I have been going to Firehouse subs for a long time. But lately the sandwich are getting more expensive and also smaller. Same thing for the salad and the dressing was water down. I am very disappointed. The taste is good, a large sandwich used to last me for 2 meals, but now I have to eat the whole sandwich. read more

You can't ever go wrong with a FireHouse sub! Between my grandmother and husband we are come here at least once every two weeks for lunch/dinner! My favorite is the Club on a sub (all involved). This has to be the best sub place around, the bread is so soft and everything is just made perfectly. I always order from the app and go in to pick up my order and it's always done on time! Love the subs! read more

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Insanely slow. There were no other customers and it took the 4 staff members approximately 15min to put meat on bread. Wild.

Firehouse is one of my favorite casual sub spots. The employees take their time and make quality subs.

Came here for the name of the day for hubs. Name starts with a Da so he got a free sub with purchase. Love these deals! For a little over $3 he got a soup and full size medium hook and ladder. Walking in your know you're in a Firehouse. The smell of the heated meat yum! Hook and ladder is always our favorite sub here! The tables weren't clean which is why I've rated 4 stars. Staff was friendly but appeared to be more focused on the conversation they were having instead of focusing on the customers ready to place orders. read more

Firehouse Subs - a sign on a brick wall - Sandwiches Near Me - Orlando, Florida

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Terrible service only care about online orders people waiting inside.told to wait til online orders are done.the subs are good as always.

Just the best hot subs around, and I mean it. This location never fails, and the staff is super nice. The main issue is the parking is tight but that's not their fault. The subs are always fresh and tasty while still remaining fairly priced. The atmosphere inside is nice and you can sit down and enjoy your food. There's usually a family eating there as well and everyone always seems happy. Posting this review is making me hungry for another sub- haha! read more

Firehouse Subs - Smokehouse Beef & Cheddar Brisket - Sandwiches Near Me - Orlando, Florida

Drove out of my way to get dinner here on a business trip. I'm allergic to gluten and there aren't many places I can eat. Placed my order through the app and got to the store. Waited a few min then they called my name. "Sorry....we are out of gluten free bread". These places suck royally when they can't maintain supply of BASIC ITEMS. if you ran out of regular bread, yall would be screwed. But you don't give a rats a$$ when you run out of GF bread. Those with allergies are f--ked by your poor ordering skills. The store said they can't do anything to give me my money back -- I need to request through tech support. Got a response rather quickly from tech support, and they said they CAN'T REFUND ME....THE STORE NEEDS TO DO THAT. The store lied to me and didn't give me my money back, nor did they give me the food I ordered (since they were out of GF bread and I'm allergic to regular bread). What a clusterf--k. Thanks, but no thanks for a crappy experience and stealing my $17. read more

4.5- Delicious, quick, and easy Quick Orlando getaway staying at a nearby hotel. Wanted something easy for poolside and I was craving a salad. Meatball sub (large and medium)- good flavor, bread wasn't soggy, kids and husband enjoyed. Grilled chicken salad- add diced cucumbers and pickles as well as banana peppers. Peppercorn ranch on side. Split by two with daughter. Fresh, good flavor, good amount of chicken/protein. Will go again, really yummy. Easy after park meal. read more

Never have I been to a firehouse where as soon as you walk in (before you even order) they tell you up front it's going to be an hour wait bc two ppl are making subs and the have doordash orders.... If I could leave zero stars I would. read more

Had a very pleasant experience at this location, we aren't even from FL, tried the pizza sub and added banana peppers and it was delicious. Service was speedy and professional, restaurant was very clean. 8/10 recommend. read more

I came free for a medium sub when I was attending a conference at the Orange County convention center. There were 2 girls behind the counter. One of them was new but she was so sweet and helpful. We made some small talk while my food was being made. The sandwich was great. It comes standard- I didn't have a lot of choices for toppings to put on top. Maybe that's normal. But it was my first time at a firehouse sub place. The sandwich was tasty and they weren't stingy on the amount of meat they included. I ate the sandwich the next day and it was still delicious cold! read more

