I used them to open and close my pool no problem kinda expensive though. Noah and Chris came by my…read morehouse today after I had contacted them numerous times. I must confess they did an excellent job repairing my pump testing the chemicals in both my pool and Spa. They are the nicest guy you could hope to meet. Thank to them for getting my pool and spa running for a reasonable cost.

By far the best pool place in Winchester. Anytime we have allergy issues or a cloudy pool that…read morestumps us we take a sample to them and they let us know exactly how to fix the issue. This stuff is always super helpful. We had a leak in our vinyl lining and couldn't get anyone to help us figure out the error and how to fix it. They were so helpful and directed us to someone who was able to order a custom size liner and install it for us.

This place has been amazing! Every time I come into the store they're so incredibly helpful and…read morekind! They always have what I need and have such a customizable pool experience- whether you're a DIYer or you'd prefer to just relax and enjoy your pool. I would absolutely recommend this place. I usually brought in samples and purchased chemicals to treat my pool based on those results and then brought in another sample to verify. They do offer to do the whole deal, cleaning and maintenance and addition. Not sure the pricing on that but their chemical pricing was pretty standard. They sell pool drink floaties and stuff like that as well but nothing that looks like it'll really float !

We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

I'm writing this review because of the great support I've had with this company. After much much…read moreresearch I bought a hot tub from Capital Hot Tubs a few years ago. The purchase costed more than Costco or an online retailer, but It's well worth it. There are a lot of logistics when purchasing a hot tub such as delivery, installation, electrical, setup and so many other factors. And also warranty. These folks did an amazing job from electrical to set up and so many other items that's needed when setting up a hot tub. The best part is they provide amazing service afterwards. I've had to call for maintenance a few times and capital hot tubs takes care of it. Recently my control display died and Jay came over and took care of everything and was courteous, professional, and he knew his stuff. On top of that Jay also fixed another item under warranty that I wasn't even aware of. If you're looking for a real hot tub please don't buy online. Instead go to these folks and they will make it great and also after.

Hands down, this is the BEST place to buy a hot tub in the Washingron-Metro Area! I was desperate…read moreas my 20 year-old one kept giving me problems so I decided to get rid of it. I wanted a hot-tub by Christmas when looking at options in November 2020. I didn't want to overpay and I wanted specificity details with mine - small details, trust me. After extensive Google searching and talking with people I stumbled upon Capitol Hot-Tubs. I gave them a call immediately after pursuing their website and got the best salesman ever! Jason Strom, was super polite, fun, and eager to help me find my Nect hot tub for a value. Well, he delivered and although I did t get my hot tub by Christmas, he promised it would come mid-January and YES it did! I'VE BEEN ENJOYING IT FOR ONE MONTH NOW AND ITS ONE OF THE BEST PURCHASES I HAVE MADE IN MY LIFE!

Sauna purchased 1 month ago under warranty. Door improperly sealed causing water intrusion…read more Multiple attempts to resolve ignored. Currently escalating through consumer protection.

Fantastic family owned business with lots of knowledge. Excellent customer service!…read more After shopping around the tri state area we ran back to outdoor living. They are the best . They have the best products and they are so good to work with. Very happy !

I started searching for the perfect sauna online. The research left me with questions and I wanted…read moreto see the product and experience it before making a decision. I called a few local companies and was very disappointed. I'm a Maryland resident, but traveled to Chambersburg. Why? Because Mike was patient, knowledgeable and answered all of my questions over the phone. He had a couple of saunas on display. I appreciate quality and the Finnleo saunas are clearly crafted to perfection. He explained all of the features and sent me home with literature to review. He priced two of the Hallmark series saunas for me that day. After perusing the catalog I decided on the Hallmark 46. I took another road trip to place the order with Kim. She couldn't have been more pleasant. She was honest and let me know the saunas were back ordered and when I could expect a delivery. I had a few questions from the electrician and sent emails to Kim. She answered all of the questions promptly. I was pleasantly surprised when my sauna was delivered early. Mike and Wes delivered and installed the HM46. They arrived when expected, set up was perfect and all packaging was removed. I have used the sauna every day and LOVE IT LOVE LOVE IT! I would highly recommend Outdoor Living!

Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.

Let me begin by saying Tim is wonderful! I called Total Spa after i had another spa repair come…read moreout to take a look at my spa - the reason for the call was that the black hot wire kept tripping the breaker when connected- the "other" company came out right away and after about 10 minutes said to me- Ma'am im really sorry to tell you this but you have a bad circuit board" said i would need to order the part myself due to they not being a master spa dealer- I said ok- immediately ordered the circuit board (670$) and i called the "other" company and told them i ordered the circuit board and that it was expected in 2 days. They then told me i needed to drain all the water out in case we get another cold snap and that they really couldn't tell me when they could come out to install due them being very busy. Told me to drain the water and use a wet vac to get as much water out of the tub as i can- so i proceeded to do as directed, that night i got to thinking about it and just had a bad feeling, so in the am i immediately started looking for a 2nd opinion. That is when i found my life saver Tim- called him- he called me back the next day (friday) and i told him what had been told to me- he said that doesn't sound like a bad circuit board and said he could be out that following Monday- Tim came Monday and within 10 minutes found the problem- just sound bad wiring from the electrician, he fixed it! I am so thankful for Tim! He is very professional, and honest. If i could give Tim and Total Spa 10 STARS i absolutely would! He is your guy for Total Spa Repair! Very Satisfied Customer, Jill J. in Hagerstown, MD

