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    Firehouse Subs

    2.7 (20 reviews)
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

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    Hook and Hook & Ladder
    Shelby M.

    First time here, recommended by a friend. I ordered the hook and ladder sandwich and it was delicious! I was not expecting all the flavor that it had. It's definitely a new favorite of mine from now on. The staff was polite, however I do have to point out the uncleanliness of this restaurant. The glass doors upon entering were super filthy, the floors look like they hadn't been swept in a few days, most tables were empty but dirty. Drink bar area was dirty. The chairs and underneath the tables were full of dirt and crumbs. I mean, you expect to see some mess especially after lunch hour. But it's bad enough to make someone want to just take the food to go and try another location instead. Maybe they're short staffed..? I'll definitely visit firehouse again, maybe a dif store though.

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    5 months ago

    Steve the Prep Manager is extremely rude, I will not be back. No one wants to be treated like that!

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    2 years ago

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    1 year ago

    They have never disappointed until today, I'd only recommend it if you like Italian subs and worker hair.

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    2 years ago

    The subs are great and the service was great too not to long of a wait for a fresh sandwich

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    3 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    5 years ago

    Took 40 mins to make and mess up 4 subs and forget 3 mac n cheeses smh . 1st time going, won't return

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    Portillo's Rockford

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    Our friends brought us here with lots of excitement. When you walk in, there are kiosks to order at…read more-or- you can walk up to the counter and order. After paying, you take your receipt and choose a place to sit. There are plenty of tables to choose from and the restaurant is spacious! We didn't wait long for our food and picked it up at another counter. Our friends love the Italian Beef Sandwich. Highly recommend it, along with some fries and onion rings. My husband got a hamburger with an extra patty and customized filling, e.g. lettuce and tomatoes, hold the pickles and cheese. I was happy to see a chopped salad on the menu- good sized, lots of good stuff with 2 little containers of dressing. Quite tasty. If you're looking for something between fast food and sit down, Portillo's is a good option.

    Portillos is a treat. It's my favorite fast food restaurant. It's always a tough choice if I'm…read moregoing for the Italian beef with hot peppers or the Chicago dog loaded up with all the goodies. Today I chose Italian beef and it did not disappoint. I also ordered a side of fries and cheese sauce because if you're gonna do it, you might as well do it right!! the restaurant is tidy and welcoming, and the service is friendly and efficient. The only real downfall on this location is how hectic the parking lot is and the chaotic drive-through. And a few things that could use some improvement, the numbers being called out for food are muffled and the music is quite loud. Maybe adding a digital display that tells you what orders up by the number like they do at the DMV

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    We never had Chick-Fil-A, and we needed a bite to eat, so we tried it out…read more The first thing we noticed (and my wife is retired from food service) is the place was Very Busy. Even for a Saturday night, VERY busy. She noted that she was surprised it was so busy. She ordered their 4 Chicken Fingers with a Salad, which was served with roasted walnuts, and I had their Spicy Deluxe Chicken Sandwich. Let's start with the Chicken Fingers. They looked bigger on the menu board - they were actually quite small, with 4 of them fitting in a box which was around 3" x 4". They came with 4 packages of the Chick-fil-A dipping sauce which was kind of sweet. My wife was surprised at the small size of the chicken strips. They were smaller than other places. I had their spicy deluxe chicken sandwich with their waffle fries. The waffle fries were very good, nicely salted, and tasty. The spicy deluxe chicken sandwich was spicy, but not that great. The breading was pretty plain, and while the chicken was good, it was not WOW - I WANT TO COME BACK good. They have a nice play area, with a place for parents to sit and watch their kids play. The restaurant was nice and clean, and they even had a place to drop unused packets of their various sauces and ketchup and what not. Service was prompt, we ordered, got our order tent, sat at a table, and the food was out in a few minutes.

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    This place has a unique, fun atmosphere, and lots of different chicken choices. The layout is 3…read morestories and seating is a little tight but love that they have one of the only rooftop bars/dining areas in the city with a great view! Ordered one salad online and it said it would be ready around 6:25, but wasn't ready until 6:40. I was bummed at wasting 15 minutes waiting inside, especially since my order was small, so I wish their estimates and online ordering were better. I probably wouldn't recommend coming here if you're in a rush. Once I got the food, though, it was one of the best salads I've had in a long time (technically called the "Disco Greens"). It was delicious so I'm adding back a few stars for that. We'll give it another try soon, it might have just been an off night

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