Standard FH location. Very clean!! Tables aren't too close together and the pickup area is accessible. Staff seemed friendly but I did an online order so not much interaction. Everything was great and my order had no issues. Delicious, as always. Hook and Ladder has my heart! Notes: This has nothing to do with FH but the parking at this spot is a big mess. You'll likely have to park at the bank or by the dumpster. I definitely recommend going for an early or late lunch because right at lunchtime is definitely worse. The bank gets busy and this section of the strip just seems forgotten when it came to parking spots. read more

"This was my second time ordering online from Firehouse Subs, and it was a frustrating experience from start to finish. First, I noticed a price increase and a note stating 'no reimburse' for ordering two boxes. I placed the order anyway and drove two miles to the store. When I approached the counter, the employees--who were busy chatting--actually walked away to the back of the store. When I asked about my order, they told me it wasn't in their system. I asked if I could just wait or cancel the online order to pay in-store, but they told me I had to go home and cancel it myself. I went home, only to discover there is absolutely no way to cancel a Firehouse online order. The online chat is useless, and there is no customer service phone number to call. Defeated, I went back to the store with my receipt. The receipt said my order would be ready at 4:00 PM, and I arrived at 4:15 PM. They told me it wasn't ready, double-checked the computer, and then said they would get it--but then made me wait for a customer who arrived after me. I eventually got my food, but Firehouse Subs has lost a customer. Between the broken online ordering system, the unhelpful staff, and the complete lack of customer service, I will never be ordering from here again. I have a large social media following and will be making sure my friends and followers are aware of this terrible experience." read more

I've stopped here a couple times for lunch in the last couple of weeks. It had been a little while since I had had Firehouse Subs and I'm glad I stopped in. I am never disappointed by the food I get from this company. On my first visit, I went with an Italian, which is my go to favorite, but I customized it a bit. They did a perfect job on it, and I loved it. On my second visit, I tried the firehouse hero, which I also customized a little bit. This was my first time having this one, and I was totally impressed with it. I went with a medium sub each time and had them as a meal which comes with a small bag of chips and a drink. Every sub comes with a pickle unless you don't want one. if you haven't tried Firehouse Subs then you really don't know what you're missing. I always get a hot tub just because I like them that way. this location is right around the corner from the Florida mall tucked away in an odd corner. Like all their locations they have a long counter on the one side where you place your orders and then pick them up at the other end. They have a couple rows of tables if you want to dine in. Chips are on a rack towards the back near the soda machine. The one new thing they have which I tried on my second visit. Is there a hot sauce bar. I know a lot of restaurants have been doing this lately, but I have not really experienced one outside of someplace that was Mexican orTexMex. They have a really good selection in a varying range of heat. I went with one that was near the middle and it had really good flavor and heat to it. It added a nice touch to mysandwich. read more

Firehouse Subs - Italian - Fast Food Near Me - Orlando, Florida

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This is my second time coming to this location and this confirms that this location is the most unwelcoming restaurant business that I have ever been to the employees are dry. They don't greet you. They just walk up to you. Ask you need to order. No I'm good. This will be my last time coming to this location and then when they give you your food, they just set it on the counter. Doesn't even call your name either even though you're sitting right there which makes no sense. Do yourself a favor. Don't come here. read more

Good thing about Firehouse is that the quality is always on point. The staff are all new but seem to be friendly. I do miss the old staff that was here but hey times change so it's just part of it. My hook was excellent read more

Firehouse Subs - Fast Food Near Me - Orlando, Florida

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This location is one of my favorites. It's always clean and the staff is always friendly. My favorite sandwich is the Hook and Ladder. It never disappoints. Great taste and that bread is so fresh and soft. They have a new Coca Cola Freestyle machine. Love it! Tried one of their chocolate chip cookies for the first time. As one who doesn't like all chocolate chip cookies, I will say theirs are very good. read more

Firehouse Subs - Fast Food Near Me - Orlando, Florida

Sad to write this as I love firehouse. Ordered Uber eats from this location. Food was delivered and after a couple bites noticed the entire bottom bun was molded over. Not just a little(see photos). I called the store to tell them and got no real response. I was told, well we get fresh bread everyday so that's not possible. Well it's clearly possible. Called firehouse corporate. Was told the store owners would contact me. And, nothing. Filled out an online form and got 4,000 pts . Really. You sent me a disgusting, molded bun and offer me some worthless points. Unreal. Horribly disappointed in firehouse. read more

Firehouse Subs - Molded bun on kings King Hawaiian Sub that was sent to me - Fast Food Near Me - Orlando, Florida

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I really like this brisket sub w/o the bbq. sauce. Great tender brisket with a cheddar slice and mayo. The white bread is soft and warm ..dang, what's not to love!? Friendly counter folks who helped me with the In & Out process real efficiently. Pick up a nice clean, very red pickle bucket for a $3 donation. Seen for $7 at HD. read more

