Angels Cremation has the worst customer service! There is very little follow-up with next of kin…read moreonce they receive payment. Their process is slow and they do not seem to care about communication. They do not offer any assistance beyond another excuse why my husband is still at the coroner's office almost 3 weeks after his passing always placing the delay on the fault of the coroners office or doctors office. Now they state that the cremation, preparation of ashes and death certificate MAY be done next week! Maybe!!!! My life is on hold waiting for them to do the job they have been paid to do.

We had an unexpected and tragic death in our family in July 2025…read more The entire staff at the Angels agency in Tulare were exceptionally caring. I had to handle this task from 200 miles away and I am grateful to have chosen this group. Elizabeth took my early morning call and was very compassionate. She guided me through the steps to get my sister cared for with professional grace. From the first call to the home delivery of her ashes, all the staff were efficient and kind. I have worked for an excellent hospice for 20 years now. I am well aware of the standards of cremation and burial agencies. My expectations were exceeded with the staff at the Tulare location.

Awesome, service my kids loved the experience. Would recommend it. On time, great customer service,…read morepolite and helpful.

From the owner: We at Divine Doves of SugarLand Farm wish to provide you and your family with the most enchanting…read moreand breathtaking white dove release, to ensure that your special occasion is one of the most inspirational and memorable days of your life. Why should you choose us for your special occasion? ♥ We are a small business, capable of catering to your specific needs ♥ We will match our colors to your event, to the best of our ability, and dress appropriately for the occasion ♥ We treat our doves like royalty, with one-on-one attention, never overworking our pampered birds, so they are comfortable being hand-held ♥ We are dedicated to providing an unforgettable and meaningful memory that you and your loved ones will cherish for years to come

We had two funeral services the same week. Sarah the director is amazing. She is highly…read moreprofessional and tactful during these difficult times. My father just past away on May 29. I highly recommend Sarah. She's truly an expert in funeral services. My grandmother also passed away on May 30. She looked very beautiful and peaceful. Sarah thank you for helping out my family during these difficult times.

The service and compassionate care displayed by the staff were exceptional. I had no idea that the…read morefuneral directors got so involved in making the services for my mother so memorable and as stress free as possible. Their expertise was invaluable. From Wayne, Mark, Bill, another gentleman, and Lisa from the office, whom were all extremely efficient and kind. Caitlin sent me a text to check on us and included resources available to guide us through the grieving process. My family is so grateful and appreciative.

I had to last minute cancel a service at this establishment. The smell was so bad there was no way…read morewe could have invited fam and friends to go to the service there! They told me they were remodeling and the smell was from mold. It would be gone b4 the service for our beloved Gary. We had to go down there several getting paperwork right for victim assistance program. React time I went to visit the funeral home it as worse and worse. I mean I've worked at trauma hospitals and I've smelled death before and the smell was definitely that of decaying humans. There is like 4 different funeral Homes run out of this place. When we did a family visitation our loved one's body was in bad shape. When I felt around him I realized that there he had ice packed all around him and his body was decaying. Also I was unhappy about all the thinking I had to do as far as the package. Nothing was explained about prayer cards, guest book , and when I remembered not talking about these little but important things the owner or supervisor never explained any of this to us so when I remembered it was a scramble nearing the big day to pick out these items and the obituary and they got the flower order all wrong as well. What a bad experience at a very difficult time when we counted in the professionals to help us make sure all the little items that we needed were included I wasn't concerned so uuuuy

I do not recommend this place to anyone. I contacted this place after my fiance passed away, after…read morespeaking with the receptionist who was very nice and pleasant and easy to talk to, I decided to go with Sterling & Smith. I regret it. I had quite a few appointments with them. The first one was just to get pricing in which my case manager hadn't even gaven me her name to refer back to her. The second appointment with zoey, no one told me I needed to bring in any documents. No one told me anything about what to bring . We sat down and talked about the prices and services. She spelled my fiance's name wrong in which I corrected her. I actually respelled it out for her 2x and I thought she had corrected it. She was very pleased and seemed sympathetic to my loss. This was the first time ever dealing with anything of this sort. The short viewing for close family members went fine. Except they never contacted me to tell me when his body got there, or to schedule the viewing- I called them each time. But when it came time to planning the memorial that's where everything went bad. Zoey had spelled my fiance's name wrong on the death certificate even after correcting her the first time and respelling it 2x the first time. Before our scheduled appointment to go over memorial details, I gave her his birth certificate and she was trying to downplay her error as something minor. Anyhow, she had no office to talk to me in, so we went into someone's office until they showed up, interrupting her presentation and throwing her off guard. So we can shuffled to the next room. In that room I'm looking at a prayer book as she escorts herself out of the room, she leaves the door open. As I'm having a hard time finding a prayer that I like, there's people about 3 ft away in the hallway just staring into the room that I'm in and it got so loud, I finally close the door. After not having a table to hold the flimsy book, I find the prayer that I like and that's when Zoe told me I went too far and I was only supposed to pick from the first 20 pages. There were like 60 pages to choose from. Theyre book of selections had things that they weren't even using anymore. She didn't even know why they were still in the book. Because of all the noise, I couldn't concentrate so I said I would schedule another appointment at at time when they weren' so busy. My appointment was at 10am. I called later around 4ish to cancel the memorial services and I wanted my money back after paying her in cash that morning. She said they had already taken the money to the bank and they would write me a check for it. Everytime, dealing with Zoey, I have had to reach out to them- because this place doesn't call you back. Now I find out, that my money is in Bakersfield with a "private accountant" and that my money will be mailed to me. No one- including the manager of sterling and smith will even give me this "private accountants" name to verify this is even true and now to fix the death certificate it will take even longer to fix it because Zoey has to go to my fiances doctor to correct the error. Why would she need to go to the doctor to fix something in which I gave her the birth certificate for. The manager of sterling and smith isnt even mentioned in the website. They also falsely advertise. In their website- they say they help with personalizations at memorial services. But when the issue came up, Zoey said they don't provide them. I just want to be done with this place. As it is, I took them 3 necklaces to be filled, 1 necklace could not be filed due to 3 people trying to open it and couldn't, or they couldn't close the necklace the correct way without stripping the screw. These necklaces were ordered on Amazon and we're custom made, so now I have to take it back. I just want to be done with this place. Everyone here was nice and pleasant, but I think if they had more funeral directors, and a bigger office, maybe Zoey could have done a better job. She maybe overloaded with work- but this is a job a person can't mess up with. This has been my worst experience ever

