Our friends brought us here with lots of excitement. When you walk in, there are kiosks to order at…read more-or- you can walk up to the counter and order. After paying, you take your receipt and choose a place to sit. There are plenty of tables to choose from and the restaurant is spacious! We didn't wait long for our food and picked it up at another counter. Our friends love the Italian Beef Sandwich. Highly recommend it, along with some fries and onion rings. My husband got a hamburger with an extra patty and customized filling, e.g. lettuce and tomatoes, hold the pickles and cheese. I was happy to see a chopped salad on the menu- good sized, lots of good stuff with 2 little containers of dressing. Quite tasty. If you're looking for something between fast food and sit down, Portillo's is a good option.

Portillos is a treat. It's my favorite fast food restaurant. It's always a tough choice if I'm…read moregoing for the Italian beef with hot peppers or the Chicago dog loaded up with all the goodies. Today I chose Italian beef and it did not disappoint. I also ordered a side of fries and cheese sauce because if you're gonna do it, you might as well do it right!! the restaurant is tidy and welcoming, and the service is friendly and efficient. The only real downfall on this location is how hectic the parking lot is and the chaotic drive-through. And a few things that could use some improvement, the numbers being called out for food are muffled and the music is quite loud. Maybe adding a digital display that tells you what orders up by the number like they do at the DMV

Thank you to Phil, he's such a great help at customer service and providing the best service we can…read moreget, caring about customer obsession, and his goals to Chick-fil-A. His hard wo rk ethic shows in his pride, so thank you Phil for the wonderful experience we've had at this location so far. On top of that, the food is wonderful, never ever have I had a problem with these folks, or the cooking. The signature sauce is my favorite!

Worst customer service . I had an expired reward by ONE day and they wouldn't re issue it or honor…read moreit. With the amount of money I spend here a month you would think they would take customer service into consideration but nope . I'll take my business elsewhere plenty of places to go instead.

When the Vibes are right, the vibes are right…read more My wife and I have been wanting to try this place out for awhile now and we finally made time to have lunch here. It was a beautiful day so we chose to sit on the rooftop. What a beautiful view of the city and the river. It was a little chilly with the wind but we endured because of the view. The restaurant itself was not super busy but definitely steady. Every single staff member we interacted with was so incredibly friendly. We felt very welcomed to be there. We shared their Imposter Sandwich (Tofu) and a large order of Tots with the Sauce Sampler. The sandwich was phenomenal! Crispy, flavorful, & large enough to share. Tots were also cooked perfectly and seasoned well. We both left VERY full. My Only complaints/criticism was that their sauces were mostly misses. We only liked 1 or two of the ones we tried. They also don't offer a sauce with any heat. I personally prefer super spicy and really wanted more spice with what was offered. Also as a vegetarian, I never understand how a Tofu sandwich can be significantly more expensive than regular meat sandwiches. That part is always frustrating to me knowing how cheap tofu is. I also do not run a restaurant and do not have intimate knowledge of the overhead cost of things so I am totally ignorant to that part. It just can feel "predatory" because it's the only option for people that dont eat meat. in closing, this place is Awesome! They have amazing food, an awesome location, great staff, and this place would be a good experience no matter the party you came with. I definitely recommend giving DIsco Chicken a try.

It was good! Reasonably priced, ample portions, I'm coming back for sure. It was one of the only…read moreoptions in Rockford to eat something quick near the Sports Factory. Seating was tight and they seemed crowded during the Tuesday lunchtime hour. Quick service. Got the Drop It Like It's Hot sandwich- crispy outside, hot steaming juicy chicken. Fries were good. Tenders were big. Down to come here again to try out the other sandwiches.

This was a random pick while on the road and it did not disappoint. This was our first time and…read morewon't be our last. The outside of the restaurant is not what I expected for a local burger place, very cool look with brick and wood. It was noon on Friday and they were busy, but the line at the counter moved quickly. The gentleman that took our order was very friendly and welcoming. We both ordered the bacon cheeseburger meals. The total was about $24. Our food came out pretty quickly and the fries were hot and fresh. The bacon cheeseburgers were hot and fresh and had good flavor. The inside of the restaurant was clean and well stocked and the restroom was clean and stocked. Overall nice experience.

Local to Rockford area, beef a roo is a local chain. Of all the times that I have been in Rockford,…read morethis was my first visit. I would describe it as a cross between Burger King and Culvers. My husband recommended the burger and cheese fries, so that is what I went with. A Jr cheese fry is plenty! The burger was a little condiment heavy. I would return for a quick meal in the area.

Charleys has always been one of my favorite places for hot and fresh sandwiches. The menu is simple…read moreand easy to order. They now have wings along side their cheesy bacon fries and delicious lemonades. The service can take a few minutes but that's because it's being made fresh from the grill so it's definitely worth the wait. The lemonade is kryptonite, especially the strawberry or peach. It's a must for me. The ambiance is like your typical fast/casual chain with a soda fountain machine and condiment area and pretty clean place to sit down and eat. Overall, this is a go to hot sandwich shop for me.

What a gem! We were headed to Minnesota and stopped for lunch. The service was impeccable! The gal…read moreAt the register made recommendations and was friendly and bubbly. The workers seemed to be enjoying themselves which made the strip mall interior feel festive and alive! We ordered the cheesesteaks and fries. The bread on the Sammy was soft and toasted to perfection! Yummy fillings and the meat was tender. The fries were solid. The lemonade was Amazing! I'm certain I'll be thinking about the whole thing tonight around midnight- wishing I ordered one to go!! Great lunch spot- far exceeded our expectations!!! So yum!

Just a word if caution. When reviewing offers thru GRUBHUB, read CAREFULLY. The $20.00…read moreORDER must be items before the extra sub. You must enter selections for 2 sandwiches of the same type and at CHECKOUT GRUBHUB subtracts the cost of 1. Do not expect to see 1 additional free sub to show in order details.

Wrong bread on both sandwiches. Barely any avocado this time :(. Tastes like there was jalapeños on…read moreit and then they were taken off. Same with other sandwich but with lettuce. Probably just an off day, it was a different person behind the counter than usual, but did not want to taste jalapeño.

Good cold ice cream on a hot summer day! Amazing thick shakes - friendly staff - kid friendly!read more

Please train your employees to know the difference between a shake and a smoothie. A smoothie…read moreshould not have ice cream. They made it wrong twice and after sitting in the drive through waiting area for over 30 minutes I decided to just leave because the food was getting cold. I ordered a watermelon smoothie and I got an orange shake.

Food was good. Fair price. I had the pickle wrap. Doesn't…read moresound that good however, it is what I will get the next time I go.

Just ok on the food. Seemed like factory food honestly, though the service was friendly.read more