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I just ordered a club sandwich. The only another family of 4 been waiting for their food & they ordered before me. 4 people are working to make sandwiches & how long does it takes to make a sandwich? Worst services ever! Floor is dirty, but cool inside during hot weather. 20 minutes and still waiting for my sandwich. read more

I would go to subway before I come to this firehouse again. It took them 25min to make my sub. Not only that once they were done a coworker called out " A ". There was only two families in the restaurant . One that ordered before me and one that ordered after me. The one before had already gotten their food so I responded " I think I'm A" . Another coworker then responded back by stating the type of sub it was and I said yes that's mine but my name isn't "A". Then other coworker that took my order , I (forgot his name but he was African American heavy set with wicks(dreads) in his head) " that's what happens when you don't give me a name. Uhm excuse me! He never even asked for my name!! When I expressed that to him he was rude again and responded again saying with an attitude "you didn't give me a name." What kind of customer service is that?? read more

Firehouse Subs - Sandwiches Near Me - Orlando, Florida

ordered a tuna sandwich through a delivery service. i get it and 3/4 of the sandwich has plain canned tuna and the 1/4 has actual tuna salad. read more

Firehouse Subs - Sandwiches Near Me - Orlando, Florida

Very good sub restaurant. I had the hook and ladder sub and it was delicious. Their bread and meats are unbelievably fresh!!! My son had the turkey bacon ranch and it was super good as well. Their tea is fresh brewed as well. Tons of different sandwich choices to select from. Try it fully involved. They also have a lot of good chip choices. They also have good dessert cookies and brownies. The kids meal comes with a free fireman's hat. They also donate to firefighters and support great causes. We will definitely return. read more

Firehouse Subs - the front of the restaurant - Sandwiches Near Me - Orlando, Florida

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This location is right next to SeaWorld and once again the parking lot is small and hard to get in and out of in a strip mall! My husband loves firehouse and so do I! I love that that as for service they always greet you upin entering! It makes you feel.like you matter! Also I really do miss all of that Hot sauces theyvused to have but since covid that's no longer a thing! Thats OK because where it really counts are the subs! My favorite things is the app! You can earn free subs for points everytime you go!! Plus they give discounts for first responders! If I can I love to buy a first responder lunch when I see them there! My husband loves the BBQ beef cheddar sub on white bread warm it's truly delicious and full of flavor for the meat man in your life lol! I always get the hook and ladder which has smoked ham and turkey and cheese on white small or medium size! It's delicious! Also I really lobe the pickes they give you with every subs on the side! They are so tangy and crunchy.And they have the come freestyle machine!! I love to customize my coke drinks! My son loves the kids turkey and cheese sandwich with his little fire hat lol.overall we had a great experience and will definitely be back!! read more

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Woman with no uniform on but her stomach hanging out of her shirt threatened to slap my sister because she asked her to stop speaking rudely to her. My sisters specific words to the employee were "dont speak to me like that", nothing crazy, and the employee said "someone come help this girl before she gets slapped" The store was completely empty and they took an hour for our mobile order. We are not the type to ever be rude to people who work fast food, we both work at restaurants. This lady was coming at her crazy for no reason! read more

Firehouse Subs - you can not wear this working in food & beverage lol - Sandwiches Near Me - Orlando, Florida

Great selection of hot and cold subs. Service was quick and those working behind the counter were welcoming

Normally I love my Firehouse Subs, however my visit to this location was very disappointing. First walking in I asked about the hot sauces. At many locations you can find a display rack of different hot sauces available, and the signage clearly invites you to ask about them. None at all were there except the one they sell in the bottles. Trying to ask questions was like pulling teeth, with the employees preferring to gossip among themselves than interact with the customers. Finally the last straw: they forgot my pickle skyrocketing my displeasure greatly. I can overlook the bad service but missing my pickle was like getting a sundae with no cherry on top. 1 star! read more

