Okay... I have to talk about Firehouse Subs for a second I went to the Lakeway location and first off--parking was super easy (which already puts them ahead of half the places out there ). Now the food... WOW. I got the tuna sub and added bacon (don't judge me--just try it ). It was SO good. The bread is what really got me though--soft, fluffy, and somehow perfect in every bite. Like... how is bread this good?? They loaded it up with fresh toppings like tomatoes and provolone, plus a side of onions and a dill pickle. I don't know what they're doing back there, but they need to keep doing it. Also, you can grab chips or other sides, so you're not leaving hungry--that's for sure. Moral of the story: if you're anywhere near Lakeway and craving a sub, just go. Trust me. Your taste buds will thank you read more

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I don't think I've ever been to a Firehouse Subs. For sure I've never been to this location. Today I came to grab something for lunch at work. I took a minute to look over their sandwiches. I got the Yurkey bacon ranch. Told them to leave it dry, no condiments. I wasn't ready to eat it for a couple of hours. So I didn't want the bread to get soggy. I was asked if I wanted white or wheat bread. I choose wheat. A few minutes later they called my name with my sandwhich in a to go box in a bag. A few hours later when I was ready for a late lunch, I opened the box up and saw that the sandwich was a decent size. It was cut in half on an angle, and everything looked really good. Turkey, bacon, tomato, cheese and shredded lettuce. I added my own oil and vinegar. Was delicious. The bread was soft and the lettuce was crispy even when it sat in the fridge for a couple hours. I walked around and saw they had a patio. Completely covered with a roof and trees that shaded it too. The patio is huge and is shared with another business next door. Lots of space! read more

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Sandwiches are good but it is not the cheapest option for lunch, I've gone here multiple times and dealt with waiting a long time for my food. They also miss special requests frequently. (Ex, forgot my friends no tomatoes order) read more

It's ok although guys preparing sandwiches have beard and kinda long hair. Not wearing hair or beard nets

Subs at Firehouse are nothing like at other sub places, at least not like most of them. The subs are delicious and flavorful, the bread is fresh, the chicken is tender and the veggies are crisp. They seem to have enough choices to please everybody and they donate to the fire department. To top it all they also have a loyalty program that rewards free subs after you have ordered a 10+. Sometimes they have Garlic bread as an option and We love it. Its one of our go to places and will remain that way. read more

Firehouse Subs - Cajun chicken - Fast Food Near Me - Lakeway, Texas

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Love Firehouse Subs! Disappointing there are so few in Austin. Have to drive so far just to go there.

I paid $1.75 for bacon, & this is what I got. Bread was soggy even though I had just ordered it. Maybe 7 chopped pickles I added. Not asking for world's best (or I wouldn't have ordered from here) but it's not a lot to expect an edible, more-than-half-ass sandwich for $13.54. read more

Firehouse Subs - Hook & Ladder. - Fast Food Near Me - Lakeway, Texas

they are fast and efficient - never had a wrong order. Tray & crew are super friendly and always freer us as we come in to the store! read more

I believe this firehouse is a franchise that's family owned and operated and it absolutely feels like it! Every time I come in (which is often as my girlfriend works nearby), I am immediately greeted with a genuinely warm welcome - Daphne is a standout employee. The food is always fast and incredibly delicious. This is 100% one of my favorites lunch spots. I really cannot recommend it enough. read more

I love firehouse subs! It's been a while since I've been here because I didn't realize there was one not too far away! I used to go occasionally when I lived in Round Rock and I think they're the best subs around!! They are warm and tasty! I highly recommend any of their subs! read more

New owners raised prices and reduced quality

First time Customer. Ordered a large Italian with double meat. 30 dollar Sandwich that was delivered was tasteless to slightly sweet. Asked for extra oil and vinegar but none was on the sandwich. In fact, no seasoning of any kind was present. Maybe fire the person who keeps making the product incorrectly? See other reviews below. Very disappointing, Won't be back. read more

Ryan makes t-h-e best sandwiches. I don't know how he does it!?! The same ingredients made by others do NOT taste as delicious. The tuna is fresh. The bread is lightly toasted. Provolone is fresh. Veggies are chilled and crispy. Ryan will remember you! read more

When you walk into the place the people are very nice. The food is so good especially the hot turkey and cheese. And once you get your food you can sit down in the back patio read more

The sub was great with a warm and charming customer service. i wish i had known you guys for a while and the fact that you guys supports our veterans and first responders is worth coming for more. its a quiet and very neat place read more

Consistently great customer service and food at this location. We started eating there recently and it is a welcome change from the attitude we get at Thundercloud. I prefer my sandwiches cold and forgot to request that when I ordered but it was not a problem. We'll be back! read more

