Hands down the best customer service I've ever experienced. Huge shoutout to Thomas (owner) and…read moreIshh, who runs the embroidery -- both of them are awesome. Tommy truly loves what he does and it shows. He genuinely enjoys helping people, and I was honestly stunned by the level of customer service he provided. Ishh was just as solid -- great communication and made sure everything I wanted was exactly what got done. No guessing, no stress. I showed up last minute with no appointment and they still took me in and treated me like a priority. They really took care of me and made sure everything came out exactly how I wanted. You can tell their main goal is to help you and make sure you leave happy -- and that's exactly what they did. Don't think about it twice -- if you're looking for a spot for your company or personal stuff, this is the right place. First time here and definitely not my last. 5 stars all the way If you need quality work, hit them up: Thomas T. Nakazawa (Owner) (559) 431-1598 (559) 917-0679 www.stitchmastersfresno.com thomas@smfresno

Thomas and his staff were great! I came in with an idea of some towels I wanted to make for…read moreChristmas gifts for the family. I didn't know exactly what I wanted but they worked with me and we were able to find what we wanted and they turned out awesome! I'd have no problem referring anyone to here or coming back again for another project.

I give them a five star. The reason I give them a five star I have been coming here since 2012 with…read moremy Topaz 30 Viking sewing machine that I purchased from her and it has been incredible. She does all the teaching never charges you for a class it's covered with your machine when you purchase. She honors everything about her machines and will do everything possible to get you up and running, she even loans you a machine if yours has to be in for repairs! Best place in Central Valley! I won't go anywhere else!! They honor everything they sell!!!

Is there a negative star? I went there looking to spend money to buy a new sewing machine to start…read moreone of two projects and money was not the issue. Two ladies stared at me so I guess I didn't fit their dollar quota. Too bad for them. I literally looked and touched the machines while they watched me for over 10 minutes without them ever talking to me. So I left and went down the street and bought a Berina after they spent time with me showing how they work and what I needed for my projects. Yep. Spent $3000 more than I went to spend but worth it for customer service. These ladies suck.

On February 20, 2026, I spoke to an employee named Shawn. I wanted to order some shirts for my…read moreelementary school basketball team. I told him the colors and what I wanted on the shirts. I evan gave him an example of what I was looking for. I also gave him the the names of the players I wanted on the shirt. I gave him my e-mail address, so he could send me some examples for me to approve. I also gave him my cell phone number so he could contact me if needed. Well today is March 2nd and I never heard back from him. The worst part of this experience is that I have 13 youth basketball players that did not receive shirts to celebrate their outstanding season.

These guys are great!! They truly go above and beyond! It's 12/23/25 and these guys made a last…read moreminute gift happen for me. They beautifully embroidered a jacket, same day. This was a Christmas gift that arrived late and they made it happen. I can't say enough about how awesome they are! The work was impeccable and they will be my go to from now on!

Fully Promoted did an excellent job on the t-shirts for our gender reveal party. They always…read moreprovide excellent customer service, and the work they do is excellent! I would highly recommend this business.

Great customer service and fast turn around. we love the products they did with our company logo…read morevery much, will order more next year for the company. we are very happy with them overall.

Service & quality very good, but on the pricey side for "4 characters ."…read moreGuessing they do not like "small " orders."

We ordered 6 embroidered North Face jackets for our company. We had issues with one of the jackets…read moreand they didn't bother to make it right. Our company orders often and will look for a different embroidery company moving forward.

possibly some of the most rude people I have ever run into - called very politiely to tell them…read moretheir email account had been hacked and was spamming me with PDF files.. lady told me off and hung up on me twice.. Frankly.. people are not trying to hurt you lady.. take a deep breath and try nice.. it works. * looking at the other reviews. maybe this is a thing..

I did business with Printasaurus for a couple of years with a specific salesmen. The salesmen moved…read moreon but we continued to do light business with them because they did a fine job in the past. Our experience as of late has been more than frustrating. The gal that answers the phone usually can't answer my question, so she put me on hold.....forever! The straw that broke the camels back was today. I've done work with many t-shirt/embroidery companies over the last two decades. One of the things I ask right off the bat is, "Do you share the artwork and EMB files (the ones they create when digitizing your logo) once the job is done. The previous salesmen said, "Of course". Legally, they are yours, you paid for them to be created. However, today I spoke with a salesmen from Printasaurus, I'll leave his name out of it, and he told me they don't share EMB files. He told me that if they charged me hundreds of dollars then they could share it with me. I want to clarify that anytime I've ever had a company digitize anything for me, they've always shared it, it's my file that I paid for. I can't help but feel that this salesmen is insecure about giving me the EMB file because he believes I'll just shop around to all the other embroidery shops in town and go with the cheapest one. To add insult to injury, he tried to give me a "Michael Scott School of Business" type business lesson. Unfortunately because of this experience I will not be doing business with them anymore.

Completely satisfied with results 100%!!! The prices and…read morestandards of American T's Is second to none.

Dorie and her husband are great to work with. She will easily tell you what they can and can't do…read moreand work to make what you want a reality. Tidally recommend them! Excellent local business!!

Been using Print Theory for a few years now and have always come through with great designs,…read moreproducts, and pricing. I love to support local businesses and this is one that continually return to because they have great customer service and are willing to work with you so you stay within your budget. Give Brandon a call for any of your printing needs!!

Print theory is the most legit. Best screen print, embroidery and whatever you want printed place I…read moreknow of. I'm picky with all my stuff and always have been, print theory met my standards and beyond. If you need anything trust me call print theory. Sarah and her crew will take care of you.

The Owner is so knowledgeable and very professional. The quality of his product is outstanding…read more Orders are always on time and completed with quality I have personally purchased from M&M multiple times with large orders and have never had issues..

I dropped off work apparel and I'm totally satisfied. I'll definitely be back. Great work! M & M…read morecame through. CB