Over priced. Bought a optic from here. Over 50% markup. Just look online at your prices. But owner…read more(or worker) was super nice. PRICES are garbage, but super nice dude.

The staff is very helpful and informative. The owner has changed since the problems in the past…read more Please give them a try now. You won't be disappointed.

They have great gear!! The staff is super friendly and helpful! There's usually a great selection…read moreto choose from, with the newest technical gear you need. Shoe selection is great

Why I shop online…read more I've used a wheelchair for over 40 years. I like shopping locally. I'm used to people talking down to me, treating me like a non-existent black hole. I'm used to people being mean, rude, and condescending. I get that. I live with that. Yesterday I went into the Mountain Trails store on the Loudoun Street Mall. I've shopped there many times before. The help has always been kind. I use a service dog. He's well trained. He's been in many local stores including the Mountain Trails store. Just this week I spent over $100 in the Mountain Store. Yesterday was one of the most embarrassing episodes of my life. As soon as we rolled through the door a demonic old man began screaming at my dog to get out of his store. "This is my store, and that dog needs to get out", he yelled over and over. He never spoke to me and never used a civil tongue. It was as though he was possessed, screaming, "This is my store, Get out of my store." He was a cretin-like creature spewing a litany of embarrassing, abusive, demeaning shouts that drew the attention of everyone in the Mountain Trails store. Now, he could have come to me expressing his concerns, but he was unable to look me in the eye and speak to me like I was a normal human being. He just kept screaming at my dog. I did what I always do in the face of ignorance, I ignored him, hoping he would just stop. I went to the counter and bought the one object I came for. I paid, and I left. I will never shop at the Mountain Trails again, and I encourage everyone with a disability of any kind to avoid shopping at Mountain Trails on the Loudon Street Mall. Save yourself the embarrassment of the screaming, humiliation, and sadness of this old man. The old man was unable to treat me like the good customer I was. I pity those, like this old man, who harbor, tolerate, and practice such discrimination against all who are different. It is his store as he made perfectly clear and I was unwelcomed. How unfortunate that such bigotry against all who are different gets celebrated. Amazon never sees my wheelchair, my dog, or my disability. And, that is why I will be shopping online. Oh, and it's cheaper, delivered the next day, in any size, color, make or model that my heart desires with a 5% discount every day.

Well , first of all everyone in there store is always happy and smiling . Everyone is always very…read morehelpful . 1 person in particular Dejai , is always the first one to greet and ask if we ever need anything . Always have a small conversation & is always up beat and happy ! Today I walked in after I had placed an order online and got notified it was ready for pick up. I went in and unfortunately it wasn't set up but I wasn't upset about it because he told me he'll have it ready for me in no time. That's exactly what he did , he kept me updated and gave me excellent customer service ! I'm glad you all have someone like him in your team and my son is going to love his new bike for Christmas !

This is not necessarily about the store itself but there return policy. I will never buy anything…read morefrom Dicks ever again. I purchased a Christmas present from there which has seen rusted and they are giving me the run around. When I finally ask for a manager I was told it can't be escalated to a manager. Seriously Dicks u are terrible.

Bought a used snowboard there and found out that I could have bought it for $90 brand new but paid…read moredouble for it and bindings. If you're looking for snow gear get it online, you'll find better deals. But if you're looking to get a tune up on your board, they do a pretty good job but it seems like it's priced high... I suggest try shopping around first or doing some research before you invest money there. There's one employee that's extremely helpful.. but that's about it... the other guy that works there seems to be MIA when he's running the store.

Very good customer service and I dont like being hounded. I went to get a cheap bat for the batting…read morecage, they didnt really have much, however he worked with me on the price of a lower end new one. Cant complain and will be back.

Small but well stocked shop with competent, knowledgeable yet accommodating staff/owner.read more

Went to three different places before we walked into Knights Armor and i'm so happy we did. Paul…read moreand Mike were very welcoming and helpful. They answered all my questions and did not once push me to make a purchase. They were both extremely knowledgeable with their inventory and made my fiancé and I very comfortable when selecting our items. They have definitely gained a customer for life and I highly recommend their store.

I was in the area for a couple days with a wheel that was out of round. Fixed it while I waited…read more Now it's perfect. Was in the store for all of 20 mins. Thanks!

I bought a Old Town canoe here a year ago. They are a very friendly store to due business with. I…read morewent back later to buy a new life jacket. I definitely recommend this store.

Best pawnshop in the area. Friendly, knowledgeable, and honest salespeople. Very fair prices and…read moregreat selection. Five Stars.

Bears trading post had the best customer service in Winchester there selection is enormous and if…read morethey don't have it they will tell you. I LOVE DOUNG MY SHOPPING THERE YOU need anything go see the guys at bears the will not disappoint

Terrible service, young kid employee that has 0 respect for customers. Refused to help an 76 yr…read more old veteran with filling out forms on a computer , because he was busy playing with his phone and I was the only one in the store . Talked to other friends who are also veterans who told me the same thing , they and myself will never walk in that place again. Being a decorated American veteran and war hero being being disrespected by a little punk who would rather play on his phone than make a sale , so I walked out and bought the firearm I wanted at another store .

Very nice and professional. Also have a nice selection of guns and other things. I use them for my…read moreFFL and have had no problems at all.