The service is very slow. Over 40 minutes for fast food that was ordered online. The food is okay. Very wet. The sad thing is there is nowhere else to eat in the outdoor mall. The turn over of staff is very frequent. The main guy, manager?, is not pleasant or nice. read more

If you're comparing your business to fast first responders, my house would be burnt to ashes before the food was ready. Took at least 30 minutes for 2 small subs, which weren't that great either. Would rather go to subway, thundercloud, jersey mikes, jimmy johns, Sean johns, my own kitchen, anywhere but this specific location. read more

This place couldn't get any better if they tried! Staff is friendly, genuine, and professional. Food is already perfect, no mistakes, and hot and fresh sandwiches. Staff and employees required to wear mask, but customer isn't harassed or told to leave if they don't wear it, at least not in my experience. Cannot recommend this place enough! I would drive across town and out of my way to come here! read more

YELP, You never fail me! I was working in a neighborhood right down the road from here and went on a limb and tried a new place. WOW, was I impressed! I ordered the Italian sub, and I must say a medium is very large and filling. The first thing I noticed was how they did not hold back on the meat. The sandwich was perfectly put together and the flavors all went together very well. I don't frequent sandwich shops often but this one, I will return to. The staff was very friendly, the bathroom was clean and they had a huge patio area that over looked part of a golf course and a little pond of some sort. 3 of my co workers all ate different subs and everyone said it was fabulous. Keep up the good work Firehouse! read more

Firehouse Subs - The Italian is full of meat! Yummy!! - Fast Food Near Me - Lakeway, Texas

Absolutely love your subs, but please ask all of your team making sandwiches to wear their face masks. Very strange when customers are wearing masks watching the staff makes their subs without face masks. read more

Decent choice for subs in the Lakeway/Lake Travis area. I'm more a fan of Jimmy Johns, but they lack hot subs. Firehouse does a better-than-average meatball, and a horribly named but very good pastrami-corned beef sub called the 'Steamer'. (Yeah, for those of you from the East Coast, stop snickering.) Definitely worth a stop. This place gets 3 stars on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a meal here. 4 out of 5 stars: Come-to-Mary good. Would be OK being seen eating here by Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

I just received my second Cold Italian Sandwich in a row without any ItalIan dressing or seasoning. When I spoke with the manager by phone, heven could care less! He only stated that next time they would try to do better. Apparently customer service at this Lakeway, TX location doesn't matter. What a let down. read more

I'm back again, and this place really is a 5 star experience! Love the sandwiches, love the environment, great experience every time I've been. The lady had turkey bacon ranch, and it was delish...I had the club on a sub again, delish. I spoke with the owner, and he told me he had been passionate about Firehouse for some time. He had even tried to open one in Florida, but all the franchise opportunities were taken. Well, I'm just glad there is one close to our place.... it is delish. read more

Firehouse Subs - Dumb silly yum! - Fast Food Near Me - Lakeway, Texas

If not for Uber Eats and Firehouse Subs, I guess we would be dead. The shop creates the best most fresh and tasty sandwiches of quality ingredients. The food is healthier too than the burger and fries. Never had a bad bite of food from here. read more

I love this Firehouse Subs location. The staff is very friendly, especially the owner, Steve King. The food is consistently delicious. This is one of the few locations that has an outdoor patio, which is a very pleasant area to enjoy the food at, since it has a nice view of the golf course and a pond. Altogether it's a great experience. read more

WHY is it always so effing dirty here?!?!!! The tables, the chairs, the floors, the bathrooms... I watched an employee who makes sandwiches pick up chunks of mud off the floor while wearing his gloves. He was the same guy who later brought out our food. Given how filthy this place is, I cannot help but wonder if he took off the gloves, washed his hands then donned new gloves?? Also, is ANYONE happy to work here?? Everyone always looks so miserable. The warm sandwiches included warm lettuce and warm tomatoes. Suffice to say that's already not pleasant but it also made the bread soggy. The cookie my toddler wanted (I split it with him) was so awful I spit it out in a napkin. We will never come back. read more

We have eaten here quite a bit over the last year and are very happy with the friendly service and the consistency of the food. Whenever I think about a sub for lunch/dinner this is my go to place. I would highly recommend Firehouse subs in lakeway read more

The older gentleman with the New York accent at the register removed his mask to talk to employees as they were making my sandwich. Really? He also didn't have any gloves on as he handed me my drink cup. The place looked filthy. The drink dispenser was disgusting. Won't be coming back. read more

