that much better then typical fast food joints. Someday you may be running your own business and want employees to have that same respect wether your around or not. -Keep it clean. -Ask customers if you can take their trash. -Ask if they need a refill of their drink. -Carry the high chair for someone with a infant. -Stay up on the lobby and bathroom This location does it right. Covered all the bases. Shoutout to Niraj, dude was on point. And the ladies behind the counter acknowledged every customer who entered and who left. The little things. This place has a solid team full of leaders. read more

This is BY FAR the best fast-food-ish sandwich place. My absolute favorite. Blows Subway & Quiznos away. I love all the subs, but my favorite is the Engineer. And if the sub wasnt already SO flavorful... They even have different sauces to use. Each sauce is rated 1-10 based on how spicy it is. I have tried up to a 6 on the spicy scale and it is tolerable. I usually try to grab a different sauce every time to try something new. Each one is unique and flavorful in its own way. You can order a small/medium/large sandwich size. I usually order a medium and it suffices. Of course, if you order a drink and chips (meal) it costs more. However, prices are reasonable for the quality and taste. This will be continue to be my favorite go-to sandwich shop. The only other sandwich place comparable would be Earl of Sandwich, but thats a close second. read more

Firehouse Subs - Club on a Sub - Delis Near Me - San Antonio, Texas

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The guy making my food had no gloves on and was eating on the food line. This is a health violation and disgusting.

For the record, I love firehouse subs. I am giving this location a 1 star because of employee hand hygiene and food handling practices. Two of the three guys were eating behind the counter. One dude finished a whole meal, pickle and all. The other was eating chips and then making sandwiches. Terrible. I used to work in food service and I know that's unacceptable behavior. I almost left and didn't finish my sandwich but was tempted to stay there and continue to watch them be gross. Not once did they wash their hands!! As far as the food is concerned, the thin chicken breast sandwich is a winner. I will find a location that is clean and practices food hygiene. Never returning to this location. read more

I am *REALLY* on the fence about this one in regards to the star rating but only because of customer service. Don't get me wrong: the food is great. I'm absolutely in love with the brisket and cheddar sub while the kiddos always order the NY Steamer (not to be confused with a Cleveland Steamer, God willing) Anyhooters, my issue is that these guys have no personality whatsoever... none in person and none on the phone. I mean, I was ordering when a whole wave of folks walked in about a minute before I was about to be done and the cashier sees this and says under his breath, "Ugggghhhhh... really???!?" Uh, yeah. Not a good sign, my friend. ::: (\_(\ *: (=' :') :* *.. (,(")(")°..*`» read more

I've gotta admit this place surprised me! I came in to take advantage of a coupon I got from my T-Mobile Tuesday app. I ordered the Hook & Ladder and wow was it fresh and delicious. I thought I was committed to Jared's place, but no more. I've been to several other sub places around town, but Firehouse on Babcock has the best combination of bread, meats, ingredients and toppings. The fact that they're firemen owned may seem like a gimmick, but this place really knows how to rescue your appetite. read more

only the one on babcock! not near colonnade!! they are horrible - you'll get a soupy sandwich. they dont give a shit. bit babcock?! they care and make great food and give a shit. go to babcock!! read more

This place is trash! I just came for the first time and I asked for bacon & cheese for my potato soup and this girl had a big attitude and and she kept saying it was gonna be a charge I said I didn't care and after the back and forth she ran my car for a $1 and some change and brought this bullshit to my table read more

Firehouse Subs - a person holding a container of food - Delis Near Me - San Antonio, Texas

If the promise of foot-long bread, cheese and meat doesn't draw you in, surely the 20-foot tall bright red fire hydrant will. Firehouse Subs caught our attention just that way. I mean, how can you ignore something that threatens to lift a whole strip mall up into oblivion? (Kind of like the movie Up, but with less grouchy old men.) Gargantuan fire hydrants aside, we were intrigued by the slogan, Feed the Fire. Maybe, just maybe, my hubby thought, I will get to taste a spicy, flaming sandwich that will bring me to tears of joy. I was a little less enthused about the spiciness factor, but am always up for a good sandwich. Firehouse has plenty of subs to choose from and most of them are of the toasted persuasion. I ordered a meatball sub that promised to come layered with melted Provolone cheese. I had never had a meatball sub before, but the photo of the darned sandwich looked too mouthwatering to pass up. But, in retrospect, I guess I should have passed it up. Fortunately, my husband was willing to trade sandwiches after a few bites of my meatball did not impress. Their turkey was better, toasted and melty-like. If you're lookin' for something to call home about, Firehouse probably isn't it. However, if you are in the mood for a toasted sandwich and a casual atmosphere, Firehouse satisfies. read more

