I've only done online order/pickup from here but the food is always ready and made to my requests every time. Service seems quick as every time I place my order it's already waiting for me when I arrive - never had to wait. A good solid choice for a quick meal on the run. I get the hook & ladder with bacon, savory mushrooms, and garlic butter bread. read more

Firehouse Subs - Sandwiches Near Me - Atlanta, Georgia

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Ordered a large Honey Ham sandwich from them through Uber Eats. They get two stars because they were fast. I always watch the progress on the app. Orders are rarely ready within minutes of the arrival of the driver because I order expedited delivery and the driver is usually there quickly. They were fast! They also get two stars because they didn't follow instructions with the order (ordered = without mayo and extra mustard on the side. Actual sandwich = mayo, only a trace amount of mustard. No mustard on the side) and the meat was very fatty. If you were to go through my reviews, you'd find very few reviews for delivered food with only a few. I only post them when the food is exceptional; good or bad. read more

We stopped at store #1131 in Georgia on our way back from vacation. We walked in at 8:25. Attempted to order a meatball sandwich and was told we couldn't because it was 30 minutes before closing. We ordered and as they made our sandwich we watched them make two meatball sandwiches for an employee. Laziness poor customer service. Poorly ran with no oversight read more

I haven't had firehouse subs in quite sometime so I felt a little compelled to leave a review. First I placed an online order which was easy and straightforward. When I arrived to pickup my order customer service was pleasant. I wanted to make some last minute changes to my order and the staff was very accommodating in doing so. The ambiance was relaxed and chill. My sandwich was good the ingredients were all fresh. I would definitely circle back to this location as a walk-in or when ordering online for lunch. read more

Firehouse Subs - Sandwiches Near Me - Atlanta, Georgia

Stopped in on a Saturday when it was very busy and staff was fast and friendly. Space was clean. Food was good (in a fast food commercial way-like it was appealing) Firehouse subs is our go to fast food sandwich brand and this was a favorite when we were in college so if we're in the area we stop here. This location has been consistent for years now. read more

Great service and a terrific sandwich the staff was friendly and professional. I had the French dip and it was yummy.

Ordered from one location and got transferred to another much further away!!!! I never ordered from the location they sent my order to ever before! WHY???? read more

This is your standard Firehouse Subs located on 10th St. in a strip shopping Center, so there's off-street parking. Often a bustling mix of Tech students, business folks and blue collar workers dropping in for weekday lunch so it's that kind of vibe. I almost always get the Hook & Ladder but want to try the steak option. Use the app to earn points & take your paper receipt to do the quick survey & get a free large drink next time. Unless you get the small, the regular or large make it a pricey sub, so getting the free drink helps! I skip chips to hold down price & calories. read more

Firehouse Subs - Medium Hook & Ladder & drink. - Sandwiches Near Me - Atlanta, Georgia

I ordered two sub combos for delivery- one Italian (as listed expect no mayo, add green peppers) with jalapeño chips, one pizza sub with nacho Doritos. I got the Italian with mayo, no peppers and salt and vinegar chips. I didn't even get the pizza sub. I got some sub with turkey and bacon and cool ranch Doritos chips. The only thing correct with my order was the drinks. read more

Shay was amazing and her customer service skills were impeccable! I will definitely order again.

Always been a fan of Firehouse Subs! I'm glad to be able to order via DoorDash. My sandwich's are always fresh and warm the way I like them. This time I tried their new Everything Hook & Ladder. While it was a good sandwich I think I like the regular version better. If you're up for a sugar splurge their brownie is well worth the calories and it's less than $2. read more

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Shay L, Kim and Isaiah service was amazing!! 10/10 Recommend coming here and it smelled so good soon as I walked in. My first time here and the service and atmosphere was very inviting! read more

Firehouse Subs - People - Sandwiches Near Me - Atlanta, Georgia

Popped in here today to grab a quick lunch on my way back to my side of town. Everybody was friendly and lively until there was a bit of drama with a customer with a wrong order. Wanted to stay in here and eat but did not feel comfortable. The Exchange between the customer and the associate behind the counter was just too heated and made me uncomfortable. My sandwich was good and I will be back to this location just not staying today. read more

