They need to take express out of their name!!! It's worse than the DMV!!!! Wait time is overly excessive!!!!

I was required to have my fingerprints done. Background checks and all that stuff required. I pre-registered on my phone and when I walked in they were quite a few people in the office. There was a small line, and I waited and When it was my turn, I stepped up and the lady at the counter was very nice. And since she had all of my information, Pre-registering, it went pretty fast. She also asked me if I needed passport photos, which I did, and she took them fairly quickly. She showed me the digital picture before it was printed to make sure it was OK. All in all fast and efficient and friendly. Definitely would go back for background check stuff and fingerprinting. read more

I had an appointment. I scanned the QR and filled out minimal info. Signed another paper and paid. I was called in within 5 min. In and out in 15. I got out when my appt should have just been starting because I was early. Very nice staff and the tech was good.I had an appointment and scanned the QR code before filling out minimal information. After signing another paper and making the payment, I was called in within five minutes. I was in and out in 15 minutes, leaving just as my appointment was scheduled to start because I arrived early. The staff was very nice, and the technician did a great job. read more

I have been to this location twice to get fingerprints for my travel assignments and both times the staff has been attentive, very nice and quick! Highly recommend this place!! read more

Courtney and Suzanne were super helpful and nice throughout the whole process! I will definitely come again! :)

I visited this morning first time, I was greeted promptly by a very kind and professional young lady named Natalie, The office itself was very clean & comfortable thank you for such an excellent visit Respectfully JL read more

Had to go in for fingerprints for a new job. I had no appointment. I waited maybe for 15 minutes and the staff were so friendly and welcoming. The fingerprint process was fast. I think I was in and out in 20 minutes. So all in all, fast, professional, friendly, and welcoming. read more

Came in for passport photos. Super friendly staff! They took us right away for the photos. Waited about 5 minutes. $12 fee. Great experience! 5 star customer service!! Will come back if need be. Definitely come here for their services! read more

Fingerprinting Express - Notaries Near Me - Reno, Nevada

I booked an appointment here and waited 45 minutes. They really need to hire more people. The people are friendly and professional. But one of the ladies was really ditsy. She said she would maybe remember to scan my paperwork into the system. I didn't find it cute that she said she would try to remember??? Do you job. You're dealing with peoples' information that needs to be submitted as sometimes mandatory for their jobs. read more

The technician was very professional and informative. He was very familiar with the information that was needed

I was dreading this process (and, come to find out, pretty clueless.) I made the appointment weeks ago and showed up early. I was the only person in the lobby and was immediately greeted. I'll be really honest though, if I didn't have Carissa, I'm sure I would have done everything wrong and cried later. She caught the mistake for what service I needed, performed the live scan SO FAST, and saved me from sending more money to the state then I needed. This is my second visit to this facility and this second time, Carissa has made a lasting impression. From her knowledge, and customer service, this facility is lucky to have her. (Also..... we have best friends with each others names.....fate.) read more

Make an appointment they say... you still wait at least 40 min. Oops they say our nurse went to lunch. Oh they said sorry. Do not let them draw your blood. NOT trained phlebotomy personnel!!! If you have option for anywhere else USE IT! Use your own lab , go to anywhere else u can for fingerprints!!! They could care less about customers. read more

Business needs more employees. I went to get JUST my fingerprints taken and I was waiting for an hour before someone even took me back. Wait times are long and place is too busy for amount of people working. read more

Emily was SUPER helpful. My employer did not supply me with the needed paperwork and Emily went above and beyond to take care of me.

This place is awesome. the staff are professional and kind. They got my necessary information quickly and with little effort

Fast, easy process. The team knew what forms to use and helped me to be done in about 20 minutes. I so appreciated their friendly demeanor. Price is a bit high but the convenience was worth it. read more

Went in yesterday for a notary. I got lucky and it was just me. The two women there couldn't have been nicer!! It was a pleasure doing business there. Customer service plus read more

I came here for fingerprints for my job and they listed me under nursing and messed up the paperwork and charged me $80. I then had to return to this location to get my prints done again and the staff was very unprofessional and rude, which then ticked me off she then asked if I had certain papers that she didn't ask for the first time around making me have to go back to work get a paper and return here for a third time. The third time around the same lady helped me and had a rude demeanor and tone towards me. She then decided to play games and silently asked for my ID and then decided to speak up and ask for it again. This location all three times was just over all disrespectful. read more

Needed passport photos for my kid and this place was recommended. Went here this morning and highly recommend this place! The lady who helped us was super nice and connected with my kid. Got the photos in less than 10 minutes and it cost $12+, which I believe is more affordable than most places. Parking is no problem -- big parking lot at Smithridge. Two thumbs up. read more

so much better and efficient then my last experience years ago. friendly and gave me all the proper instructions up front and surprisingly quick. also expanded so much more room. read more

I tried going in when they opened on Saturday and ended up leaving because it was just too busy. I was able to walk in without an appointment during the week. read more

Very amazing people and very professional and kind and fast with everything and all had great personalities

I went in to get fingerprinting needed for employment. When I checked my receipt, I noticed that the credit card machine added a TIP? I am not pleased to have paid an extra $8+ just to get fingerprinted for a job! read more

