I've been many times to this establishment for all my Jewelry needs.... and they sell various fine…read moregifts too for all occasions. They use to be in Madera but now relocated to Merced....I love this store and will follow them there too... matter of fact have.

Leighton's is absolutely the best jeweler in Madera with out a question hands down. Although I know…read moreit not to be true, it seems as if they always put me in the front of the line. Turn around time here is unreal. And the prices are second to none.

I stopped by Sergio's Jewelry & Repair to have my daughters necklace fixed and expected to leave it…read morefor at least a day. To my surprise, the repair was completed in less than an hour! The quality of the work was excellent, and the quick turnaround exceeded my expectations. While I was waiting, I fell in love with a beautiful watch. Zero, the salesperson who helped me, was incredibly friendly, respectful, and knowledgeable. He answered all of my questions and made the experience enjoyable without ever making me feel pressured to buy anything. Great customer service, fast and professional repairs, and a welcoming atmosphere make this a place I'll definitely be coming back to. I highly recommend Sergio's Jewelry & Repair to anyone looking for quality work and an honest, stress-free shopping experience! PS. I went back the next day and made the watch purchase. A early Father's Day gift for myself

I am extremely happy I found Sergio's Jewelry & Repair…read more I recently purchased a rare vintage Seiko 7A28-7000 chronograph from Texas. Unfortunately, as soon as I opened the package, I discovered that the chronograph was not functioning properly and all three subdials were out of sync. I assumed I would have to ship the watch to a specialist outside Fresno for repair. I had recently noticed Sergio's Jewelry & Repair online and saw that they also serviced watches. Since the shop is close to my home, I decided to stop by and see what they could do. To my surprise, Sergio was very knowledgeable about vintage Seiko watches and even had replacement parts available in the shop. He performed a complete service quickly, and now this vintage Seiko is running like new. I could not be happier with the result. Everyone in the shop was kind and welcoming. There was no pressure or attempt to sell me anything I did not need, just genuine enthusiasm for watches and excellent customer service. Sergio patiently answered all of my questions and made the experience enjoyable without ever making me feel uncomfortable for not knowing everything about watch repair. They also offer custom jewelry and jewelry repair, and based on my experience, I would trust them with any future work. The service was fast, professional, honest, and very reasonably priced. I will not mention the exact cost, but I am confident it was significantly less than I would have paid elsewhere. I highly recommend Sergio's Jewelry & Repair to anyone looking for quality workmanship and an honest, stress-free experience. I will definitely be returning.

Highly recommended!!! My wedding ring was perfectly redesigned based on a picture at a very…read morecompetitive price Support your local family businesses yesssssss

Fantastic service, good work at a more than fair price. I had a couple of pieces repaired and they…read moredid just that in the time they said. They also cleaned the jewelry as well. Thank u for the great service.

I brought my rings in for sizing and repair. There was an initial issue with my peridot ring and…read morethen a bigger issue with my platinum band. Max promised to make it right -- and he did. They fully honored the warranty for the work they performed, and I truly appreciate that. My rings are beautiful again and I'm very happy with the outcome. Most people only post reviews when they're thrilled with a purchase or upset about something, but I think the way a business handles a warranty issue says the most about who they really are. In this case, they proved they stand behind their work. Thank you Max! Highly recommend.

This review is long overdue, but I wanted to share my experience so others don't make the same…read moremistake. Orloff overcharges, by a mile. I came in for a consultation to tighten loose prongs on two diamonds on my wedding band. When I walked in, I was greeted by a saleswoman who took my ring and almost immediately called over a colleague for help. Having two salespeople inspect a ring for 10 minutes, completely misidentify the metal as white gold, and speak with zero confidence was an immediate red flag. It felt less like a high-end jeweler and more like a mass-market commercial chain like Kay Jewelers, where sales volume is prioritized over staff expertise. When they initially quoted me $250 for white gold, I had to correct them and clarify that my band is platinum. Their instant response? "Well, that's going to cost more, $500." Five hundred dollars just to tighten existing prongs, no new metal, no replaced stones. I walked out in shock. A month later, one of the diamonds fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care I didn't experience at Orloff. He inspected my ring within a minute with complete confidence, confirmed it was platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it. His quote? $35. Thirty-five dollars! I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning, I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I initially visited Orloff because coworkers recommended them, but had I known they would quote an arm and a leg for basic work, I would have saved myself the trip. While I'm sure they have happy customers, their pricing for simple repair work is entirely unreasonable. Save yourself the headache and go to a real, knowledgeable craftsman. Maybe an overstaffed sales floor seems to have diluted the staff's expertise. Having two employees inspect a ring and misidentify it as white gold is a clear sign of a lack of product knowledge.