Firehouse Subs - This is the New York sandwich I forget the name. But I got a small. I want to forewarn you, the small Is and small !! - Sandwiches Near Me - Atlanta, Georgia

Mediocre it looks good flavor was just mid but someone who doesn't like seasoning would love this read more

Firehouse Subs - the inside of a sandwich - Sandwiches Near Me - Atlanta, Georgia

If you want a sub, I'd recommend going anywhere but here. The customer service here is abysmal. I came to pick up a sub that I had place an order for online well in advance but the guy who was working paid no attention to me even when I tried to wave him down and the other employees. He was just taking his own sweet time talking to one of his friends in line about random things. The guy gave me an attitude when I tried to ask a question too. read more

This Firehouse Subs is located in the small Tech Plaza strip mall at the corner of 10th St. NW and Hemphill Ave. NW (same place as Sublime Doughnuts) near Georgia Tech. Firehouse is a national chain of sub sandwich shops with a firefighter theme. The company was founded by firefighters. I've generally found Firehouse to be good. Of the chains, I put it on par with Jersey Mike's and think it's slightly better than Jimmy John's and Which Wich. This Firehouse has a lot of local Atlanta firefighter touches. There's a giant painting on the wall of Atlanta firefighters in front of an Atlanta fire truck with the Atlanta skyline (Tech's Bobby Dodd Stadium, the Bank of America building, the AT&T building, etc.) in the background. Real Atlanta firefighter equipment is on display throughout the store. There's even a book detailing the history of Atlanta firefighters. Like other Firehouse locations, the store is painted in red and white, just like a fire station. The tabletops have a black-and-white Dalmatian pattern. Firehouse specializes in hot subs with nearly 20 different varieties. Most subs are about $6 each and you can double their size by adding $2 to any sub. The large subs are huge and a good value. They're ideal for sharing or for saving a half for later. I recommend the following subs: New York Steamer Sub - corned beef brisket, pastrami, melted provolone, mustard, mayo, Italian dressing Firehouse "Hero" Sub - roast beef, smoked turkey breast, Virginia honey ham, melted provolone Smokehouse Beef & Cheddar Brisket - beef brisket, melted cheddar, special sauces All subs come on white or wheat bread and most come with mayo, mustard, lettuce, tomato, and onion with a dill pickle spear on the side. The bread is toasted and is soft. The ingredients are typically fresh and the quality is good, particularly the meats. The brisket is smoked for over 10 hours. Regular-sized subs are hearty and filling. Combos are $2-3 more per order and include a bag of chips (Doritos, Sun Chips, Miss Vickie's, etc.) and a large fountain drink. All Firehouse stores use Coke Freestyle drink machines. These are the machines with touchscreens and over 120 different sodas to choose from. Try Firehouse's suggestion and add fresh lime juice (from the supplied lime wedges) to a Cherry Lime-Aid. If you're not feeling like having a sandwich, try the Chief's Salad ($5.99). I've had this a couple times. These are large, prepackaged salads that have romaine and iceberg lettuce, bell pepper, cucumber, red onion, tomato, provolone, sliced egg, and a choice of meat (ham, chicken, turkey, etc.). It's not a bad salad -- sufficiently fresh, crisp, and surprisingly quite filling. Generous portion size. Good, friendly service. Catering options are available. Parking is free, though spots might be hard to come by during weekdays when class is in session and all of the businesses are open. Parking isn't nearly as bad during weeknights and weekends. read more

I ordered two subs today from here and aside from getting the order wrong there was PLASTIC in my sub!!!! This is absolutely unacceptable. I have complained on Uber Eats about this location. But I hope something is done about this. Ridiculous!! West Midtown Location. read more

