I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

Got myself a pair of Levis Vintage, NBs, & Ray Bans for Father's Day. Cool boutique. Calm…read moreambiance, clean look with typical size for a boutique with slender, long look like shops in SoHo, NYC. But It extends far in the back worth seeing. Great selective brands with prices varying depending on what from alittle under $50 ~ $1000 per item. The girl mentioned Rag & Bone, Reigning Champ and Claire Vivier? Comin this summer. I guess if you like shops like Ron Herman or Unionmade w/o the far drive up, this is the shop!

Wow what a hidden gem! Richard was very helpful from start to finish and his price is very…read morereasonable. He has great quality shirts to have your prints on them. Will be coming back for sure since other places charge an arm and a leg for a simple print.

Love this spot great! The selection is second to none as is the customer service. This is for sure…read moregoing to be my new spot for shirts I'm so glad I found them!

Brea Mall Zara. One of the nicest locations I have been to…read more Clean, organized, friendly staff and most of the store was 30% off. Self checkout so checking out is a breeze.

Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

Great low price for actually decent quality suits. The customer service was great and I was treated…read morevery kindly. Definitely will come back for all business professional attire needs.

Great service, great product and fantastic pricing. Waldo hooked me up with suits, shirts and shoes…read morein a matter of minutes.

Havent shopped @ Kohls in so long but im glad i did! Came in…read moreto grab last min emergency items before i head to a bday party & Rebecca helped me out & even gave me some tips. Unfortunately i didnt sign up for membership @ the register, But because she was so attentive, next time i stop in for whatever reason, im signing up, all cuz of her. Thank u, Rebecca! God Bless u

Horrible experience getting ready to cut my card and cut the losses....I purchased…read more150.00...items...when I got home all my make up I bought was not giving to me...I went back talked to the manager.he went to check the cameras and said she put the bag in the other bag ...and was basically calling me a lier...I never got my make up...she never put the bag in the other bag...he had the odasity to argue with me and said to go ahead and call corporate...why would I drive all the way back and repurchace all the make up items if I was lieing...I will never shop here again...I told him to keep the video footage cuz I'm going all the way to corporate..his name was Edward and the girl was Kayla...who basically stole my items and kept them for her self. There's something shady going on there

Fitting room line is too long. This location needs to provide more fitting rooms. I waited 15…read moreminutes. Unacceptable.

Found a couple of items to try on and the employee in the fitting room was so nice! Unfortunately I…read moredidn't get his name but he was so helpful to me and others, offering to grab other sizes for everyone. The item that ended up working out for me was on sale, so I got a better value out of it. I would visit this location again!

I am a 60-year-old woman on a fixed income, fix small! I just had an alert on my account and they…read moretried to get $50 out of my account! I live in Florida I have never been to the store.. I tried calling them but there's no answer.. why would they be taking $50 out of my account when I've never been there? Sounds shady..

every time i come to this location, the young girls working have horrible customer service and are…read morevery rude.. not to mention the male manager has horrible service and gave my mom and i the hardest time about a return with the tags on and proof of purchase on card. I understand return policies but a little assistance or kindness could've gone a long way.

Absolutely Amazing place if you Need a suit. Great Selection…read moreand even better people and Customer service. Went there to get my tie and they even knotted it for me. I'll definitely be back when I need a suit end of summer!

I have an upcoming wedding and came in with zero expectations because it's my first time buying a…read moresuit. I ended up paying around $345 for a suit that will be tailored to my size. Includes the socks, tie, and the whole suit. Customer service was fantastic, they are very helpful on finding the right size and let you try on different sizes to make sure it fits you. The lead time for a tailor is about 3 weeks, that's the only down-side... so it is best if you plan ahead of time before your actual wedding date. Located in downtown Santa Ana so there is street parking, but there is a small lot behind the building with only 5-6 spots.