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Firehouse Subs

3.4 (323 reviews)
Closed • 10:00 am - 9:00 pm
Updated a few days ago

Order Firehouse Subs Takeout or Delivery

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Business Info

FIREHOUSE SUBS ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Classy
Outdoor seating

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Recommended Reviews - Firehouse Subs

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Inside seating area
Abigail P.

The subs are so small, and so expensive for what you get. Not very fresh and one of the girls behind the counter was rude!!! I couldn't believe how rude she was because it was literally the beginning of lunch hour. How are you already upset with life? Ambaince smelt like old mop water, they need to clean the mop or something because I couldn't stand being in there so I ate outside. Won't be coming back, doesn't seem fresh and clean to me

Pickle
Holly S.

Picked up a sandwich where I asked for no ham or pickle, added mustard. I receive a sandwich with a pickle, ham, no mustard, no cheese. The people working there are so unfriendly and rude it's actually insane. I asked if I could have my sandwich remade and they basically told me no because it was a pick up order, huh??

Delicious Firehouse Meatball
Tracy H.

Always a good sandwich. Bread is fresh. Sandwiches are nice sized. My go to is the meatball sub. Nice and tasty and messy. Go with the nine inch. You won't leave hungry or over stuffed. I think staffing is an issue here. We've been to this location. Multiple times and they seemed to be short staffed. But with that said, the staff they do have seem to work pretty good in that situation. We've encountered a couple staff members who are a tad lazy. And the pickle spears are the best. Pick up a 5 gallon bucket while you're there. The money goes to a good cause.

Missing the pickle
Emily N.

They didn't give me my pickle with my sandwich :( That's the best part about getting a sub!!! But they did offer to fix the problem which was very kind of them. I love Firehouse Subs - A friend of mine introduced them to me years ago. I think they definitely make the best subs out of all the chains! They are very pricey, but sometimes nothing beats a nice melty sub.

Suzanne C.

The app has occasional specials. Good deals. Delicious sandwiches! The regular prices are too high, IMO... but with the deals on the app, I'm down.

Free sub
Toby P.

I have to say I wouldn't imagine giving a sandwich shop 5 stars but it was worth it. I had a coupon to use but I had to use it online. I downloaded the app and looked at the menu and ordered easily enough. There's quite a selection. I placed my order and it told me the time it would be ready. I ended up being a few minutes early but was happily greeted and told it would be done shortly, I could grab my chips and drink whilst I waited. I love the fireman decor and the cause this restaurant supports. My order was indeed ready quickly and the staff was so nice and friendly. Most San Diego restaurant staff should train here first, better service than I have had most high end restaurants. When I read several reviews I was skeptical because they said this was the best sandwich they ever had. I have to say it was excellent sandwich they weren't wrong. I'm so happy to have found a sandwich shop I like so much!

Skimpy veggies, no onions, no pickle, no mustard when we ordered extra veggies and the above
Che L.

Worst customer service and sandwiches I have ever had. I know cause I ordered the same 7 hook and ladder sub sandwiches with 7 cookies for different members of my family. We ordered all 7 sandwiches without the ham, Turkey, cheese and mayonnaise and had ordered extra veggies (tomato, lettuce and onions) on all of them except one, as well as normal mustard and pickle on the side. You think they would be more generous with the veggies since you are not getting the expensive meat.. well no, they were skimpy on veggies and didn't even include onions or mustard on all orders! Before I left, I noticed 3 of them, done by the younger male employee did not have cookies!! I had to call his attention to this. I should have checked each order but I didn't know customer service sucks so bad here. In addition, when I got home, 4 did not have pickles either. NONE of the sandwiches had onions or mustard and all of them had skimpy veggies - not the extra veggies that we had ordered. On top of all the errors, one had white bread - when I had ordered all wheat bread!!! One has bits of meat when we had ordered NO meat!!! mayonnaise all over one of the sandwiches when we ordered none. Can you make any more errors??? Customer service the worst. They just do not care! They didn't just mess up on one order, they messed up on EVERY SINGLE ORDER!!! Will not come back again unless they offer to remake all my whole order right again and then some!!

2 large sandwiches
Kristin C.

Still hoping it gets better because I really want to try the seasonal Turkey Sandwich but literally about to drive to the next county to get one.

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14 years ago

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13 years ago

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11 years ago

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Page 9 of 9

Ask the Community - Firehouse Subs

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Firehouse Subs - sandwiches - Updated May 2026

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