Firehouse Subs - Plastic in a sub - Sandwiches Near Me - Atlanta, Georgia

Literally my fav sub style place. You can order and pay online now with COVID and it's just waiting for you when you arrive. Yas! I love how the ultra thin sliced meat is heated and bread still crispy with wheat bread options and different size options. Hook n ladder is my go to. Fully loaded is the jam with perfect amounts of everything -double meat is the way to go with a little oil and vinegar added. Drool . This location was early to have my order ready and both sandwiches were made perfectly to order. Which says a lot bc I feel like soooo many orders I've made online during COVID get messed up. read more

So firehouse always has really good subs. They toast the bread and steam the meat and cheese. I usually get a firehouse hero with turkey roast beef and ham. They have calorie friendly items here. Sometimes getting to this firehouse subs isn't the easiest and the parking lot is small for the number of business that share it. It's also across from Ga tech and can get busy. Haven't had any issues with my food and the brownies are greaaattt read more

Firehouse Subs - Got the firehouse hero: turkey roast beef and ham, with lettuce mayo and mustard - Sandwiches Near Me - Atlanta, Georgia

First off, Covid or not, Friendly Customer Service shouldn't fall by the wayside. Out of the three in the front, the manager was the only helpful one with manners. My roast beef sandwich looked as if someone got confused and started making a Philly cheesesteak, then said, "Oops!" and just added the sliced beef on top. Weird texture, to say the least. I've had MUCH better service AND food from other Firehouse Subs. read more

Honestly I have to say the food in my downtown is fire! I never tasted anything like this. The service is very nice and quick. And the ambiance is really nice there and it's very calming! read more

The firehouse on Senioa Rd is completely garbage they constantly mess your orders up did it on the app and in person they still messed it up I don't eat pork but I always get the turkey and ranch but every time I get bacon when I say no bacon I have food allergies it's a reason I said no bacon and calling the 800 number they don't do anything it's a complete waste of time. When you call to complain the only thing they offer you is remake it at this point you couldn't get it right the first time why keep wasting my time our money for that matter. And I called in and never got a courtesy email our phone call this tells you allot about the compan. read more

These are A1 Subs I love The Chicken Bacon Ranch with No Peppercorn and No Cheddar Cheese I get mines with Provolone and with Red Vinegar and The Captains Red Sauce I have nothing bad to say about them... they also have a loyalty program. read more

Delicious subs. My first time and I loved it. Very soft bun, meat was tasty, and veggies were crisp. The service was great. Two sandwiches were were done in 5 minutes. Pretty fast service. The restaurant was clean and felt clean. Smelled clean. I definitely reccomend this place. It was my first time and we loved it. Affordable too! read more

Been in here 45 mins. Still waiting on a single sandwich. I might be here for a while, thinking about preordering lunch for tomorrow.

I'm a fiend for gluten-free anything. Ever since developing the allergy, I've been on the search for the best gluten-free alternatives to all of my favourites, like pasta, toast, and, more importantly, subs. THE best gluten-free sub bread in Atlanta, and you'll be hard-pressed to find better that delivers fast with high quality ingredients. read more

I've been a patron of FS for many years. They are generally one of the most consistent and original sub shops in America. The quality of their ingredients are better than most. They also donate millions every year to firefighting organizations. What's not to love about that? Well...For the first (and last) time I ordered the chili. Who knows more about chili than firefighters? It was hands down the worst chili I've ever eaten. Wendy's is the gold standard on chili and this crud with limp mystery veggies was like eating garbage. I'm hoping they can modify this recipe with the help of some better firefighters. read more

The jax beach location has the most pleasant employees . Love the gluten free bread and subs!!!