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Do yourself a favor and do NOT go to this Firehouse Subs. The employees there are very unorganized, and the manager is very rude. I had placed an online order at 11:45a for a 1:10pm pick up. I arrived at the store at 1:15pm and had to wait 8 minutes for them to make my sub. When the manager handed me my bag, I had to ask for my cookie (that I had paid for with my online order). He placed the cookie in the bag and said "sorry about that." I told him how I placed my online order at 11:45a & still had to wait and he said "yeah, sorry" in a sour tone. I told him I would write reviews on social media and he, in a condescending way, said "I look forward to it". I have a very short lunch break is why I placed the order to pick up at 1:10pm. I will Never go to this Firehouse Subs again. read more

The staff is here deserve a raise! Every time I come in I feel welcomed. I love the diversity of members you have here at this store! The service is always fast and on point. My food taste good every time I see Cameron In the store. Dude is always happy and he's a great sandwich chef! read more

Firehouse Subs - Medium toasted ham sandwich - Fast Food Near Me - Orlando, Florida

Today on July 20,2022 I visited this location to get my free birthday sub and I absolutely LOVED the customer service. They greeted me with "happy birthday" and treated me the absolute best. The food was so good I did my little happy dance haha:D I loved the employees energy and the place was very clean. read more

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First I'll explain why I deducted one star: horrible parking and not a lot of seating. Especially during lunch hour and this entire plaza gets slammed during lunch hour! But these things aren't entirely the restaurant's fault, so I can't hold it against them too much. Came for a medium Italian as always. The cashier (who I think is the manager) was friendly and quick. He was up selling the guy in front of me to upgrade to a large sub, but he didn't with me, for which I'm grateful. Food came out relatively quickly and was hot and made just right. The bread was cooked to perfection so it wasn't soggy at all. Coming back when I have that sandwich craving. read more

Excellent service fast delivery of the sandwiches restaurant is clean but they seem to have a ac problem that they quickly resolved with a portable ac. I Also like the initiative to round up for the fire fighters charity. read more

(11/1/2018) Came primarily to get a helmet for a party, got lunch to go. Had the Firehouse "Hero." Not sure how I feel about the steamed meats and cheeses. I find it gets squishy, but it's def moist. Got the sub "Fully Involved" (meaning topped with everything). Meats and cheeses were a good quality. Virginia honey ham was decidedly sweet. The sub roll is def on the chewy side. The way the subs are built, there's definitely a lot of slippage to it when you go in for a bite. Everyone was very nice, almost too nice. People were taken aback and unsure how to respond. Just realized you can get the subs cold, too. I might just go for that next time. read more

Firehouse Subs - Firehouse Subs (interior) - Fast Food Near Me - Orlando, Florida

I went to this location on the 27th of April, at around 11 am. Everyone there was friendly, nice, and did their job spectacularly. I have never posted a yelp review before, simply because I'm used to the normal service by everywhere, but they went a step above. Shout out to the entire crew there, definitely one of the best firehouse subs I've ever been at read more

The staff here is so awesome! The manager comes by and checks how everything is. They take their time getting the order right. The place is clean as can be. Definitely the best firehouse I've been to in a long time. True family atmosphere here! Great work guys! read more

Ordered here from my Uber Eats app. Lots of cool options for different subs and sides. Very unique. Food was really good and would definitely try again. read more

Firehouse Subs - Firehouse meatball sub - Fast Food Near Me - Orlando, Florida

Jamaican Jerk Turkey I substituted with chicken. Suggested by Christi. Yummy. We love our Brisket Cheddar on wheat! Thank you Matt for finding my favorite sauce. Georgie Peachand Vidalia Onion Hot Sauce. Christi and Matt both greeted us with a big smile!! And guess what Yall Sunday kids under 12 eat FREE!! God bless yall abundantly!! read more

Stopped in for a quick lunch and maybe I should have gone elsewhere. The woman at the register was the highlight of the trip. She was so sweet, and funny. I ordered the hook and ladder fully involved with a pickle on the side. The major problem was that my sub was not hot. It was lukewarm on the outside, and the meat inside was cold. however the cheese was melted but the sub roll was soggy. They do put a good amount of meat on the sub and the sandwich did fill me up. My pickle was not a happy pickle. When I pulled it out of the bag it slumped down into a frown. It was such a sad little pickle, but I still ate it. Perhaps the problems I had here are indicative to the lunch rush and that during slower times you are more likely to get better food. read more

Great crew. Had me laughing while making my sandwich! The restaurant was very clean. Both subs were delicious!

