The most professional, courteous clerk assisted me Wednesday evening. I was dreading the errand…read morebecause i had already been to 2 other CVS's that day -- the first was having trouble with its computers so a line of customers waited to process their transactions; the second CVS I tried was closed when I arrived (I'm baffled by the varying business hours among CVS stores). So i was not optimistic when I arrived at the Inwood CVS. But as soon as I stepped inside, a gal greeted me warmly and processed my transaction with a smile. Wish every CVS had such excellent customer service. Really made my night.

Pharmacy service is terrible. Seems like they just cant get it together even with 6 people back…read morethere....

My wife needed a new pharmacy after changing doctors for convenience. She made certain to have all…read morethe information readily available prior to having the prescription electronically sent, as the medication is quite a delicate one. From the beginning, she felt they were very prejudicial about it, even saying "the insurance needed preauthorization" for a medication she had been taking for over a dozen years. When she called to ask what the issue was, they ran it again and it was just fine. Today, they called to say they couldn't fill the medication because the prescriber wasn't in the immediate area and they could only fill those from the immediate area. Mind you, they've filled it several times but they just "couldn't believe it hadn't been flagged before". It's from less than 3 hours away and insurance is perfectly fine-filled perfectly on time. Then it was a "Good luck finding another pharmacy!" This has been a terrible experience for my wife, who had been so happy to have the ease of a hometown pharmacy. I would suggest you avoid this pharmacy if you aren't a local or have a medication they may not agree with (Even if they don't know why you take it or your health history). It often concerns me that pharmacists have the power to make medical decisions that should be between a patient and their physician. I understand abuse of medications happens, but utilizing common sense happens, as well.

Very friendly staff and good service. I liked when you could just punch in the refill number…read moreinstead of leaving a voicemail, so please bring that back

I live near the Walmart in Charlestown and I shop at this one in Martinsburg because of their…read moreselection and customer service!

This was one of my last stops in this area before I decided it was time to start trekking back…read morehome. I only needed a few more things that I could not find elsewhere and I wanted to make sure I grabbed them while I was out because I was not making another trip. With it being the holiday season this place was packed, not unlike any other weekend. I ran in here and tried to make my way around the store as fast as I could. In my mad dash to grab things I was able to complete my shopping list without too much hassle from the other customers. Even in the midst of holiday season, they seemed to have a well stocked store.

This Inwood Walgreens SUCKS!!!... They don't even answer the phone anymore when u call about a…read moreprescription...my dr calls in a prescription and I go to pick it up 2 hours later and it isn't even ready...they say they r busy but when u go there there is no one else picking up prescriptions and no one in drive-thru plus they r closed Saturday and Sunday...I'm so sick of this pharmacy!!!!

They're horrible, slow, incompetent, lack luster, and so on. In my experience they don't…read morecommunicate with physicians well or the patient for that matter. Like most things in the health industry unfortunately they suck.

I love this pharmacy. Everyone is so nice and helpful. If you are looking for an alternative to…read morechain pharmacies where you can experience great customer service, I highly recommend it. The only drawback is their hours.

Huge shoutout to one of the absolute best pharmacies out there--Stone Ridge Pharmacy in Aldie, VA!…read more If you're looking for a pharmacy where you feel like family, look no further! The head pharmacist and owner, Satish, is an incredible ally in your healthcare journey. His team is fantastic, and the vibe at Stone Ridge Pharmacy is all about one goal: delivering the most accurate, well-informed, and easily understandable information about your medications. Seriously, they make managing my medications a breeze, and I can't thank them enough! Let me share a bit about my experience. I've got a chronic illness that used to run my life, but I took the reins and decided to make it work for me. I did my research, trusted my instincts, and relied on common sense. Now, thanks to Satish and his amazing team, I'm living life on my terms! I take a whole bunch of medications--13 core ones, to be exact! Stone Ridge organizes them into a convenient monthly pack, with everything sorted by morning and night (they even have the day of week, date, and morning is one color and night is another; really making it hard to miss doses). And it doesn't stop there! They provide me with PRN medications in their own bottles, plus one liquid and one powder. Here's the kicker: they even offer premeasured packets for my powder and a syringe stopper for my liquid meds! Talk about going the extra mile! I'll admit, I was a bit hesitant to have a pharmacy that's 22 miles away as my go-to, but let me tell you--it's TOTALLY worth it! Unlike big national chains like CVS that often run out of popular meds and leave you waiting, Stone Ridge springs into action the moment my prescription comes in. I get my meds in about 12 hours instead of waiting days or even weeks! In the past, I had to juggle multiple pharmacies and struggle to find where to send my prescriptions. Don't even get me started on the headaches with controlled substances! My healthcare provider would spend hours redoing prescriptions just to switch pharmacies. What a nightmare! But now, thanks to Stone Ridge and their committed staff, I always have everything I need, exactly when I need it. No stress, no hassle--just pure peace of mind! If you're not already part of the Stone Ridge family, you're missing out!