Listen this isn't your average firehouse expect the Atlannuhhh experience! Lol. They treated me & my friend like queens when we ordered and made sure our food was perfect to our liking. If I'm in the area and in the mood for shenanigans , I will return. read more

While ordering my sub, I asked the cashier who was very polite about a substitution option. While she was explaining, a guy, Brent, who she identified as the owner jumps in and repeats what she said and before I could even answer, he adds with an aggressive tone, "if you don't like it, you don't have to get the sandwhich". Stunned, I respond, "oh my, why did you have to go there". He then said sorry and went on the making sandwiches. My concern is that rudeness, when I was neither rude or aggressive was the first option he chose. Was it because I am a woman or because I am black or maybe he has poor manners? I will never know, but I do know that he modeled poor customer service to his staff and I refuse to patronize him ever again. At the end of the day, when we live in a city with easy access to lots of food better than a chain sandwich shop, service by the owner needs to be top tier. read more

I'm all for kitsch when it comes to fun sandwich concept places. The fireman theme is sorta cute, and I read that they do a lot for the community, but I was disappointed after making a special trip half-way across town. I'm not difficult to please when it comes to sandwiches, but the photos on their website didn't look anything like the real thing. I ordered a medium "The Engineer" and the combo drink & chip. The total came to $8.95--not bad, but I wish I had ordered the larger sandwich. There wasn't anything special about the wheat bread. The meat and toppings were tasty, but the whole thing was kind of sloppily put together compared to the fast food sandwiches I've had at Potbelly's and Jersey Mike's. Beyond the standard tomato and lettuce, the only thing that might make this different from the other sandwiches on the menu would be various combinations of meat. The taste was pretty good, but, again...it's just a sandwich and difficult to screw up a sandwich unless you use less than premium meats and cheeses. Their big selling point here is that the sandwiches come out hot. There's a captive audience with this being right in the middle of at least one university and close to two others. Ten minutes after we started eating, at least 30 college kids rushed into the restaurant and swarmed the place. It was funny because when we first entered the restaurant, there were more employees than customers! Speaking of employees--I thought they were all friendly. Several asked where I was from, engaged me in conversation about the area, etc. Having pleasant employees made all the difference against the less than stellar sandwich. An extra half-star for them. read more

This is my favorite sub chain but this location is not good. Customer service was below average. This is the first fire house subs I have ever been to that made my allergy specific order incorrectly. They left something I was allergic to on my sandwich and also cut it with a dirty knife even though I specified I had to have a clean knife. I am allergic to tomato sauce and make her a meatball sandwich prior to mine and then got red sauce all over my sandwich when they made mine. Weirdos lounging inside and outside the location made me uncomfortable. One of them followed me to my car trying to ask about my sandwich so it was just strange overall. Also, their door handle and window on the entrance door were VERY dirty. I hardly wanted to touch it. read more

I have been coming here for about 3 weeks now. This location is right across from Ga. Tech and literally next door to Sublime donuts. Around noon during the week the parking lot is pack. Make sure you lock your doors. The staff are always pleasant. Not overly nice but not rude. They keep it short and sweet. I always get the the medium hot Turkey for $4.99, fully evolved and I add jalepenos, salt, pepper, and oil and vinegar. Sometimes it's supper soggy and sometimes not. The last time I went, a homeless man posted up outside the window right in front of me. He was talking to himself and yelling, laughing, emotionally a rollercoaster. My appetite literally went out the window with the man. Nothing is wrong with homeless people but I just didn't want to look him in eye as I ate a yummy sandwich. I'll be back just might skip the scenic window seat and face the soda machine. read more

Firehouse subs is definitely my favorite sandwich place by far. The cheddar beef brisket sandwich is delicious and the hot sauce bar has a variety of flavors from mild to crazy hot. Definitely a must go for anyone who likes sandwiches and hot sauce. read more

I ordered a veggie sub, and it was missing olives and mustard, and it had a piece of meat in it. Since I had ordered it to go I didn't notice until after I had already left, or else I would have returned it. I basically paid over $6 for a sandwich I didn't even want to eat after finding a chunk of dead animal in it. read more