Stopped by on my birthday to pick up my birthday sub and of course lunch for my co-workers. I ordered 4 subs with some modifications. The subs were made exactly as they were ordered. They had all the subs made in 10 - 15 minutes. Co-workers were all happy with the taste and temperature of their food. If you stop in right at lunch time expect a line and to wait a little longer as they get very busy. Parking can also be a challenge. A large sub is around $10 and to make it a combo you will spend an additional $3 or so. I feel the food is always worth the price at Firehouse I will be back. read more

Under staffed location. Ordered online and waited over 25 minutes after the time stated the order would be ready. This is the second time they have not gotten an online order on time. Last one was not as bad. read more

This restaurant is filthy. The staff was very rude and it took them 20 minutes to make one sandwich. Restaurant hours stated they close at 10PM, but the lady working evening of 11/1023 aggressively stated the dining room was closed at 9:15pm when I tried to eat my sandwich there. She kicked another customer that was eating out as well. Bathrooms were filthy and the food prep area looked gross as well. Do not waste your money here. read more

If you are wanting to eat in the restaurant make sure you are there before 8:15 when they "say" the inside closes. The door says 10:00 pm but they kicked my family of seven out and would not let us eat inside after ordering. Good luck. read more

Delicious sub. My first time here and I will definitely come back. My brother always told me to eat at the firehouse but it never got my attention. Things change, I stoped to a fast to go sub, turkey with bacon, and the sauce that they use is delicious, the comes with the sub, soda and chips, let's not forget the pickle that comes on the side of your sandwich! Loved it. The price is really good. Way better then subway. read more

Firehouse Subs - My sub. Turkey with bacon. Delicious - Sandwiches Near Me - Orlando, Florida

Worst sandwich ever. Ordered an club without cheese (dairy allergy) and used grub hub who was also awful. Sandwich smothered with melted cheese, chips that were sour cream cheddar also dairy. Refused to refund until we made several calls to both the restaurant and grub hub. Had to argue for a refund for our entire order since we could not eat our food in front of a child with no sandwich. Terrible service. read more

If I could put a zero I would. The black man working at the counter messed up my order and gave me the wrong sandwich and I let him know I ordered a turkey sandwich not a hero and he was "no you did not." And corrected me twice saying I was incorrect even though it was his mistake- I would never order a hero sandwich. He was extremely rude and should not be working in customer service. He proceeded to tell me if I did not want the sandwich to throw it away on my way out. Like ok, the food aside, he was very unpleasant. So rude, terrible experience. read more

I love coming here before work for lunch. I always get a vegetarian sub (fully involved) with BBQ sauce and extra pickles. Wonderful and filling meal for about $6-$8 (depending on the size), I usually get the small or medium and am always full after just the sandwich. Talk about service! I guess I come here too often! After my second visit, the staff know my order down to the pickle! They are always friendly and helpful. They interact will all guests, new or veterans as though they are family. Pro Tip: come in AFTER you order your drink from Starbucks in the same plaza, you get a percent off your order! (I think it's 10%, don't quote me please). I'll most likly be back for lunch tomorrow! read more

This one is getting five stars. You know why. They actually fulfill an order when you place it unlike their neighbor mellow mushroom. Seriously being next door to an inept business is probably a boon for their business. I got the hook n ladder. It was done quickly and it was darn good at a fair price. Props to firehouse. read more

I don't post many reviews, but this team deserves it. I ate here twice this week, and I was met by Tempest who took my order. She is the sweetest person to every single customer. She knows how to deliver client experience. The sandwiches were fresh and made with care...not quickly thrown together. The owner here should be produ of the effort amd execution going on at this store! read more

The food was done early the two girls working they were very nice very respectful food was delicious it's a little pricey at nine dollars for medium sandwich but it was amazing definitely recommend 8 1/2 out of 10 I will definitely be back read more

