This place is absolutely awful and can't believe they are in business. I've taken various items in three time. Each time the items were not completed as promised. Approximately two weeks ago I took in a work jacket to have my name embroidered on it. I was promised it would be completed in two days. However, knowing from previous experience I knew he wouldn't get it done in two days, so I told the guy I would pick it up in one week.
The following week I went to pick up my jacket. Of course, the jacket wasn't completed. I returned five days later and again it wasn't done.... not even started. When I reminded the guy I dropped my jacket off two weeks prior and he hasn't even started it. He just looked at me with a stupid look and said, "yeah"...... Not even apologetic.
DO NOT USE THIS PLACE. It is Obvious customer service is NOT a priority. I truly hope and I'm sure it will, goes out of business!!!! I live in Kingsburg and support local businesses. However, I will never go back to this place and will discourage anyone too. I believe this business has been in KINGSBURG for a few years (I can't understand why) and I'm amazed there are only TWO reviews . I believe that is a red flag!!! Especially since I've talked to four other people and they had the similar experience as I did. read more