Firehouse Subs - Sandwiches Near Me - Atlanta, Georgia

The firehouse sub at CumberlandMall located at 2970 Cobb Pkwy SE, Atlanta, is the worst. They fixed my sandwich with everything and refused to correct it since I ordered online. I spoke to the manager at the store and she said they are no longer giving away free food so she gave me the number to the owner who said since I ordered online, they will not correct. First of all, you are not giving away free food since I paid for it and I am returning the sandwich that was fixed wrong! He said that the computer doesn't make a mistakes so it was my fault that the order came over without my selections. He said I should have received an email with confirming my order. I never received an email. I even donated to this store. WRONG CHOICE. Do not donate to places where they are not concerned if your order is wrong or not, they do not care if you are satisfied or not, and will not try to resolve anything with you. If I were you, I would take my business elsewhere. Take it where the owners/managers care about their customers! read more

These are some FRESH subs. The medium is plenty of food for one person, about 8 inches. Most medium sandwiches range from $6.00-$6.50 which really isn't that bad, given the price of Subway sandwiches and, god forbid, Jimmy Johnson's (unpopular opinion, I know). The large would be huge in my opinion, and could probably be split or shared- those run at at least $9 which is a little pricey to me for a sammich. The fillings make the sandwich even more..filling (hardeeharhar). Toasty bread with pillowy insides, fresh amounts of meat piled on, crisp veggies, simple but flavorful sauces (don't even get me started on the hot sauces). I got a turkey and jack cheese sandwich on white bread, with a generous amount of veggies. I was definitely full. P.S- if you download their app, you get a free drink read more

I had to wait over 20 minutes for a tuna sandwich. There people who came in after me, and they got their food before I did. At one point, I was the only person left waiting, and the four people behind the counter decided to joke around with each other instead of finish making my sandwich that I had been waiting forever for. The only reason why I didn't give 1 star is because the food was fine enough. read more

Firehouse Subs is going to make me fat. I've written before about my quest for a decent hot pastrami sub--Jersey Mike's in Midtown unfortunately is incapable of making one without cheese or sauerkraut. I chanced upon the Midtown location of Firehouse Subs one day on a walk home from work. I ordered the hot pastrami sub, and it was almost everything I was looking for. The pastrami had just the right touch of marbled fattyness, the bread fresh and flavorful. No verboten cheese or sauerkraut or cole slaw piled on by accident. It was about as close to a perfect hot pastrami as I've had in Atlanta. Now, normally I wouldn't necessarily care about the relative value of a single pastrami sub to the slowly growing tire about my midsection. Why, then, do I make specific mention about Firehouse? Because their prices are set up so that half of said pastrami sub is about$5.50 while the entire sub is about $7.50. For simple value's sake, I must purchase the full sub for the extra two dollars and eat the whole thing because (despite my ability to walk into Target and not buy a thing) my self control is for crap. Couple this with this particular location's proximity to Sublime Doughnuts, and the end result? Fat James. read more

Enter the mind of a sub snob from Atlanta: "I want fresh bread; I prefer that it's toasted... Yes, I'm aware that I'm ordering a Value Meal. Don't act like toasting bread is so d@mn difficult!" "I like the meat to be thinly sliced and I want a lot of meat." "I like lettuce; it needs to be crisp...but don't try to cheat me by piling more vegetables than meat. That's not what I paid for!" "Yes, I want cheese! * WTF kind of question is that? *" "Don't drench the sub in dressing; it will make my toasted bread soggy." "The lady next to me just pointed *over* the sneeze guard. That defeats the purpose of the sneeze guard. Disgusting." "I'm no longer hungry. My sub experience is ruined thanks to that." I've replayed this internal monologue at countless sub shops until I found Firehouse Subs. Every single pet peeve I've had with sandwich shops was eliminated, wordlessly, by the staff at this location. Simply put, they know how to make a good sandwich. In fact, I'm willing to spray a Homepark criminal in the face with mace over a Firehouse Sub. (If you've been to this location after sundown, you know what I mean.) I will even kick a Homepark criminal in the groin on my way to the futuristic Coke machine inside. Yes, the sandwiches and the drinks are that awesome. Just bring a weapon so that you can protect your valuables (i.e. the sub and your custom Coke.) read more