Josh and his team mate opened up my pool and they explained everything. Additionally when the…read morewater was too low they came back a few days later to vacuum and super shock my pool. Monarch never leaves you hanging and they go the extra mile

We purchased our Bullfrog spa two years ago and have been very pleased with Monarch Pool Care. From…read moreinstallation to servicing they have been wonderful. Today we had our spa cleaned and refilled. It looks brand new. I also like that I can take the water to have it tested anytime for free. Highly recommend Monarch Pool Care and Kevin does a perfect job:)

The ladies at this establishment are very knowledgeable and friendly. They helped me get everything…read moreI needed to care for my pool, and at an extremely reasonable price. 100% recommend.

I've been buying spa supplies from here for years. The owner is very knowledgable and helpful…read more Prices are reasonable too

After 30 years of living with a contractor grade master bathroom we pulled the trigger and did a…read moremajor upgrade. Onestop was great to work with. Our designer Gabrielle (Gabi) did an amazing job giving us many ideas and helping us select the products we wanted and stayed within our budget. Our contractor Edgar Sosa and his team went above and beyond, he is a true craftsman in all trades. We feel like Onestop was a great choice and they delivered a bathroom right of magazine. Thanks to all. YES, I would and have recommended them to friends.

I consider this a public service announcement. I have never before posted a negative review about…read morea company I've done business with. However, I would hate to see anyone else have to go through what we've been through with One Stop Kitchen and Bath. I hope this spares you months of aggravation, wasted time and money. They are unreliable in this field and extremely unprofessional as well. The positive reviews online are hard to understand. Once they've collected a significant deposit and a problem arises, don't expect a returned call or email in any timely fashion. I signed a contract with One Stop in May of 2025. At the time, I was very pleased with their design capabilities. We were adamant that we wanted solid wood cabinets. No MDF of any kind. The only cabinet line they sold that offered everything we wanted was their high end, and supposedly, fully customizable, Medallion line. We chose unfinished oak cabinets for the kitchen and unfinished maple for the laundry room and bathroom which would be painted white on site. Before leaving the showroom, we were told that if we wanted Medallion to paint our maple cabinets, they could do it in the factory. This felt like a good way to save time and money so we agreed. Several months later the cabinets arrived and we discovered a small, but crucial, oak cabinet missing. Because of its location in the kitchen, we were unable to finish installing the cabinets until it arrived. 2 months later! One Stop's extremely poor communication didn't help. The kitchen remodel was at a total standstill while we waited. Also, despite choosing a shaker style for the doors and drawers, the smallest cabinets were delivered with flat panels on the drawer fronts and doors. Not shaker. Apparently Medallion is not fully customizable as they do not offer that style in the smallest cabinets. So, in order to match the rest of the kitchen, we had to hire a carpenter to make them. More $ spent that wasn't in the budget. We also discovered that all the white, painted cabinet doors and drawer fronts were not maple. One Stop did not tell us that if Medallion painted them, the maple drawer fronts and doors would be swapped out for... you guessed it, MDF. To their credit, One Stop immediately reordered all the drawer fronts and doors in unfinished maple, but now we were forced to color match to the cabinet bodies, which was not ideal. This took another month to get. And, when the replacement doors for a glass front cabinet arrived, they were solid wood instead, and had to be ordered, AGAIN. Waited an additional month-plus. But, by far, the biggest issue was this... Despite having specifications for ALL the appliances we planned to purchase for the kitchen, One Stop ordered a cabinet that did not fit the built-in microwave. We did not discover this until after all the cabinets had been painted AND installed. Panic mode set in. The countertops were ready to go in, but in order for our microwave to fit, not one, but TWO cabinets would need to be ripped out, reconfigured, reordered, then painted and re-installed. By now, we knew the months it would take to complete. We agreed to a change in our design in order to move forward with what had already been delivered, but wanted One Stop to order cabinet doors to cover the odd opening that was once supposed to fit the microwave. The first set of doors came but were much smaller than the opening and with glass fronts. They fit no cabinet opening we had anywhere in the house and had to be reordered. A month more. The second set of doors arrived twice as large as the opening and had to be reordered. Another month. The third set of doors arrived and while they almost fit, they were delivered in maple, not oak and look noticeably different than all the other kitchen cabinets. We are exhausted by One Stop. I emailed them about my 4th set of cabinet doors, for the microwave cabinet opening on a design we didn't even want. That email was sent almost 2 weeks ago. Crickets. We understand that there are sometimes glitches in construction, but this is ridiculous. Run, don't walk, away from this company.