11:58 am. Lunch at Firehouse starts with the employees calling out "Welcome to Firehouse" on your entry. The decor is classic firestation down to the dalmation accents and red trim. I love the bread that they use and the choices are your standard mix of hot deli style sub sandwiches. I've had almost all of them ranging from the Meatball sub (4 stars) to the Engineers sub (very close to 5 stars) For me, I can never give a Pepsi only fast food place five stars, although the food is fantastic, I'm a Coke fan from before the Mean Joe Green commercial. It is crowded at lunch so I would suggest 11:45 if you can swing it. They also have a wide assortment of hot sauces on the counter if you want to light a fire in your mouth. read more

Exceptionally great customer service, great sandwiches, and clean establishment. My favorite is the pastrami since they slice the meat pretty thin which I like. There are tables outside too. I have only eaten here a handful of times but have never had a bad meal. read more

I have always wanted to try Firehouse Subs, but I steered away due to the pricing for such small subs. Well, while vacationing with my bf recently. One of our stops was Orlando. My bf was coming down with a nasty cold (bummer) so I decided to go out and pick me up something to eat and bring it back to the room. Looking at near by eateries, I opted for Firehouse subs, hey there is a first time for everything. I entered the location which was ducked off in a shopping plaza. Three gentlemen greeted me. I was so confused on what to try because I was starving and everything sounded good. A few minutes later, I decided on the Turkey Bacon Ranch. GREAT CHOICE!! The sandwhich is a bit small but, my palate thanked me for the option. The bread was slightly toasted, the ingredients were fixed to perfection on the sandwhich. I think I may want another one as I am doing this review!! I will also say the prices on their to go menu is different from the prices on the board in the store. Not by much, only .20 but it is still not accurate. I pointed this out to the manager and he stated I was the first person to ever informed them of that. The manager got rid of all the menus and apologized. He offered me some dessert for their error. It was not a big deal, but the chocolate chip cookies were calling my name. read more

I like the Firehouse Steamed subs, they are delicious. I frequent this location from work often and felt I needed to list this location. They do have 292 other locations so look them up to find one closest to you. My personal favorite are the New York Steamer Sub and the Engine Company Sub. This location gets busy at lunch time and it can take a while to get your food. read more

The food is good, as expected with Firehouse Subs, but what sets this eatery apart from other restaurants is the incredible customer service. I was seriously taken aback by the attentive, friendly staff, who really went out of their way to make the experience pleasant. I normally wouldn't write a review based solely on the service, but when a company has such overwhelmingly great employees and service, it deserves shoutouts and praise. Thank you to Cameron W (not sure if I can give full names here) for being an awesome representation of your company, delivering great service, and I hope more employers hire people like you for their front end representation, or have you train them! read more

The subs rocked and so did the salad! Turkey Salsa Verde-under 500 calories-delicious! Firehouse Salad-400 calories-amazing and even the light Italian dressing was perfect! We will be looking for this spot in other areas :) read more

What can I say about this place other then Amazing. The staff is so friendly and upbeat. This is mine and my family's go to place for subs. My daughter loves the broccoli soup and her chicken sub. And it's so a plus cause she is super picky. Me and my hubby have had so many different subs and they are all good. read more

Excellent experience! Everyone was friendly. The food was delicious! The best part is that even during a pandemic everyone was still kind of attentive. Quality did not waiver. The staff worked well together and seemed happy working there. We will be returning when we are in the area. read more

Food is always really good here! It gets very busy around lunchtime and it can be confusing as to where to order your food at. Be prepared to wait about 10 minutes once you order your sandwhich but either way its still really good and also REALLY small inside. read more

So I've been to this Firehouse several times and I've never been disappointed. I truely love Firehouse subs because they're warm, hearty, and oh so tasty. My personal favorites are the Hook & Ladder (plus cucumbers - no extra charge) and the Smokehouse Beef & Cheddar Brisket... you can actually see the smoke coming out of the sandwich! My daughter loves the meatball sub and my boyfriend really likes the Turkey Bacon Ranch. If you order the meal you can your choice of chips and soda... they have the soda machines that has a whole bunch of selections that you can mix flavors. Oh and you get a pickle! This place is way better than Quiznos and definitely Subway. It's more expensive but worth it! Enjoy! read more

Very nice and quick service. Me and the hubby grabbed a quick bite. I got the lite sub and he got steak and cheese large and we both devoured it. Bonus, we even got a pickle though we got to go. read more

This place is so trash the steamer are always dirty every time they make my sandwich and my bread is always soggy and the managers employees are disrespectful I love firehouse subs but that place suck there food quality has to improve and constantly messing up my orders read more

My family and I have visited many firehouse subs and I have to say hands down this is the only location that I have received all of firehouse subs values and quality. Other restaurants may have nicer decor but their food quality is sub par or the sandwiches were not even made correctly or the meat steamed hot enough. This store gets it right every time. read more

I love Firehouse Subs, hands down the best sandwich spot. If you plan on getting cookies do not get lemon cookie. My taste buds were insulted, but the subs fiye! read more

The combos were awesome, and staff was very polite and attentive. It was so good I finished off my wife's sub.

Been here a few times. The subs are nothing special but pricey for there size. The service is good but that is about it. There are so many other better sub places around here for around the same price. About the only place which I would say fire house has better sibs than is subway. read more