Car buying process was super quick and salesman was responsive. I've owned my Palisade since April…read moreand still loving it! Just went in for my first oil change was pleasantly surprised they did it for free. They also took care of a recall and provided a loaner vehicle. My service agent, Ashely, was super helpful and kept me posted the entire process. They have a huge inventory of cars and don't feel overly pushy, if you're in the market- definitely swing by.

Hey all, Just wanted to share what's been happening with my 2019 Hyundai Elantra. A few weeks ago,…read moreI took my car into the dealership after it broke down. They told me my engine was seized due to rod bearing failure-- at 88k miles, which, as many of you know, is exactly the issue that's been recalled or covered under Hyundai's extended warranty for this model/year. Same exact engine that's been having issues (2.0 NU MPI) The dealership said they were missing maintenance records and asked me to provide them. Luckily, I've always taken care of my car and changed the oil and did filters/rotations and the works. I was able to provide dates of ALL oil changes I completed that the car was being properly maintained during those times. Despite all that, Hyundai still denied the claim, saying it was due to "excessive neglect"--which is just ridiculous. I met every requirement and provided clear documentation. When I called Hyundai Corporate to understand what they meant by "excessive neglect," they refused to elaborate and told me the case is closed with no option to appeal. Here's what I've done so far: Filed a complaint with the Better Business Bureau (BBB). Filed with the National Highway Traffic Safety Administration (NHTSA). Filed with the Bureau of Automotive Repair (BAR) - someone has already been assigned to my case and will be visiting the dealership soon. Hyundai pretty much told us it's not their issue and we are screwed. Even though they have KNOWN issues with the same year/model/engine. I would never recommend getting a Hyundai, the engine in my car seized at 88k miles with identical issues that recalls are known for but they wouldn't even admit to it and kept saying "it's out of warranty". Please be aware and avoid buying a Hyundai at all costs. Horrible experience but it shed light to how crappy of a company they are and how much they don't care about their long time customers.

The VERYA Overpriced car they sold us falling apart not 4 months after purchase. They did zero…read moreinspection on this vehicle and kept quiet about the problems it had. A detached side mirror with a broken actuator. Window tint that's peeling. SEVERAL cracks in the windshield. Broken buttons on the steering wheel and center console. That's just to name a few. A 3-4000 car they scammed us for 10k on. Look LITERALLY anywhere else before getting a car from these scam artists.

Purchased a vehicle for my daughter yesterday. It was actually the most pleasant experience buying…read morea vehicle I have had. Absolutely no pressure and very helpful. I highly recommend Double H and will be using them for my second daughter's vehicle!

They did a honest on time job on my car. Ella is great, and knows her stuff. I don't recommend…read morefranchises often but this one seems different.

I will preface this to say that Joey (manager?) is the only reason we are still customers of this…read morelocation. I have referred many people to this location based on the service Joey offers. His service is excellent, reliable, and fair. He doesn't try to up sell on things that aren't essential like other car repair (or even other Brakes Plus locations) do. When we have had issues with our family vehicles over the past 3-4 years, Joey always treated us like family and took care of us. We have brought our vehicles here for multiple oil changes, tune ups, and emergency repairs at this location. When Joey had stepped away from this location for a few months in 2025, the service and care was not the same. So many up sales on things that weren't needed. Luckily he came back and the service is better. And all at a reasonable price.

I used to have a great service advisor named Patrick then he retired. I been coming to this…read moredealership for over 2 years now. I am going to Daniel and is great. Had to come in and get some repairs and maintenance. He has been great and also patient. Also they have a rental car department if you need to rent a car while your vehicle in the shop. Bryonna is great and sweet.

purchased 3 vehicles from this place, sales was amazing with us. The problem I've had 2/3 times was…read morethe plates never getting here and calling for them multiple times and never getting anything solved is a nightmare.