Found this place in yelp.... Best decision! Will definitely be coming back before I leave town and will come back next vacation! Sat on the deck, nice view and very relaxing. The employees are very nice and told us what to do in town and what's good to eat here. Like the set up and the feel of this place!!! Try the meatball sub!!!!! read more

Firehouse Subs - Fast Food Near Me - Lakeway, Texas

Best firehouse in area!!! Has best prices and subs!!! It is in a great location. It also has a great selection of subs and other items like salad and sides. The crew is great, friendly and accurate in the order. Great stop for sub craving!!! read more

What a great place for a sub. I been there a few times and the food is always fresh and the staff is friendly and courteous. Love the fact that the support local first responders. read more

I stop at this location once a week while I'm in the area for work. Thus far, every time I'm here, the franchise owner is working the register and it seems he takes great pride in his location. Everything is clean and well organized, speed of service is great, and the patio is awesome. I mostly decided to write this review because I noticed the multiple negative reviews about the place being dirty and the sandwiches being crappy and that was so far from my weekly experience that I felt compelled to set the record straight. Sure the employees don't look like they're having much fun but how fun can making sandwiches really be. I'm sure I don't look like I'm having much fun when I'm typing up TPS reports. They're working, leave em alone. Great location, great sandwiches, check it out for yourself. read more

This place is stupid, their menu is a lie, and their food sucks. The only saving grace is that the employees I dealt with were pretty great. I'd never eaten at a Firehouse Subs before, and I decided to give it a shot. Their menu clearly delineates a middle section for hot sandwiches. It doesn't, however, tell you anything about what you can get on your sandwich - no list of veggies, no list of meats, what you order will be a total mystery. With rare few exceptions, I think the very concept of a hot sandwich is repugnant, let alone a hot sub. I ordered a roast beef sandwich to go, got it, and drove off. As I was driving, I noticed that my sandwich smelled exceptionally strong. Not bad, just strong. I had a hunch and, at a stop light, checked it out. The sandwich I'd ordered, not from the hot sandwich menu, was hot. There was lettuce on my sandwich that was going to be a wilted mess by the time I got home. I had mayo on the sandwich, for crying out loud. I called their customer service and was told that, like I'm supposed to be psychic and know this, all their sandwiches are hot. There is a specific section of the menu for hot sandwiches. Why would they do this if ALL the sandwiches are hot? I took a bite out of the sandwich when I got to my destination, just because I don't like to waste food, and it was just as I suspected - the entire sandwich was a hot, limp, disgusting mess. I threw the remainder out because I couldn't bring myself to eat the rest of this garbage. Their ingredients are bad, their corporate customer service is bad, their menu is a confusing lie... Do not eat here. Just don't. There is a Subway a few blocks away, so just eat there. Firehouse Subs needs to go out of business and leave everyone involved bankrupt and only able to afford bologna to survive on. I HATE this place and I cannot wish enough bad things to the con-artists behind it. read more

Absolutely positive I will not be back to this location. And if this says anything about how the others are, ( I have only been to this one) then I'm not going to eat at them either. I have found myself here twice and the first time their attitude was the problem. But just now I ordered 2 sandwiches and went out back to sit down with my girl and child. After I noticed people coming out and sitting down then the employees bringing them food did I get curious. Well turns out my food has been sitting on the bar top for 15 min without anyone telling me a thing. They then tried to apologize........ this is not service, subway is better service than this. Am I supposed to be a firefighter to get someone to tell me when they are done making my food. WTF man read more

I never have a problem with firehouse subs no matter the location. I pre-ordered while on my way during lunch break. I got there and food had just finished perfect timing. read more

Firehouse is normally pretty awesome, Just not this location. A bunch of kids working here serving soggy sandwiches. Saw one kid make a sandwich using old uncovered mayo. This place was butt. I'll pass. read more

I like there sandwiches and their bread. I love their salads and their variety of chips. This is a great location. I would highly recommend it anyone . read more

Not gross like subway, not all snooty like Quiznos, and jimmy johns are you even trying. Taste leaps and bounds over all three. Very friendly staff. One of the coolest coke machines ever with over 80 different drinks. They also support the local Emergency Services. From now on I will not go anywhere else for a sandwich. This truly is top of the line quality. Give it a try. My favorite is the Smokehouse Beef Brisket and cheddar, with a little bit of the Hank Williams hot sauce, not the Hank Williams Jalapeño hot sauce, that stuff is nasty! Go! Go! Go! read more

As a lover of awesome subs this is the best place in central Texas. Friendly, courteous staff, excellent choice of Subs and outstanding clean facilities. This will be our go to place for subs in Austin, try them...you'll like them, trust me! read more