This pharmacy's IT system fails regularly. The pharmacist wants to know, and will pressure you, to…read moretell him what the meds are for. He also insists on contacting the doctor to talk about the prescription, regardless what the script of hospital discharge papers say. I recommend using another pharmacy.

Pro: big parking lot, clean environment, pharmacy drive through…read more Con: long wait time. Came here for the flu shot and it was pretty straight forward. We made an appointment online and came here. The parking lot is big no parking issue and the interior is very clean. Walked up to the pharmacy counter and was greeted by the pharmacy tech who took our info and we waited in the waiting area. It was straight forward in and out. Staff was nice and helpful but the wait time from checking in to getting the vaccine was about 20 minute which was a little long. All in all, it was an ok experience.

The store employees were condescending and wouldn't even show me where tge tape was to buy after…read morerefusing my closed package. 0 stars

If I could give less than one star, I would. The experience I had today was unpleasant to say the…read moreleast. A line of people, one cashier. She hollers for help, so another equally incompetent cashier opens the second register. My turn comes up, the first lady just walks away. After waiting longer, the second cashier informs me that my prescription won't be ready for another 30 minutes. Three hours after the prescription had been called in. Why the delay? "We're busy," was the response. Said in the most insulting, rude, snotty tone. This is not the first time we have encountered long lines and rude staff. Will be changing our pharmacy immediately.

They rarely have my prescription in stock. I said something about no one telling me when I talked…read moreto a pharmacist before putting in my prescription. She said they wouldn't know when I put in my prescription. I would think the pharmacist had access to the computer and it would say out of stock. They randomly close because they have no pharmacist. I bet they have a hard to getting someone to work there. It is really inconvenient to drag my toddler out just to pick up medicine. Get there and be told it should come in on the ttruck tomorrow. They are hard to get on the phone.

I placed an online picture order through the app. The app was easy to use. I received a text…read moremessage and email notifying me when my order was ready to pick up. I should have reviewed the order before I left the store (my fault). I went home and opened my package to find that I was missing an 8x10 and that my 4x4 picture had been printed as an 8x10. I had to drive back. When I explained the situation to the clerk her only response was "we just print them as the order comes through". Ok...I get that...but I'm explaining that it was wrong. She ultimately printed the 4x4 that I needed, but we were unable to locate the 8x10 that I was missing from my order. She did not refund me for the 8x10 (even though I paid for it) and only said that we were "even" for the 4x4 that she printed for me. Last year I had my picture Christmas cards printed at the same location and I was disappointed by the quality and the fact that they were slightly "off" when they were cropped. I should have known better.

Love the JOJO. The first time I got one I watched the woman make my husband's JOJO. I saw all of…read morethat chocolate sauce she was putting on there I thought it was way too much. I asked her not to put as much on mine but as soon as I tasted it, I realized I had made a huge mistake. Take my advice and let them glob as much of that chocolatey peanut buttery sauce that they want to lol! Enjoy!

This is a place that has been frozen in time--since the 1950s. REALLY! Brings back memories of…read morestopping by York's Pharmacy (in Melrose Highlands, Massachusetts) for a 15-cent sundae on the way home from school in the early '60s. You can sit at the soda fountain, or grab one of the three or four booths and have a simple sandwich and dessert. Sandwiches include for example BLT, hot dog, grilled cheese, tuna salad, egg salad, chicken salad, turkey cold cut, ham, and other things your Mom might have made. The only soup option is "Campbell's Tomato." Check the web site...you will see pictures showing the soda fountain seating is green vinyl and the tables and countertops are Formica. In the back there is a real wooden public phone booth (ready for Clark Kent to do his thing). But you have to pay more than a dime for a phone call (that and the phone equipment is about all that has changed). Wife and I came by to try out the desserts. Since we're new to Martinsburg, I had to ask what the "Jo Jo" Sundae was (their house specialty), and it's French Vanilla ice cream, chocolate syrup, peanut butter syrup, and marshmallow. YUM. Wife had the root beer float. You can get regular and malted milk shakes. They had a number of items that you won't find anywhere else. Once we went to CVS to get one of those rubber red hot water bottles, which we wanted to use for muscle pain relief, and the fellow at CVS was young and he really was clueless about what we wanted. CVS didn't carry it, but Patterson's has those (at least two styles) and other things you won't find anywhere else. The counter lady said they try to get the "old things" whenever they can find them for their customers. Up front there is a display case for perfumes, colognes, and other "gift" items. On the counter in the back, I saw at least four large spools of gift wrap ribbon. Now, where else can you get a gift wrapped! (I suppose Macy's during the holiday season and that's about it these days). Patterson's also had a large display of fancy chocolates (we're coming up to Valentines Day) and Hallmark cards. Patterson's takes pride that you don't have to wait long to have your prescriptions filled, and they advertise that they take all major insurance, including federal employee health plan insurance (which applies to me). This place is a classic. Check it out.