Our usual shop was bought out by Gemba Automotive, a group buying up local shops and rebranding…read morethem under their name. They did not keep our usual mechanic. Then we heard through the grapevine that our friend Gary started working at Shorie. We'd instantly trust any shop he worked at. Coincidentally, our vehicle began making loud noises and needed attention just about then. Perfect timing. Evidently, when cooling fans vibrate enough, they break off and cause severe damage to your radiator. So, we had our vehicle towed into the shop and had a rental for over a week because we had to help some friends in Yuma. Schorie was fantastic. They did all the work on our vehicle while we were out of town. It needed a few more things, so we authorized the additional work. The estimate was less than other shops had quoted us (for the front rotors and breaks). We came home, drove over, picked up our vehicle, and were super happy with the work that was done and the warranty terms. Aric was terrific to deal with the entire time on the phone and then in the office as well. The shop is run well, prices are decent, and they have a super warranty to back up their service on your vehicle. Highly recommend.

Our poor car was rattling like an old man…read more We went in and a fan had broken and caused under the hood injuries. They worked on him and fixed him up and we are back on the road!! I'll be back as I felt they really paid attention to the details and we took a trip with no problems. This is going to be a really good new mechanic for us. Grateful.

Dylan saved the day again I noticed my AC was not cold and he arranged right away an appointment to…read morefix it. My car is nice and cool considering we are Arizona and it's over 110 outside. Thank you for having outstanding Service Advisors.

Everything about AAA Gilbert Auto was perfect. I would recommend the firm to my family and friends…read more The service was quick, professional and friendly.

Oh man where to even start with this shop other than absolutely wonderful! Brought my car in…read morebecause I was having brake issues and so glad I did. They were very helpful regarding not only fixing my brake issues but also providing education regarding proper intervals in which I should be servicing other systems of the car. I am a home healthcare provider and my car is my lively hood in this career as I drive 25k mi per year. So in addition to brakes this visit he also swapped out spark plugs which ended up being an involved project based on their location on the vehicle. Pretty sure they were the original ones from 180,000 miles ago! We came up with a plan regarding maintenance of the coolant and transmission fluid at a future date as they were looking fine at the moment. If you're looking for a shop with an honest, family feel where the owner wholeheartedly takes the time diagnose, repair, and provide education regarding this is the one. Also the prices were very reasonable and I was provided with a detailed invoice noting each charge.

10+++++ 10 being the best Great customer service and very…read morehonest about what needs to be done..

For the past couple 3 years, all of my Posts on Yelp have been about Food... but hey, it's 2026 and…read moreI'm gonna venture out to Post about different Spots around the Valley (from time to time)! Let's Gooooo! Moving out here from that Dirty South GA back in 2006, I learned quickly that the 'Shade Tree Mechanics' (Mechanics, in the South, that you could trust not to UP*Sale you on basic repairs) were far and few between out West... *Specially after being charged over $800 bucks for a radiator replacement on my Ford Taurus in 2012... Thankfully, a few years later, and a different car, I discovered my Peeps over at The Shop Automotive and have been going to them for replacement parts and repairs ever since. Trudy, Eric, Ian and the rest of the TSA Crew have been taking care of me and my Rides over 10 years, and this week they saved me $100's of Dollars on a brake job for my Daughters car.... **Which reminds me of 1 of my other cars I took to a well-known Vendor (Before meeting the TSA Peeps) for a brake job... That decision cost me over a Grand (just to replace the back pads and turn my rotors)... Needless to say, after all of the OVER charging I've experienced, since moving to AZ, I'm sticking with The Shop Automotive on 20 N Rogers, Mesa, AZ 85201 ~ Trust me, if you are in need of Honest Mechanics, that'll get your 'Ride' right give 'em a call/text today! (602) 214-9632. As a note: They also build and race cars, so I think they know quite a bit about what they are doing.... and then some... Just sayin'!

Repeating customer always great work and communication also extremely honest. I have had them work…read moreon 4 different vehicles of mine now and I am always happy. 100% recommend