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    Clean Water Pools & Spas

    4.1 (15 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Clean Water Pools & Spas

    Pool winterization

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    11 months ago

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    3 years ago

    Always helpful, very professional and very knowledgeable about spas. I recommend this business to anyone.

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    3 years ago

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    Review Highlights - Clean Water Pools & Spas

    Noah and Chris came by my house today after I had contacted them numerous times.

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    Capital Hot Tubs & Saunas - Clarksburg - P U L S E with Cover

    Capital Hot Tubs & Saunas - Clarksburg

    (20 reviews)

    $$

    We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

    I'm writing this review because of the great support I've had with this company. After much much…read moreresearch I bought a hot tub from Capital Hot Tubs a few years ago. The purchase costed more than Costco or an online retailer, but It's well worth it. There are a lot of logistics when purchasing a hot tub such as delivery, installation, electrical, setup and so many other factors. And also warranty. These folks did an amazing job from electrical to set up and so many other items that's needed when setting up a hot tub. The best part is they provide amazing service afterwards. I've had to call for maintenance a few times and capital hot tubs takes care of it. Recently my control display died and Jay came over and took care of everything and was courteous, professional, and he knew his stuff. On top of that Jay also fixed another item under warranty that I wasn't even aware of. If you're looking for a real hot tub please don't buy online. Instead go to these folks and they will make it great and also after.

    Capital Hot Tubs & Saunas - Fairfax

    Capital Hot Tubs & Saunas - Fairfax

    (48 reviews)

    $$

    Hands down, this is the BEST place to buy a hot tub in the Washingron-Metro Area! I was desperate…read moreas my 20 year-old one kept giving me problems so I decided to get rid of it. I wanted a hot-tub by Christmas when looking at options in November 2020. I didn't want to overpay and I wanted specificity details with mine - small details, trust me. After extensive Google searching and talking with people I stumbled upon Capitol Hot-Tubs. I gave them a call immediately after pursuing their website and got the best salesman ever! Jason Strom, was super polite, fun, and eager to help me find my Nect hot tub for a value. Well, he delivered and although I did t get my hot tub by Christmas, he promised it would come mid-January and YES it did! I'VE BEEN ENJOYING IT FOR ONE MONTH NOW AND ITS ONE OF THE BEST PURCHASES I HAVE MADE IN MY LIFE!

    Sorry to have to write a bad review. Bought the Grandee from the Fairfax store about 5 years ago,…read morehas worked great except for the cover lifter. Getting service this year has been a nightmare. I replaced the entire mechanism for ~$1200 last year. This year (in March 2026), it detached from the hot tub, rendering it unusable in the prime spring weather. - I spent the last 10 weeks trying to get someone to come out to repair it (offered to pay full price) but no reponse. - Initially spoke to someone in the service center, who told me I needed a "bracket", and that it was on backorder. - A month later (in April), I reached back out to service center to check on status. I was told the original person I spoke to was no longer with the company, and the part wasn't the issue. - I asked to speak with a manager; was told to speak to Jeff. - Left multiple messages with Jeff, but he never got back to me. -Filled out the "service form", also no response. After 10 weeks, I got fed up waiting and went the DIY route. Located YouTube instructions on how to remove the panel. Once I did that, I saw the plywood they used to re-install cover lifter last year (which bears ~150 lbs of load btw) was only 1/8" thick, which would explain why the mechanism failed. I installed a 1" board, then remounted the screws on the lifting arm and closed up the panel. Fingers crossed, this will do the trick. As mentioned, the tub works mostly as advertised; Hot Springs equipment is great. However Capital Hot Tub doesn't seem to care about customers once they've made their purchase. The whole point of paying a premium price is to avoid this kind of hassle, and not have to DIY fix your stuff on the weekend.

    Outdoor Living

    Outdoor Living

    (6 reviews)

    Fantastic family owned business with lots of knowledge. Excellent customer service!…read more After shopping around the tri state area we ran back to outdoor living. They are the best . They have the best products and they are so good to work with. Very happy !

    I started searching for the perfect sauna online. The research left me with questions and I wanted…read moreto see the product and experience it before making a decision. I called a few local companies and was very disappointed. I'm a Maryland resident, but traveled to Chambersburg. Why? Because Mike was patient, knowledgeable and answered all of my questions over the phone. He had a couple of saunas on display. I appreciate quality and the Finnleo saunas are clearly crafted to perfection. He explained all of the features and sent me home with literature to review. He priced two of the Hallmark series saunas for me that day. After perusing the catalog I decided on the Hallmark 46. I took another road trip to place the order with Kim. She couldn't have been more pleasant. She was honest and let me know the saunas were back ordered and when I could expect a delivery. I had a few questions from the electrician and sent emails to Kim. She answered all of the questions promptly. I was pleasantly surprised when my sauna was delivered early. Mike and Wes delivered and installed the HM46. They arrived when expected, set up was perfect and all packaging was removed. I have used the sauna every day and LOVE IT LOVE LOVE IT! I would highly recommend Outdoor Living!

    Total Spa Repair

    Total Spa Repair

    (10 reviews)

    Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.

    Let me begin by saying Tim is wonderful! I called Total Spa after i had another spa repair come…read moreout to take a look at my spa - the reason for the call was that the black hot wire kept tripping the breaker when connected- the "other" company came out right away and after about 10 minutes said to me- Ma'am im really sorry to tell you this but you have a bad circuit board" said i would need to order the part myself due to they not being a master spa dealer- I said ok- immediately ordered the circuit board (670$) and i called the "other" company and told them i ordered the circuit board and that it was expected in 2 days. They then told me i needed to drain all the water out in case we get another cold snap and that they really couldn't tell me when they could come out to install due them being very busy. Told me to drain the water and use a wet vac to get as much water out of the tub as i can- so i proceeded to do as directed, that night i got to thinking about it and just had a bad feeling, so in the am i immediately started looking for a 2nd opinion. That is when i found my life saver Tim- called him- he called me back the next day (friday) and i told him what had been told to me- he said that doesn't sound like a bad circuit board and said he could be out that following Monday- Tim came Monday and within 10 minutes found the problem- just sound bad wiring from the electrician, he fixed it! I am so thankful for Tim! He is very professional, and honest. If i could give Tim and Total Spa 10 STARS i absolutely would! He is your guy for Total Spa Repair! Very Satisfied Customer, Jill J. in Hagerstown, MD

    Clean Water Pools & Spas - hottubandpool - Updated May 2026

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