Firehouse Subs - Delis Near Me - San Antonio, Texas

If you like your deli meats to taste like tuna, your footlong sub to have the skimpiest portioning of toppings (unless the topping is lettuce), the bread to be the only other flavor you taste (after you get past your turkey tasting like tuna), your side pickle to taste like plastic, AND then pay $10 for the privilege, this is your sandwich shop. When is someone going to open a classic deli shop in San Antonio? Where sandwiches are meat-heavy (and taste like the name of the meat, not tuna), the pickles crunchy, and the bread not only daily fresh but nothing more than a bit player (not the star) of the sandwich. Such a wasted opportunity here. read more

Been here a handful of time just to pop in for a drink. Last night, however, I actually ate. With these chains - I'm a firm believer that if you've been to one you've been to them all, and the only difference is the service and the people working there. Last night, my sandwich came out fast and correct. From what I observed, the place is clean and well taken care of. My sandwich came out with more meat than I'm used to - I think they are a little heavy handed with the meat on their sandwiches - WHICH IS A GOOD THING! I was a fan of it. However, I did read a previous review of a lady that had a horrible experience here - she claimed the manager was very rude. Although I didn't experience any problems - I private messaged that lady and told her I would get in contact with the actual owner. Stories like that are concerning to me and I hope that lady takes some action against that rude manager. Overall, I had a decent experience here and will most return. read more

Food was not too good. Employees were not wearing masks and did not change their gloves while I was there. They did not require customers wear masks. read more

Pretty disappointed that the staff didn't wear a mask ... even though the rest of the world is trying their best, over 1/2 the staff fails to even put in the effort. You think, as closely as they are associated with first responders, they comply with the recommendations for slowing the spread of Covid19. Won't be back. read more

The customer service is horrible! Wee James, this cheeky wee laddy doesn't understand that it's his job to serve sandwiches, not his cheeky opinions. Moreover, for whatever the reason, they think everyone loves to be addressed by nick-names, no. Placing my order, James thought-- that's enough and closed the order. When asking, shouldn't I complete the order before receiving the total, his comment "I guess." I've had nothing but the poorest of customer service from this location-- they are more into being inappropriate than providing proper customer service and sandwich. I do have to say, at least all the sandwhiches have been very good-- just the service sucks. read more

Always a great sandwich. Love me some Firehouse subs. I have been eating at Firehouse subs since they opened one of their first locations in Florida back in 1998. I have nothing but the absolute best things to say about the place and the food. Has to be my all time favorite sandwich shop as the sandwiches are all amazing and all great tasting. The full meal with a pickle on the side hits the spot like no other. Next time you are in or around, ask for the Hook & Ladder - fully involved of course. Or if you are in the mood for a real treat, go for the Meatball sandwich - promise you it's like no other! read more

Firehouse Subs - In the firehouse - Delis Near Me - San Antonio, Texas

I found this place when I moved here and I had no kitchen I could use to make food. The subs are great and the staff is friendly, so what else can you ask for? The portion size is nice and most of the time I had to take half of it home as I couldn't finish it all. read more

Firehouse Subs - Delis Near Me - San Antonio, Texas

Definitely ranks a 10+ on quality, service and cleanliness. Every time I come back here,Hook & Ladder the food is always hot and fresh. Both of the managers I have dealt with, Darcy and Claudia, are excellent in taking care of their customers. read more

Very good food here, I personally love the Large Turkey on White. I've been coming here for the last 5 years as this is the first firehouse Sub in San Antonio and they never failed me! The place is always clean and the food is always good! read more

Firehouse Subs - Large Turkey on white bread - Delis Near Me - San Antonio, Texas

Sadly, I will not be returning. The mac and cheese was a small portion for $3.99. The breadcrumbs were small seasoned croutons . The cup was half way filled. Then I got the brisket sandwich. That sandwich was not worth the $8 and change. The toppings were very skimpy. I will stick to 2m smokehouse if I want brisket. I should've stuck to my gut feeling and walked back out when I saw no costumers inside. read more