We always have a pleasant experience here. Food is hot and fresh. The staff go above and beyond…read morewith welcoming you and making sure you are satisfied with your order. Not sure what his name is or his position there but I would guess he is the manager. Older gentleman. He's always nice and accommodating. We love five guys!

7p weeknight visit inside store. Decent amount of customers; no line for ordering. Haven't been to…read morea Five Guys in over a decade, so I had to take a minute to make decisions. Wasn't a fan of it then, not sure that's changed. Placing the order was a challenge. I asked for 2 cheeseburgers (the menu shows options for a cheeseburger and little cheeseburgers - that's it for description), and I was asked if I wanted 2 patties. I said I didn't understand, because I didn't see anything on the menu that mentioned a choice in the number of patties. She asked again if I wanted 1 patty or 2. I asked if that was the difference between a hamburger and a little hamburger & she just looked at me. I started over and asked, "If I order a $9.95 hamburger, how many patties are on it?" She said 2. Okay, so I ordered 2 cheeseburgers. Hurdle passed. Usual ketchup, mustard, mayo, onion, lettuce, tomato. All toppings included. Small fry: $4.35. Order was up in 5 min or less - super friendly kitchen staff - and $26.61 + tip later, I left the store. Fries were plentiful and all over the bottom of the bag...and not crispy. Homemade, yes, crispy, no. Husband was aghast when he saw the hamburgers are 2 patties and could only eat one hamburger. I tried it, and it truly had some amazing flavor. The other hamburger went in the fridge and 3 days later was stripped of the bun & condiments and used as a meat with a vegetable side. I wish I could say I'd be back to this institution that others love, but I just don't see it.

Haven't been inside the actual establishment, but ordered through DoorDash. I will continue eating…read morehere! Creative way to add onto fries, and it's sooooooo good. Definitely recommend, it's a must!

The food was amazing, the staff were amazing and a nice place to sit in eat. It's a clean spotread more

How was a good experience great choice selections I'm a sucker for chicken salad so I definitely…read morehad to try it. The chicken salad was fresh tangy and creamy Mike's way. It's a simple recipe with celery, chicken mayo, and probably some other ingredients but it was just what I needed. A great sandwich the store is always clean. They're always polite. Surface is fast food tastes fresh. They got a lot of options for drinks and tea and lemonade gluten-free options for those people that don't like anything that looks like bread to taste good or have good texture ha ha ha ha good job Mikes. I still wish most places had Wi-Fi and posted the Wi-Fi but there's a coffee shop next-door so that's fine. I'm sure you don't want people doing their homework and spending too much time.

Fast, friendly service, lots of folks working here and very efficient staff. They had two workers…read morepreparing my two subs (kudos for that) and I was especially impressed and happy to know that March 25th marks the day 100% of all sales proceeds are donated to charity. I believe the organization was the special Olympics because I saw a tent outside. Needless to say, those were the best $48 I could have given to a business. I applaud companies that share their wealth!!

The food is fresh, hot, and seasoned to perfection. The fried chicken is crispy on the outside and…read morejuicy on the inside, and the seafood is cooked just right

So to start off new place in Gentilly Great Food, Better…read morethan the food is the people that work there are friendly,polite and fun to deal with. Catfish. A Plus Shrimp A plus Boudin Great And the Crawfish flavor and price was excellent Stop by and try it ya self

Wish they had a grill shrimp pizza They couldnt sub grill…read moreshrimp so i had to order grill shrmp tacos It would've been nice if it had lettuce and salsa added to it

I came here on a random Thursday since my cousin recommended me this place. I got 4 of their Rock…read moreTacos since they had a "Rocking Thursday" deal where each Rock Taco is $2.50 each every Thursday. I also got a bottled Coke from the fridge ($3.00). For the price, the portion was pretty big and had good flavoring to it. The shells were evenly fried so it wasn't too overpowering. I just wished they told me the Consome added to my order was an additional $2.00, as I didn't even know until after they gave me my receipt. The inside looked like your typical fast food dine in place, but it wasn't dirty so the ambiance was okay. Service was alright. The person who rang my order could've been a little nicer, but at the same time she also wasn't too rude if that makes sense. Overall, it's a decent place to grab a couple tacos.

Delicious chicken fingers,crinkled fries,coleslaw. Friendly,fast service. Clean restaurant and…read morefacilities. Great swag for sale. Catering available. One love

This boy named Prince Nix got my order wrong, called me an awful slur when I confronted him, and…read morethen pulled my hair!!!!! He swiftly changed after I told him I was gonna report him! Food was immaculate tho .

I came here for a quick lunch. I love when you get greeted, all the staff was nice. I got the bbq…read morePhilly cheesesteak with bacon. They stuffed it with meat. I would've liked more veggies on it, which it lacked, but can't complain about the portion!

Ordered the Steak House Special 12" meal with drink and fries to go on a late run one Sunday night…read more Couldn't get anyone to answer the phone, so we hoped they were still there when we drove up - and they were. We had previewed the menu online so husband knew what to order, and was in and out in about 10 minutes, if that. Fries left something to be desired, but we didn't really go there for the fries. We have so been missing our Utah Philly Steak sandwiches, but this one comes so close, I think we'll get over it. :) LOTS of meat, just enough dressings. Vegetables not overwhelming. Looking forward to meal #2.

Just sat in line for 25 minutes with no communication. Said "hello" to intercom and associate…read morerudely says back "I'm one person, there's a wait". This location ALWAYS forgets an item or 2 in the bag. I've given this location so many opportunities but more than half the time, I am left disappointed. Honestly, probably never coming back here....something needs to change.

I've never had any problems with my order but I will say that drive thru is extra slow. I'm…read morewondering if they're slaughtering fresh hogs for the bacon breakfast menu items or what. I mainly come here for my free sip club drink. The sips are only free with the unlimited sips membership at $10.99 per month and that only covers fountain drinks. With the "Sip Club," you can get free drinks every two hours for free. I think it's a pretty neat concept to generate passive income seeing how I don't believe that everyone in the "sippy club" will be coming back every two hours for a beverage. I know I don't and if you do, you've got too much time on your hands lol. Plus it's not like they're a McDonald's, one found on just about every corner. Panera's are pretty spread out and you would have to drive a good distance every two hours to really take full advantage of this membership. Now, if you're dining in; you are entitled to unlimited refills. So, kudos for the idea cuz the beverages are delicious but every two hours is genius. I like all of their drinks but the Passion Papaya Green Tea is my fav! The new charged lemonades (Fuji Apple, Cranberry Mango, Citrus Yuzu and Strawberry Lemon Mint) are great but have too much caffeine for my liking. They put guarana and green coffee in those drinks. I'm not a huge fan of their food items because they're a bit under seasoned to me but they appear to be healthy options. That aside, I have to say their baked pastries are awesome! From the bagels to the cookies, everything is deeeeelicious!!! I loved their pastry rings but had a pull way back....they're super addictive and not too kind on the waistline lol.