Stopped in for some lunch. Plenty of parking. Located in a little strip mall. Plenty of choices. Prices fair. Service good. Though they did forget to put olives on my sub. A fair amount of indoor seating. Decorated with some cool old fire department pictures. Split a Hook and Ladder sub. Sub was very tasty and lots of hot sauces to choose from to spice things up! read more

Firehouse Subs - Sandwiches Near Me - Orlando, Florida

I don't know why but we ordered food online and it took almost 30 minutes for them to complete my order. Extremely dissatisfied with the wait. I don't think it should have taken so long just to get my food and we picked the time for the food to be ready. I understand that it may take a little longer if it's busy but I personally do not think it was that busy and I work in the restaurant industry. I have take into count a lot of things. The food was fine though, per usual. Nothing wrong with it. Just did not like waiting. read more

We got takeout here after a long day at Disney. The subs were big and satisfying. I had a meatball sub and my husband had an Italian sub. Even the kid sized meatball sub was rather large and was very good. A great option for a quick dinner. read more

How do they do it? Every time I go to Firehouse Subs I'm blown away by the staff. They go above and beyond to keep/hire great personalities. This is par for the course. The young woman taking our order was hugely competent. She had been there a while. But super nice, fast, multi tasking and engaged. The food is always good. For s fast sub it's better than most. Very clean. Love their magic soda machine. I would feel comfortable and enjoy eating here any time. read more

Not sure what's happening at this location I have been a regular since 2014 when a worked as the GM for Buffalo Wild Wings next door and I live about a mile away. The service and cleanliness has been on a decline. Today wife and I stopped in for our favorite subs and the floor and tables were dirty. The unsweetened tea urn spigot was not working though it was full. I told a young lady who was making sandwiches and she immediately walked over opened the top then totally submerged her gloves hand down into the tea to do something with the spigot as we poured our tea then she went back to the sandwich line resumed making sandwiches no glove changed. There was a empty tea urn behind the full one she should have poured the fresh tea into the back up then removed the spigot and put it in correctly instead of sticking her hand into the tea every time someone needed a unsweetened tea. Needless to say I just drank water Had asked for no mayo add mustard to my sandwich and they got half of it correct This place has always been a favorite I wanted to say after numerous visits since this review the General Manager Tony rocks he always out front leading taking care of the quest read more

Stopped in after a long day at Disney's Epcot, and came in as they were turning off the neon open sign. Staff was friendly and said we could eat because we made it in time. Customer service at it's finest right there. I ordered the #1 "Hook and Ladder" sub, which the cashier told me was their best seller. It has smoked turkey breast, honey ham, and Monterey Jack cheese. I would rate it as an average sub. FYI: all the subs here are served toasted and hot, so don't expect cold cuts like at Subway. ---------- Food Pros: My sub had a generous portion of meat, and wasn't as salty as some subs I've had at other establishments. The whole wheat bread was nice and soft too. Food Cons: They went a little too heavy on the mayo, and the tomato wasn't ripe (hard and a pale color). ---------- Establishment was clean, well lit, and they had one of those really cool multi-flavor digital Coke machines!! The staff was personable as well. As far as value goes, the $8 price range seemed a little steep for a medium sub (it didn't fill me up), but I guess for the area it's not too bad. Bottom line: OK sub and friendly staff, but not exactly a "dining destination". 3/5 read more

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comida en mal estado, servicio de personas no calificadas , tiempo de espera muy largo , smbiente sucio y con mal olor

Their sweet ham and provolone sub was tasty. It comes with lettuce and onions and a spicy sauce. TheTuna sub was a little on the sweet side and they could have added more tunafish and oil and vinegar dressing. Their oatmeal and raisin cookies were very good. The service is fast here. read more

Glad to hear the owner got back to me Trista. Again, anyone who goes he and expects to be served immediately beware. These people do not have the time for individual customers. They are only concerned with convention orders. There might be 5 employees working and they will tell you that you still have to wait 30 minutes for ONE sandwich. Go to WAWA or Subway. Please. These people do not care. read more