Too bad theres no rating of negative stars. I'd like to say. This place is a joke. Be careful!!!…read moreThe funeral director is dishonest and will charge you extra for his side gig towards the end of the service. He will state that you caused all these types of damage to his funeral home and ask you to pay for them before or he will discontinue his service of providing transportation to the burial ground so you would be cornered and pay for his "so-called" damages that have been there from decades ago. So if you dont listen and try this funeral home out....take pictures before so you can prove to him that your party didnt cause his damages because he will want to get paid for his side gig....he has been probably cheating people for years...but not to worry karma will come.

Let me start off with the good things I liked about Jesse E Cooley Jr Funeral Service. The Chapel…read moreinside and outside is very well kept. There's plenty of parking spaces. The restrooms are clean. They allowed us a few hours prior to the day of the funeral to set up flower arrangements and decors. The staff were nice, but I will come back to this comment towards the end. During our initial visit, David showed us the chapel and we were happy with all the good aspects listed above. Accommodation between us and David was good due to his flexibility with us. He was very professional, I thought. We were told by David no nailing or stapling decors on walls and ceiling, which we understood and agreed. During setup of the decor to the ceremony and in between, the staff sat in the back from time to time keeping a watchful eye, especially during the decoration part. Everything went smoothly until the last day when our loved one was to leave from Jesse E Cooley Jr Funeral Service to the church the morning of. David approached us and claimed that there were damages (holes) to the walls and scratches to the wooden floor board where the casket was. Here's where I promised I'd come back to my comment. The holes David said that "we" damaged were old damages. The holes were puttied, painted, and nowhere near where we were setting up our decorations. Who brings putty to patch holes and matching paint to funerals? Let me know if you do, please! The scratches, how is it possible it's us when it's his staff that pushed our loved one to and from that area every evening and every morning? But David claims he just works there and did a walk through and these were the damages caused by us. Funny how he didn't go through a walk through with us and did his own walk through to pin old damages on unsuspecting customers like ourselves. We didn't cause the damages and stood against his accusations. David stooped low of the lowest. He took an advantage of our vulnerability by holding our loved one hostage by not proceeding any further service until the damages he claimed we caused were paid in full. We ended up paying him for the damages in full. Turns out there were prior people who had used Jesse E Cooley Jr Funeral Service in the past. Guess what? It's a small world. Friends and families had their loved ones that used them before. They had pictures and videos. Those damages had always been there in some pictures and videos. How many family members had been taken besides us? I would imagine a lot. I'm not saying don't use them. Jesse E Cooley Jr Funeral Service is a nice chapel to give service for your loved ones. Should you decide to use Jesse E Cooley Jr Funeral Service, take lots of pictures and videos before using their facility. If you see anything that you might think they will use against you, they will. Point it out to them. Otherwise, your loved one will be held captive until you pay for something you didn't do.

* Paid in full for a headstone bench in September 2023. *…read moreFinal artwork approval was given on August 27, 2024, despite prior delays. * Given an estimated completion date of December 2024, but no updates were provided. * Every response from the company has only come after we initiated contact. * No response at all to recent inquiries requesting an update or resolution. * This delay has caused significant emotional distress as we have been unable to honor our parents' graveside for over a year.

Rico's Memorial Stones restored my parent's graveside marker, and it looks brand new and at a…read morereasonable price. I live in Southern California, and during the holidays, I returned to Fresno and stopped at my parent's graveside to leave flowers and prayers. Their graveside marker appeared worn and deteriorated. I surfed the web and found Rico's. Denise, the office manager, was very patient and understanding and provided exemplary communication throughout the process. The technicians Jimmy and Jose performed an excellent restoration, as evident in the attached before and after photos. Your loved ones may be gone, however, never forgotten thanks to the kind and caring people at Rico Memorial Stones.