Went here on 12/19/20 to buy presents. None of the employees were wearing a mask. A number of…read morecustomers weren't as well. Friendly and a great store just wished they cared about their customers more....

Since they move to their new location their selections has improve. This place has everything and…read moretheir customer service is outstanding.

Stopped in to Middletown Firearms to acquire a gun after seeing the good reviews and photos, and I…read morewas not disappointed! I did not realize it was the store's anniversary before arriving, so there was a massive crowd & inevitable wait for service, but the service was surprisingly efficient and friendly. Lots of inventory--guns, ammo, and accessories--for such a small footprint. This store is sure to succeed and expand.

This was a GREAT store! The sales associates were fantastic. We were just dropping in, and ended up…read morebeing there for over a hour. The sales associates were knowledgeable and very pleasant! They had a pretty good selection of firearms. The prices seemed to be reasonable too. They didn't talk down to me as a female either! 100% recommend!

The staff is very helpful and informative. The owner has changed since the problems in the past…read more Please give them a try now. You won't be disappointed.

Absolutely fantastic store! They have great inventory, knowledgeable and friendly staff, and…read morethere's always something unique to be found. Stonewall had a newly released firearm that I absolutely had to have, while dealers elsewhere are throwing them up on GunBroker to get top dollar. Stonewall not only held the price where it should be, but they even held it for me while I made the 1.5 hour drive out there from my home - many shops won't do that! Stonewall gets an A+ in my book!

Bought a used snowboard there and found out that I could have bought it for $90 brand new but paid…read moredouble for it and bindings. If you're looking for snow gear get it online, you'll find better deals. But if you're looking to get a tune up on your board, they do a pretty good job but it seems like it's priced high... I suggest try shopping around first or doing some research before you invest money there. There's one employee that's extremely helpful.. but that's about it... the other guy that works there seems to be MIA when he's running the store.

Very good customer service and I dont like being hounded. I went to get a cheap bat for the batting…read morecage, they didnt really have much, however he worked with me on the price of a lower end new one. Cant complain and will be back.

They have great gear!! The staff is super friendly and helpful! There's usually a great selection…read moreto choose from, with the newest technical gear you need. Shoe selection is great

Why I shop online…read more I've used a wheelchair for over 40 years. I like shopping locally. I'm used to people talking down to me, treating me like a non-existent black hole. I'm used to people being mean, rude, and condescending. I get that. I live with that. Yesterday I went into the Mountain Trails store on the Loudoun Street Mall. I've shopped there many times before. The help has always been kind. I use a service dog. He's well trained. He's been in many local stores including the Mountain Trails store. Just this week I spent over $100 in the Mountain Store. Yesterday was one of the most embarrassing episodes of my life. As soon as we rolled through the door a demonic old man began screaming at my dog to get out of his store. "This is my store, and that dog needs to get out", he yelled over and over. He never spoke to me and never used a civil tongue. It was as though he was possessed, screaming, "This is my store, Get out of my store." He was a cretin-like creature spewing a litany of embarrassing, abusive, demeaning shouts that drew the attention of everyone in the Mountain Trails store. Now, he could have come to me expressing his concerns, but he was unable to look me in the eye and speak to me like I was a normal human being. He just kept screaming at my dog. I did what I always do in the face of ignorance, I ignored him, hoping he would just stop. I went to the counter and bought the one object I came for. I paid, and I left. I will never shop at the Mountain Trails again, and I encourage everyone with a disability of any kind to avoid shopping at Mountain Trails on the Loudon Street Mall. Save yourself the embarrassment of the screaming, humiliation, and sadness of this old man. The old man was unable to treat me like the good customer I was. I pity those, like this old man, who harbor, tolerate, and practice such discrimination against all who are different. It is his store as he made perfectly clear and I was unwelcomed. How unfortunate that such bigotry against all who are different gets celebrated. Amazon never sees my wheelchair, my dog, or my disability. And, that is why I will be shopping online. Oh, and it's cheaper, delivered the next day, in any size, color, make or model that my heart desires with a 5% discount every day.

I was on vacation and looked up this company's website online after driving back from DC one day…read moreafter seeing their name alongside Route 7. I checked it out and found they had a really good price for a closeout bluetooth speaker so I stopped by to check it out. I was greeted by John who located the product, confirmed the price, and wrote up the purchase invoice. Other staff in the store were friendly as well. This store reminds me a lot of McMahan's Furniture, another family-run chain in California that has long since closed but when I was in the market for new bedroom furniture, gave me my first opportunity to earn store credit.

Received my furniture today by Schewels delivery. They were helpful and courteous. I even noticed a…read morevery small defect and received a reimbursement. Thank so much for great customer service!

Five Stars for Jordan at Shenandoah Sporting Goods!…read more I had an absolutely fantastic experience at Shenandoah Sporting Goods thanks to Jordan, who helped me set up and tune my brand-new Hoyt RX 10. And get this--mine was the very first RX 10 they sold! That made the experience even more special, and Jordan handled the flagship bow setup like a true professional. The setup process was detailed and meticulous, especially since I was keen on utilizing the new Hoyt XTS tuning system right away. I know I can be a bit particular when it comes to getting a bow dialed in, but Jordan was incredibly friendly and patient throughout the entire process. They walked me through every adjustment, explaining the nuances of the XTS system without ever making me feel rushed. Jordan's expertise and commitment to making sure the bow was perfectly tailored to me were truly outstanding. It's rare to find that level of dedication and customer service. If you are looking to purchase a new Hoyt, especially the RX 10, ask for Jordan--you won't find better service or a more knowledgeable tuner. My new RX 10 is shooting flawlessly, and it's all thanks to them!

These guys are great. They know their stuff, and are willing to help you out as much as possible…read more Super knowledgeable on the NFA/Suppressor applications, made it pain free. They've had a pretty decent selection of firearms every time I've gone there, and tons of ammo. The bow and archery section looks expansive, but I've never been on that side.

I had no real reason to stop here other than I needed to use a restroom. I should have just found a…read morenearby gas station/convenience store. When I walked in here I entered an active remodel zone. I almost bypassed the restrooms as there was no signage. I crept back into the small hallway to see if the restrooms were still back there, they were. Just wasn't sure if they were open or under remodel as well. With that out of the way, I figured I could do a once around the store and see if I could snag a deal. Spoiler alert, there were no deals to snag. Like the front of the store, the whole area is an active remodel zone. Walls partially painted, fitting rooms sectioned off, no clearance sections by my account. Needless to say, this was a very quick stop with not a purchase to be had.

Doreen at the front MADE my night! She reminded me of my target circle rewards and I was able to…read morereimburse them for some extra items! I was floored!! We had been shopping all evening for an upholstery vacuum, and figured we'd stop at target for a last ditch effort - ended up being cheaper for a MORE expensive model other places! Once we hit the checkout, Doreen was so helpful and kind, and even though I don't shop at target often, her bubbly personality and willingness to go the extra mile to wrap my items after I picked them just gave me a lil reason to smile. Made the experience so pleasant & shockingly good value.