Formerly Foot Locks. A great climate controlled, secure service near IC campus. We used this place…read more2 years in a row (formerly when Foot Locks) and now. In 2020 they were very flexible during the entire covid-19/campus closing time. Staff is always helpful and facility is as clean as they come.

Avoid this place. The key wouldn't unlock the unit. Staff unable to open the unit and then we had…read moreto pay an overpriced locksmith to drill out the lock on short notice. Took us hours to get the items out and close the account. Best to avoid all storage units in general. They are predatory.

We had a great experience with 4-Season Storage. We found the facility to be extremely clean and…read moreeveryone was easy to work with and facilitating to our needs. We called multiple times with various questions and every time that we called, we were met with responsiveness and willing help. I would definitely recommend this facility to any parent or student and felt that they went above and beyond what was required. Thank you again to 4-Season's Storage!

The folks at 4 Season Storage are awesome - I had to call early on a Sunday morning for some…read moreinformation and they were nothing but kind and helpful. The facility is very clean and safe.

I needed storage in or around Ithaca upon moving out of a home in Syracuse. I found I-deal's…read moreDryden location to be a near-perfect fit after finding much higher prices elsewhere for climate controlled units of the same size. All communication was cordial and expedient and the facility is clean and in good repair. I would gladly do business with this company again and recommend them to others.

My son attends Cornell University and the first 2 years we used another storage place which was a…read morenightmare - not computerized, had to deal with a cranky old man and the place flooded a lot. Dealing with Sharon at I-Deal Storage was a dream! Super helpful, even the website is easy to navigate and everything is spelled out. Without ever seeing anyone, the unit was rented, paid for and available 24/7. Upon moving out we simply emptied the unit, left it broom clean, closed but unlocked & our security deposit was returned. All in All the best and easiest experience in the area. The lock is yours to keep. Will definitely be using them again.

This place is super clean. Sharon was really patient when I called to inquire about the unit. It…read moreis about a 20 minute drive from Cornell, but the scenery is lovely compared to Texas so I enjoyed it. I was so worried about rodents and bugs, but found nothing of that sort after storing my sons's belongings for 4 months. Sharon even checked on my unit after a week and discovered I had not locked it properly. I mailed her the key overnight and she locked it up for me and returned it to me. What a relief to find nothing was stolen. It's well-lit, and safe. Highly recommend.

From the owner: Self Storage Unitsread more

I went abroad this Semester and found that their service was efficient and the people who picked up…read moremy boxes were extremely nice! I had limited options since there are often more people who are willing to store over the summer, but I was satisfied with the in-room service and how quick everything was! I did have to wait about an hour into my allocated time slot, but for me, that was fine since they gave a window of time and arrived within that window of time. Practical advice for the storage process: - I recommend to people who are using this service to use their boxes that they provide so that they aren't able to argue about the prices of your items. - Don't be last minute (i.e. book the appointment right before your flight) - I wasn't able to carry my things out of my room (and I don't have an elevator), the in-room pick up is worth the $20 if you need it! I have yet to comment on receiving back my items which other people have talked about but will update that in the future.

I have used their services with my oldest daughter and had an ok experience. This year I used it…read morefor both my daughters and communication was very poor. My younger daughter had to reschedule by a couple of hours due to travel delays and they showed up at the original time anyways and charged us $77 for a "reschedule fee" that I feel was unjust in the fact that we were trying to communicate ahead of time and was only a couple of hours delay. I spoke with the office and a supervisor was supposed to call me back and I never received a call. I kept getting emails for an open balance that was never posted onto my account and then when I called the amount told to me was different than what was posted. It was more than they said it would be. My daughters said the actual delivery guy was very nice but the administration is terrible to communicate with and it is already expensive and they still nickel and dime you. We will not be using their services again. I do not recommend.

Worst place ever…read more Initially the staff was indifferent to my arrival to check out the reserved vehicle. Finally one man got me checked out after a lot of waiting around. The restroom in the UHaul facility was a health hazard! It was completely disgusting, dirty and there was no toilet paper. The staff actually seemed to be quietly laughing when I or my wife communicated these issues. The truck I rented had completely torn drivers seat, the steering wheel was worn out and very disgusting to even touch. The parking brake release was broken. Total safety hazard: the low beam headlights were extremely dim. Very hard to drive at night, and unsafe. The high beams: driver-side light didn't work at all, and the other point crookedly up at the sky. Totally unusable. The rear view mirrors were impossible to adjust. The staff was completely unresponsive to any comments or suggestions - so first change: new staff. This is the single worst transaction I have ever encountered!

I've visited this place twice. It's times there is a line out the door and 1 person working that…read moreis very, very slow!

Friendly and helpful staff, secure place and very convenient. The place is well ordered. Sometimes…read morestrong winds, regular car covers wont help. Vehicles better stored inside.

They are less than helpful. They do not answer the phone or call back, however they love adding…read more late fees when you cannot access them to pay your bill. They have an online bill pay which is not accessible do to it not allowing you to set up an account. It sends you through a loop. When you call to get help they do not answer or call back. Each year the rent goes up. Not a valuable service when they do not provide customer service.

Big red shipping has been working on their customer service and seem to be doing a better job. They…read morehave responded to my emails about my shipping of items to be stored. Let's see if I get the items when we move my son into his apartment in August. Stay tuned.....

I wish I could give zero stars. This company and its service are truly abysmal. I don't know a…read moresingle Cornell student (in my 4 years) who has received all of their items back from BRB on time. They either lose your items or deliver them 2 months into the semester, or in my experience, both. Do not use this company.