Quick and easy! Came here to request for a federal background check for a visa application. Although appointments can be made for up to 4pm, we had to go as walk-in because we went after 5pm. There was only one other person there. They have covid-related notices everywhere. Their waiting area seating were appropriately distanced, and they had hand sanitizers available, if needed. The staff were efficient and friendly. They knew exactly what we were asking for and provided details and differences among the types of background checks to be done. The fingerprinting process itself was fast and hassle-free. Check out their website for other services they offer. Also, they are open on Saturdays! read more

Fingerprinting Express - Services offered - Notaries Near Me - Reno, Nevada

We had an appointment and waited over an hour to actually get in to see the doctor. When I asked what was taking so long they said she was with another appointmen. So what about our appointment? Terrible customer service I will never be coming back here again. read more

Jackie was amazing and friendly! The service was quite fast and easy to do. Jackie held great conversation while getting my fingerprints done. Thanks! read more

Deena was amazing however the lobby was ridiculously hot. Then if you try to send an email for the survey it bounces back with an error. This shouldn't be this hard to address. read more

Need a box of documents shredded? This is your spot! 5$ for the first pound 2$ per remaining pounds--Don't be shocked but paper is heavy! Still less costly than the outfit that comes to your home, really not cost effective unless you have lots to shred. Best deal is to "hit" the free shred-it events around town but since I missed that, this is next best. They will allow you to witness the shredding if you like for an even greater sense of security. Seems a popular spot for fingerprinting as well; several people waiting for that service. read more

They are happy to take walk ins, even on the weekend! Excellent and quick service! Would definitely recommend the notary service

I was very impressed by the knowledgeable, friendly staff. I needed an FBI Background check, which can be done online and through the post office, but the staff here could answer all my questions, and take care of me quickly. I had my results within hours, all for a small premium compared to doing it myself. I would happily use them again for the piece of mind and convenience. read more

Check in process was easy, however I had a 930 appointment and I wasn't taken back for prints till nearly 1030. What's the point of making an appointment if you don't abide by it. Several walk-in were able to go before me and they didn't prioritize appointments. Unfortunately this is the only place in town other than the law enforcement offices. read more

Super quick and professional. Will be back again and again. Highly recommend! Nancy was great!!!

Less than a wonderful experience. I have never been here before. I called ahead, made an appointment, then had to wait for almost an hour while "Walk in photos" etc. just came and went. When they finally assisted me, it was like dealing with a DMV associate that couldn't be more "put off" by being forced to assist me. Cold, unfriendly, and not very welcoming. I told her what I wanted, and she convinced me I needed something different. Assuming she knows best as this is her industry, I said "OK, if, you're sure?" She replied "Absolutely." The girls doing my prints were very nice, not much dialogue, but I'm ok with that too. Better nothing than the disgust I got at the counter. Also, you should beware. If this is NOT something you want made public, this is NOT your place. They announce your name, phone number, and other details to which anyone in "ear shot" can have. I have told my female friends to use caution as to who is around when they announce your personal information, up to and including why you are getting prints done which I feel is no one's business at all. For example, they will call out in front of everyone "Kelly for gaming." Or "Pat for cannabis." "Tracy for federal background." This detail is no one's business and they should certainly work better to protect people's personal information. Now, the worst part. She was wrong. The print process that she assured me would work for my needs, was not what I needed. When I called to inform her that I was out that money she stated "interesting, usually that works for that need, but sometimes that happens." Not let me make it right, let me refund you, let me meet you in the middle. Just "interesting, usually that works for that need, but sometimes that happens." Needless to say, I did not go back there, I found another way to make it happen, and I won't be back, nor will I let my family, with their lack of confidentiality with my details who knows what could have happened. read more

They were fast, the process was easy and the staff was great staff. I will recommend for sure. Thanks read more

Natalie was fantastic! I made an appointment and she was incredibly efficient and kind. I was in and out in less than 20 minutes. I recommend making an appointment ahead of time to avoid waiting. It appears to get pretty busy. Great job Natalie and thank you for being so sweet. read more

I just walked in and they had me back and were fingerprinting me within ten minutes. I also had to get a TB test for employment, and they offer that service as well. I don't like getting my blood drawn (who does lol), but they were so comforting and did a great job. Highly recommend this place! read more

I walked in a little after 9 am to get fingerprints for my nursing license. The place was almost full, but they were so friendly,welcoming, and efficient that I was in and out of there in about 20 minutes. Not bad for not having an appt! Kudos to the workers there! read more

Every time I have come here this far to do fingerprints it was a great experience. Fast, professional, reliable and respectful environment!

Although the employees are wearing a doctors lab coat, this experience was far from a doctors office. This was the first time in many years that I was greeted with a smile, and taken back for my notary appointment ON TIME! Thank you "Fingerprinting Express" for demanding prompt, courteous, and efficient handling of your customers and their business. It has become a lost art over the last decade, but your brush stroke is still brilliant!! read more

The Sparks police office does not offer fingerprinting services on Monday, and even the police assistant who helped me had a difficult time figuring out if the Reno police office or the sheriff's office provided that service on Mondays. She recommended I go to Fingerprinting Express, which is exactly what I did to get my two cards to onboard at my new job. I was able to walk in without an appointment, and 15 minutes and $20 later, I had what I needed. Two cards for $20 is a great deal. I received very friendly customer service at intake, at payment, and during the actual fingerprinting. The folks here know what they are doing because they specialize in it. The waiting room was very pleasant. The location, two doors down from the Verizon store at the corner of the Smithridge plaza, was easy to find. They are no longer located at the Costco shopping plaza. read more