I'm giving this place 5 stars because 6 is not enough. I was needing services for a new job and was running late to my appointment. I was coming from Alexandria Va to this location in Sterling during rush hour. Called him told him my sob story and he said it was no problem he closed at 6 pm. Omg whew....OMG thank you for the kindness. St the end of my appointment he offered some encouraging words. I appreciated everything about this business. read more

Fingerprints Plus - Fingerprint plus...professional service - Fingerprinting Near Me - Sterling, Virginia

Extremely rude and unprofessional from the moment I walked in. I arrived a little early for my 3:30 appointment because I got off work early, and the way this guy spoke to me was completely unnecessary. He rudely told me he was working on a project, made a comment about how people are always coming in before their appointment times, and told me I needed to come back at 3:30. I never asked to be seen early. He could have simply told me he wasn't available until my appointment time without speaking to me like I was an inconvenience. His attitude was bad enough that I canceled my appointment and paid extra to go somewhere else. If you own a business and work with clients, you should know how to speak to people with basic respect. I later saw multiple Yelp reviews mentioning how rude he is, and after my experience, I absolutely believe them. read more

I went there and had a super horrible experience. The guy who owns the place had a problem doing his literal job at the literal appointment time. He wouldn't even let me sit in the waiting room. I noticed he was European and I'm assuming he's racist to non white people. He forcefully grabbed my hand and put It on the fingerprint pad and then kept being extremely rude the whole time I was there as if I'm not a paying customer. It was the rudest, meanest, most horrible and scary experience I've had with someone in a professional setting. Do not go here and give this man your business!! read more

Disrespectful, Dishonest, Rude, Unprofessional, and Subpar Customer-Service (lowest allowable 1-star rating) I had a fingerprinting appointment at 8 a.m. at Fingerprints Plus on Saturday, September 16th. I arrived punctually at 7:45 am & parked directly in front of this business. Upon my arrival, an individual (Hector, who I later learned was the business owner) was using a leaf blower to remove leaves from parking spaces directly in front of the business. I exited my car and walked towards the front door. Hector walked a few feet in front of me, and once he made it inside, he immediately locked the door, ignoring my presence. I stood there and waited until 8 a.m. when Hector came and unlocked the front door and still continued to act as if I wasn't even there. I followed him back to the rear office and I asked him if he was an affiliated with Fingerprints Plus, at which point he finally acknowledged my presence by answering "yes." He then asked if I was [my name]? Once inside the office, I told Hector that he could've said to me that he'd be with me momentarily instead of closing/locking the door directly on me when he saw me walking behind him. His response was, "I thought you were waiting for the barbershop," which was a lie because he knew that he was expecting a customer when he stated my name. When I pushed back on his lie, he said, "You know what time I open." At that moment, I told him I would tell others how he operates his business [poorly]. By this point, Hector started using profane language, to which he stated to the effect, "I'm refusing you service, you can go get your fingerprints done somewhere else," and "I deal with your kind all the time," and "I'm not doing your fingerprints cause you're still going to leave a f*****g review." At that moment, I had the presence of mind to start recording this interaction on my cellphone only because I didn't want to be considered a no-show for my scheduled appointment. I told him that I would leave once I had received a canceled appointment email notification that would've come from FieldPrint and that he should expect to see a stellar review on Yelp regarding this horrible experience. Hector stated that he was going to contact FieldPrint and have them send the cancellation email; instead, he lied and called the Loudoun County Sheriff's Office (bit.ly/FingerprintsPlus), which was dishonest and a blatant attempt to sabotage my background investigation. I wish I had read the reviews for this organization before my visit because It would've saved me the inconvenience of encountering this rude and unprofessional business owner/establishment. The disgusting and subtle racist comment was unprofessional and warranted this detailed review and me filing of a formal complaint. read more

Fingerprints Plus - Hector calling Loudoun County Sheriff's Office after supposedly calling FieldPrint to cancel an appointment after refusing service. - Fingerprinting Near Me - Sterling, Virginia

Arrived yesterday afternoon (Wednesday). Super helpful and knowledgeable, in and out in less than 15 minutes. Did not have my own fingerprint card as i lost it, and he was able to provide me with 2. Quick and helpful service! read more

Excellent service. My daughter had a very hard time getting acceptable fingerprints for a student visa. This was the third place we tried and the owner knew exactly what to do and made the process quick and easy. We had an approval letter from the FBI within a few hours. I can highly recommend this establishment. read more

Called the place, some guy named Hector or Victor answered the phone, I told him we are coming down with our appointment and he was very rude to me on the phone and extremely cocky, telling me he was going to leave and I have to come back another time, even though I had an appointment scheduled. I showed up to his place and it was very dirty and unclean, I would NOT come back to do my fingerprints here anyway, the guy or no staff was not there and we had to schedule appointment with Field Print. If your looking for reliable service go to another Fingerprints Place who shows up and assists right on time. read more